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Santhanaram Jayaram
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Social Meda Platforms are a resourceful tool in reaching out to the pass
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This is a joint presentation that Garret Kuk and I gave at the 2010 Notre Dame Alumni Senate. We focused on
Social.media 201 - alumni senate 2010
Social.media 201 - alumni senate 2010
Josh Stowe
OpenSPARC Community Recruitment - IT Division
OpenSPARC Community Recruitment - IT Division
Petra Barus
It's no secret that social media is helping businesses grow. Facebook and Twitter have taken over mainstream media; however, jumping into social media without any kind of plan is not going to show results. Our Rasmussen College subject matter expert, Dana DeLapi-Haesemeyer, shows you how to strategically use social media to boost marketing efforts, customer service and spur sales.
Online Networking: Using Social Media to Grow Your Network
Online Networking: Using Social Media to Grow Your Network
Rasmussen College
How to effectively embrace social media into your business strategy.
Embracing Social Media
Embracing Social Media
Capstrat
A copy of the slide presentation used at The Cornwall Hub February event (2009) on Social Media and Digital Marketing. A full video of the presentation will also soon be available.
An Introduction to Social Media
An Introduction to Social Media
UKNetWeb St.Agnes
Having a workshop for HarperCollins authors about how to use the free tools on the internet (I hate the expression "social media."). Taliing about why and how to use the tools.
Author 2.0
Author 2.0
Debbie Stier
Author 2.0
Author 2.0
Debbie Stier
A short slideshow we made in our lab session on social media.
What Is Social Media
What Is Social Media
GroupKJR
Recommandé
This is a joint presentation that Garret Kuk and I gave at the 2010 Notre Dame Alumni Senate. We focused on
Social.media 201 - alumni senate 2010
Social.media 201 - alumni senate 2010
Josh Stowe
OpenSPARC Community Recruitment - IT Division
OpenSPARC Community Recruitment - IT Division
Petra Barus
It's no secret that social media is helping businesses grow. Facebook and Twitter have taken over mainstream media; however, jumping into social media without any kind of plan is not going to show results. Our Rasmussen College subject matter expert, Dana DeLapi-Haesemeyer, shows you how to strategically use social media to boost marketing efforts, customer service and spur sales.
Online Networking: Using Social Media to Grow Your Network
Online Networking: Using Social Media to Grow Your Network
Rasmussen College
How to effectively embrace social media into your business strategy.
Embracing Social Media
Embracing Social Media
Capstrat
A copy of the slide presentation used at The Cornwall Hub February event (2009) on Social Media and Digital Marketing. A full video of the presentation will also soon be available.
An Introduction to Social Media
An Introduction to Social Media
UKNetWeb St.Agnes
Having a workshop for HarperCollins authors about how to use the free tools on the internet (I hate the expression "social media."). Taliing about why and how to use the tools.
Author 2.0
Author 2.0
Debbie Stier
Author 2.0
Author 2.0
Debbie Stier
A short slideshow we made in our lab session on social media.
What Is Social Media
What Is Social Media
GroupKJR
Experts say that getting a new customer is five times more costly compared to maintaining an existing customer. The main reason is that they know and they trust you.They know your products and services.They trust and value the relationship they have with you through their actions of buy-ins and transactions.Therefore if the promise is compromised, organizations have to work harder to recover the service. Service recovery is a positive approach to complaint handling.The heart of the service recovery framework will be identifying and addressing the problem or concern early, crafting out a suitable solution or alternative recommendation empathetically and taking the necessary action measures promptly.
Positive Impact of Service recovery
Positive Impact of Service recovery
Santhanaram Jayaram
This was a presentation that took place on the 4th Sep 2013 at my former School St Joseph's Institution. I deliver 3 sessions on Entrepreneurship,Management and the Performing Arts. The Key message it to do what you love and love what you do. Focus and be and an expert in one chosen field. Be Happy
Singapore laughter coach - Career talk at St Joseph's Institution
Singapore laughter coach - Career talk at St Joseph's Institution
Santhanaram Jayaram
This pdf is about the choices we make.To read this pdf is also a choice.
Choices we make
Choices we make
Santhanaram Jayaram
Some of the testimonials of Santhanaram Jayaram
Testimonials
Testimonials
Santhanaram Jayaram
We have various types of communicators, the aggressive,passive-aggressive, passive and the assertive.This presentation simplifies using the 3Vs in communication, verbal,vocal and visual.
How the various types communicate
How the various types communicate
Santhanaram Jayaram
How do you create excellent customer service. In this presentation, there are simple pointers to take note of to have excellent customer service
Excellent customer service
Excellent customer service
Santhanaram Jayaram
In this presentation, you will know about a technique to manage challenging customers
Steps to manage challenging customers
Steps to manage challenging customers
Santhanaram Jayaram
This slide is about emotional intelligence. The 8 steps to emotion coaching
Emotion coaching
Emotion coaching
Santhanaram Jayaram
How do we Deliver a responsive user-friendly service consistently - we have to understand our service qualities and specialize and customize it to our service standards
Deliver a responsive user friendly service consistently
Deliver a responsive user friendly service consistently
Santhanaram Jayaram
A "Fun Committee" can organize social events and random fun activities for employees to help relieve stress. Let's look at some other things can be done to make work fun. 24 Ways to make work fun #1 Establish a Fun Committee first and foremost #2 Create contests or challenges for employees #3 Nothing gets employees more motivated than a competition! #4 Encourage spontaneity on the job #5 When done within reason, this can be a great way to relieve pressure. #6 Hold casual or informal meetings outside when the weather is nice #7 Create a humor board #8 Encourage employees to post humorous cartoons or other funny things #9 Have a pizza party #10 Have employees bring in pictures of themselves in as children and guess who people are! #11 Give employees funny glasses and have them put them on during small meetings #12 Hold a potluck or food event #13 Have a decorate your cubicle day or week #14 Celebrate birthdays once a month with cookies or cakes #15 Have a donut day #16 Send out appreciation cards with little candies #17 Have a team barbeque #18 Have a bake sale #19 Have a craft sale for charity #20 Sponsor an indoor mini golf challenge #21 Have a guess how many penny jar or jelly bean jar #22 Give people incentives and sponsor contests with a prize of leaving early or being able to come in late! #23 Give away company promotional items #24 Have team outings at a park or other relaxing venue
24 ways to make work fun
24 ways to make work fun
Santhanaram Jayaram
This presentation was conducted for an insurance company, inspiring more MDRT achievers. Different folks, different strokes. The results might be the same but the approaches are different. We could approach sales with 9 different approaches depending on the perspective of the client. Best wishes and stay on track in achieving MDRT.
Art of Selling using the nine lenses
Art of Selling using the nine lenses
Santhanaram Jayaram
10 tips to provide service excellence using illustration. Hope you like this short presentation. Look Good Feel Great Notice the Customer Smile from the Heart Great, Smile, Thank Give your customer full attention Know your Product Provide Alternative Choice of words, change negative to positive Calm,Listen with empathy,Acknowledge and be a Problem Solver Thank the Customer
10 tips to provide service excellence
10 tips to provide service excellence
Santhanaram Jayaram
This presentation is a one page food for thought and a quick dose of the power of reframing
The power of reframing
The power of reframing
Santhanaram Jayaram
Laughter is the best medicine. In this presentation, you will learn some ways of how you could gradually embrace laughter.
5 Ways of how to embrace laughter
5 Ways of how to embrace laughter
Santhanaram Jayaram
Laugh & Let It Go Many of us have heard the saying, “laughter is the best medicine”, and in many cases, this statement continues to stand true. When faced with a difficult situation, attempt to recall what you did to manage it if you have experienced a similar situation before. Try to twist, run and squeeze the situation in every way until you are able to find something amusing about it. Although not every situation can be humorous, there are many areas in life in which one can appreciate the importance of laughter and its effects.
Laugh and let it go
Laugh and let it go
Santhanaram Jayaram
Ram up you Laughter by Santhanaram Jayaram. Laughter yoga is a unique concept that anyone can laugh unconditionally.
Ram up your laughter
Ram up your laughter
Santhanaram Jayaram
There are 6 Neurological levels by Robert Dilts. Discover the 6 levels
Journey inwards to know yourself
Journey inwards to know yourself
Santhanaram Jayaram
How each enneagram type contributes to a group.
Enneagram:How each type contributes to a group
Enneagram:How each type contributes to a group
Santhanaram Jayaram
Leadership talk with narpani singapore
Leadership talk with narpani singapore
Santhanaram Jayaram
There are 4 steps to gradually invite laughter. Step 1 - Clapping Step 2 - Deep Breathing Step 3 - Child-like playfulness Step 4 - Laughter Exercises
Steps to laughter
Steps to laughter
Santhanaram Jayaram
There are many types of complainers of bad customer service
Type of complainers
Type of complainers
Santhanaram Jayaram
Service recovery
Service recovery
Santhanaram Jayaram
Contenu connexe
En vedette
Experts say that getting a new customer is five times more costly compared to maintaining an existing customer. The main reason is that they know and they trust you.They know your products and services.They trust and value the relationship they have with you through their actions of buy-ins and transactions.Therefore if the promise is compromised, organizations have to work harder to recover the service. Service recovery is a positive approach to complaint handling.The heart of the service recovery framework will be identifying and addressing the problem or concern early, crafting out a suitable solution or alternative recommendation empathetically and taking the necessary action measures promptly.
Positive Impact of Service recovery
Positive Impact of Service recovery
Santhanaram Jayaram
This was a presentation that took place on the 4th Sep 2013 at my former School St Joseph's Institution. I deliver 3 sessions on Entrepreneurship,Management and the Performing Arts. The Key message it to do what you love and love what you do. Focus and be and an expert in one chosen field. Be Happy
Singapore laughter coach - Career talk at St Joseph's Institution
Singapore laughter coach - Career talk at St Joseph's Institution
Santhanaram Jayaram
This pdf is about the choices we make.To read this pdf is also a choice.
Choices we make
Choices we make
Santhanaram Jayaram
Some of the testimonials of Santhanaram Jayaram
Testimonials
Testimonials
Santhanaram Jayaram
We have various types of communicators, the aggressive,passive-aggressive, passive and the assertive.This presentation simplifies using the 3Vs in communication, verbal,vocal and visual.
How the various types communicate
How the various types communicate
Santhanaram Jayaram
How do you create excellent customer service. In this presentation, there are simple pointers to take note of to have excellent customer service
Excellent customer service
Excellent customer service
Santhanaram Jayaram
In this presentation, you will know about a technique to manage challenging customers
Steps to manage challenging customers
Steps to manage challenging customers
Santhanaram Jayaram
This slide is about emotional intelligence. The 8 steps to emotion coaching
Emotion coaching
Emotion coaching
Santhanaram Jayaram
How do we Deliver a responsive user-friendly service consistently - we have to understand our service qualities and specialize and customize it to our service standards
Deliver a responsive user friendly service consistently
Deliver a responsive user friendly service consistently
Santhanaram Jayaram
En vedette
(9)
Positive Impact of Service recovery
Positive Impact of Service recovery
Singapore laughter coach - Career talk at St Joseph's Institution
Singapore laughter coach - Career talk at St Joseph's Institution
Choices we make
Choices we make
Testimonials
Testimonials
How the various types communicate
How the various types communicate
Excellent customer service
Excellent customer service
Steps to manage challenging customers
Steps to manage challenging customers
Emotion coaching
Emotion coaching
Deliver a responsive user friendly service consistently
Deliver a responsive user friendly service consistently
Plus de Santhanaram Jayaram
A "Fun Committee" can organize social events and random fun activities for employees to help relieve stress. Let's look at some other things can be done to make work fun. 24 Ways to make work fun #1 Establish a Fun Committee first and foremost #2 Create contests or challenges for employees #3 Nothing gets employees more motivated than a competition! #4 Encourage spontaneity on the job #5 When done within reason, this can be a great way to relieve pressure. #6 Hold casual or informal meetings outside when the weather is nice #7 Create a humor board #8 Encourage employees to post humorous cartoons or other funny things #9 Have a pizza party #10 Have employees bring in pictures of themselves in as children and guess who people are! #11 Give employees funny glasses and have them put them on during small meetings #12 Hold a potluck or food event #13 Have a decorate your cubicle day or week #14 Celebrate birthdays once a month with cookies or cakes #15 Have a donut day #16 Send out appreciation cards with little candies #17 Have a team barbeque #18 Have a bake sale #19 Have a craft sale for charity #20 Sponsor an indoor mini golf challenge #21 Have a guess how many penny jar or jelly bean jar #22 Give people incentives and sponsor contests with a prize of leaving early or being able to come in late! #23 Give away company promotional items #24 Have team outings at a park or other relaxing venue
24 ways to make work fun
24 ways to make work fun
Santhanaram Jayaram
This presentation was conducted for an insurance company, inspiring more MDRT achievers. Different folks, different strokes. The results might be the same but the approaches are different. We could approach sales with 9 different approaches depending on the perspective of the client. Best wishes and stay on track in achieving MDRT.
Art of Selling using the nine lenses
Art of Selling using the nine lenses
Santhanaram Jayaram
10 tips to provide service excellence using illustration. Hope you like this short presentation. Look Good Feel Great Notice the Customer Smile from the Heart Great, Smile, Thank Give your customer full attention Know your Product Provide Alternative Choice of words, change negative to positive Calm,Listen with empathy,Acknowledge and be a Problem Solver Thank the Customer
10 tips to provide service excellence
10 tips to provide service excellence
Santhanaram Jayaram
This presentation is a one page food for thought and a quick dose of the power of reframing
The power of reframing
The power of reframing
Santhanaram Jayaram
Laughter is the best medicine. In this presentation, you will learn some ways of how you could gradually embrace laughter.
5 Ways of how to embrace laughter
5 Ways of how to embrace laughter
Santhanaram Jayaram
Laugh & Let It Go Many of us have heard the saying, “laughter is the best medicine”, and in many cases, this statement continues to stand true. When faced with a difficult situation, attempt to recall what you did to manage it if you have experienced a similar situation before. Try to twist, run and squeeze the situation in every way until you are able to find something amusing about it. Although not every situation can be humorous, there are many areas in life in which one can appreciate the importance of laughter and its effects.
Laugh and let it go
Laugh and let it go
Santhanaram Jayaram
Ram up you Laughter by Santhanaram Jayaram. Laughter yoga is a unique concept that anyone can laugh unconditionally.
Ram up your laughter
Ram up your laughter
Santhanaram Jayaram
There are 6 Neurological levels by Robert Dilts. Discover the 6 levels
Journey inwards to know yourself
Journey inwards to know yourself
Santhanaram Jayaram
How each enneagram type contributes to a group.
Enneagram:How each type contributes to a group
Enneagram:How each type contributes to a group
Santhanaram Jayaram
Leadership talk with narpani singapore
Leadership talk with narpani singapore
Santhanaram Jayaram
There are 4 steps to gradually invite laughter. Step 1 - Clapping Step 2 - Deep Breathing Step 3 - Child-like playfulness Step 4 - Laughter Exercises
Steps to laughter
Steps to laughter
Santhanaram Jayaram
There are many types of complainers of bad customer service
Type of complainers
Type of complainers
Santhanaram Jayaram
Service recovery
Service recovery
Santhanaram Jayaram
There are various types of people on this planet. Which person resonates with you ?
Enneagram 1
Enneagram 1
Santhanaram Jayaram
Every problem has go
Problem-Solution-Action
Problem-Solution-Action
Santhanaram Jayaram
Everyone wants to improve customer service. It is also important to look at various questions to improve your customer service experience.
Questioning customer service
Questioning customer service
Santhanaram Jayaram
There are many choice we can make. It is all in our hands.
Choices we can make
Choices we can make
Santhanaram Jayaram
A quote from Thomas Edison
A quote from Thomas Edison
A quote from Thomas Edison
Santhanaram Jayaram
This is a worksheet for the codeword for success
Codeword for a successful club
Codeword for a successful club
Santhanaram Jayaram
The policies and procedure development process is an a seven stage process. This presentation is an illustration of the various stages of the policies and procedures development process.
Policies and procedures development process 2
Policies and procedures development process 2
Santhanaram Jayaram
Plus de Santhanaram Jayaram
(20)
24 ways to make work fun
24 ways to make work fun
Art of Selling using the nine lenses
Art of Selling using the nine lenses
10 tips to provide service excellence
10 tips to provide service excellence
The power of reframing
The power of reframing
5 Ways of how to embrace laughter
5 Ways of how to embrace laughter
Laugh and let it go
Laugh and let it go
Ram up your laughter
Ram up your laughter
Journey inwards to know yourself
Journey inwards to know yourself
Enneagram:How each type contributes to a group
Enneagram:How each type contributes to a group
Leadership talk with narpani singapore
Leadership talk with narpani singapore
Steps to laughter
Steps to laughter
Type of complainers
Type of complainers
Service recovery
Service recovery
Enneagram 1
Enneagram 1
Problem-Solution-Action
Problem-Solution-Action
Questioning customer service
Questioning customer service
Choices we can make
Choices we can make
A quote from Thomas Edison
A quote from Thomas Edison
Codeword for a successful club
Codeword for a successful club
Policies and procedures development process 2
Policies and procedures development process 2
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Wednesday 20 March 2024, 09:30-15:30.
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This presentation is from the Paper 208: Comparative Literature & Translation Studies, Unit 3: A.K. Ramanujan, “On Translating a Tamil Poem”, Collected Essays of A.K. Ramanujan, ed Vinay Dharwadkar. Oxford University Press, 1999 and I choose the topic Comparative Literature in the Digital Age.
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This presentation is from the Paper 209: Research Methodology and I choose the topic Interdisciplinary Insights: Data Collection Methods.
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