Presentation given June 27 at U-M Staff Mentoring and Coaching for Diversity Conference.

1. Being an Instructional
Designer at U-M
Tonya V. Thomas, Instructional Designer/Trainer
University of Michigan Health System
Revenue Cycle Education, Development & Quality Management (EDQM)

2. Outline
Job Classification Info
UM Job Duties
A Day in the Life of an Instructional Designer/Trainer
Education/Certification/skill requirements
Useful Transferrable Skills
Job shadowing/training opportunities

3. Job Classification Info
his doesn’t include the various other ‘official’ job
escriptions that actually spend the bulk of time doi
imilar work, like myself (“Training Specialist”).

4. Instructional Design Path
101839 — Instructional Designer
103285 — Instructional Designer Assistant
103325 — Instructional Learning Assistant
102454 — Instructional Learning Intermediate
102455 — Instructional Learning Lead
102456 — Instructional Learning Senior

5. Instructional Designer
Plans, organizes, and develops training curricula, materials, and
programs to meet specific training needs
Analyzes learning needs and partners with subject matter experts t
provide input for course content
Plans and coordinates skill assessments and training; works with
management to ensure course materials are current and relevant to
training needs. May facilitate training during introduction of new
courses
Tracks and analyzes training programs by examining learner's
satisfaction levels, proficiency testing, and job performance
Provides instruction and guidance to trainers
May include the design of computer-based training programs.

6. Training Specialist Path
101847 — Training Specialist Associate
101848 — Training Specialist Intermediate
101849 — Training Specialist Lead
101850 — Training Specialist Senior

7. Training Specialist
Administers, organizes and conducts training and educational
programs in connection with management and promotional
development, on-the-job training, and employee orientation.
Maintains records of training activities and employee progress and
monitors effectiveness of programs.
The senior levels of this position may design and develop in-
house programs.
2 - 5 years of professional experience.
Knows and applies the fundamental concepts, practices and
procedures of particular field of specialization.

8. Duties at U-M
Develop classroom training for technical skills proficiency on
the job, or soft skills for career growth and development
Develop new or convert existing training to online e-learning
experiences managed by MLearning LMS
Communicate and promote learning programs to staff both
within dept as well as externally
Work within team of educational unit to enhance our services
as well as advancing our own knowledge as educators

9. Day In the Life
:30 AM - Email
nswering questions, scheduling meetings; reviewing shared documents
AM - Team Huddle
5-minute roundtable brief of each member’s status for the week and how te
meeting goals
:30 AM - Teach
-hour classroom instruction for students learning to use Outlook
PM - Desk Time
writing/editing course materials
ollaborating on projects physically and virtually (online)
PM - Project Meeting
Workgroup discussion around upcoming initiative and strategies to meet sta
raining and communication needs

10. ducation/Certification/Skil
Typically requires a Bachelors Degree or equivalent
combination of education and experience
Some also prefer a Masters Degree
Certifications of varying worth (inquire with hiring
manager); available through industry professional
organizations such as ASTD, ISTE or Langevin
Must be able to write, speak and communicate well
Helpful to be tech-savvy and know how to collaborate
electronically

11. Transferrable Skills
Employees in this classification typically analyze,
compare and evaluate various courses of action a
have the authority to make independent decisions
matters of significance, free from immediate
direction, within the scope of their responsibilities.
Primary activities and decision making authority ar
predominantly performed.

12. Job Shadowing and
Training Opportunities
Contact:
Tonya Thomas - tvthomas@umich.edu
Ellen Copeland-Brown - ecbrown@umich.ed
http://careernavigator.umjobs.org/