Constructive Conflict Resolution slides

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Conflict can be constructive. Testing ideas by challenging them with alternatives is a useful process. But it can be uncomfortable and confronting for many people. We value consensus. This is one of the Drupal community's great strengths. However, when consensus can't be reached, valuable time and energy is wasted. Contributions are left to languish forgotten in an issue queue. This session will outline the types of conflict we encounter in the Drupal community, and explore some techniques for using conflict as a positive force for moving issues forward and avoiding stagnation. Let's discuss how we can build a culture of respect to embrace the positive aspects of conflict and work together better. https://amsterdam2014.drupal.org/session/constructive-conflict-resolution Quicklink: https://joind.in/11977

Direction et management

Constructive
Conflict Resolution
Donna Benjamin - @kattekrab
https://amsterdam2014.drupal.org/session/constructive-conflict-resolution

We can’t solve
problems by
using the same
kind of thinking
we used when we
created them.
Albert Einstein

late Middle English:
from Latin conflict - 'struck together,
fought', from the verb confligere, from
con - 'together' + fligere 'to strike'; the
noun is via Latin conflictus 'a contest'.

1.
Try to talk to each other
and work it out between you

2.
Ask someone else to help
mediate the dispute

3.
Reach out to the
Community working group

Whenever two
good people
argue over
principles, they
are both right.
Marie Ebner von
Eschenbach

Constructive
Feedback Please!
node/1698
https://amsterdam2014.drupal.org/session/constructive-conflict-resolution

Constructive
Feedback Please!
@kattekrab
https://amsterdam2014.drupal.org/session/constructive-conflict-resolution

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Constructive Conflict Resolution slides

1. Constructive Conflict Resolution Donna Benjamin - @kattekrab https://amsterdam2014.drupal.org/session/constructive-conflict-resolution

2. Conflict

3. is human

5. Flight or Fight?

7. Avoidance

8. Denial

10. History

11. is the story of conflict

12.

13.

14.

15. Challenge

16. We can’t solve problems by using the same kind of thinking we used when we created them. Albert Einstein

17. late Middle English: from Latin conflict - 'struck together, fought', from the verb confligere, from con - 'together' + fligere 'to strike'; the noun is via Latin conflictus 'a contest'.

18.

19. ?

20. Culture

21. Authority

22. Respect

23.

24. Be respectful ! Feel respected

25. Trust

26. Compassion

27.

28.

29.