This phase outlines the steps to take in your school before a prescription drug incident occurs to establish a crisis response team, train staff, and identify partners to support your prescription drug incident response.

1. Crisis management:
Handling prescription drug
incidents in schools
Phase 1

2. Why is crisis management important?
Being prepared to manage a prescription drug incident at your school reduces
disruption to normal school activities and minimizes school liability.
Many prescription drugs, such as opioid painkillers (Oxycontin/Vicodin),
depressants (Valium/Xanax), and stimulants (Ritalin/Adderall) are Schedule II
and Schedule III controlled substances.
Refer to the Controlled substances information handout.
Possession of controlled substances without
a prescription or distribution of controlled
substances with or without a
prescription is a felony.
Establishing clear procedures and training school professionals will improve
your school’s ability to react quickly to a prescription drug incident.

3. What is a prescription drug incident?
A prescription drug incident occurs when a student has a prescription drug in
his or her possession or distributes a prescription drug, while on school
property.
Prescription drug incidents may vary in severity. Examples include:
• The school counselor identifies a student with a legitimate prescription
who carries her medication in school but does not have proper
authorization to do so under the school’s medication management plan
[least severe].
• The school nurse suspects a student who does not have a legitimate
prescription on file may be under the influence of a prescription drug.
• A teacher discovers a student giving prescription drugs to another student
[most severe].
This course provides step-by-step guidance to handle prescription drug
incidents in your school.

4. Crisis management phases
Crisis management is a six-phase process:
Phase 1: Prepare before a prescription drug incident occurs in your school.
Phase 2: Take immediate action when a prescription drug incident occurs.
Phase 3: Communicate with school community members after a prescription
drug incident.
Phase 4: Follow up after a prescription drug incident.
Phase 5: Implement disciplinary actions for student(s) involved in a
prescription drug incident.
Phase 6: Support and monitor student(s) involved in a prescription drug
incident.
The following presentation describes the action steps you should complete in
Phase 1. If you would like to review a different phase, please click on the
appropriate link above.

5. Phase 1: Prepare before a prescription drug incident occurs in
your school
In Phase 1, take steps before an incident occurs to establish a crisis response
team, train staff, and identify partners to support your prescription drug
incident response.
There are four action steps you should complete:
Action step 1.1: Establish a crisis response team.
Action step 1.2: Hold a crisis response team meeting and training.
Action step 1.3: Train all staff to respond to a prescription drug incident.
Action step 1.4: Meet with local entities, including law enforcement and
relevant community organizations.

6. Action step 1.1: Establish a crisis response team
Your crisis response team should include two types of team members:
• Core members
– Including the principal, school security guard or school resource officer,* and school nurse
or administrator with medical or drug expertise.
• Ad hoc members on day of an incident
– Including staff who witness the incident, and staff familiar with the student(s) involved in
the incident.
Each crisis response team member should have clearly defined
responsibilities and proper training to fulfill their duties, as assigned.
* If your school does not have a school security guard or a school resource officer, a school counselor may be
the best staff member for this role. If you have a school resource officer, he or she will typically be a part of
local law enforcement and will have a specific set of procedures to follow from the police department.

7. Action step 1.1: Establish a crisis response team
Below, we provide a table of the crisis response team members and typical
duties. You can also download the Crisis response team table handout for
future use.
[INSERT PICTURE OF THE TABLE]

8. Action step 1.2: Hold a crisis response team meeting and training
Hold a crisis response team meeting
After you select the members of your crisis response team, hold a preliminary
meeting with the core members.
During the meeting, you should discuss and establish the following:
• Preferred methods of communication among crisis response team
members.
– Exchange contact information, including cell phone numbers and email addresses.
• Where to meet immediately after an incident.
• Where to keep the student(s) involved in the incident immediately after an
incident.

9. Action step 1.2: Hold a crisis response team meeting and training
Hold a crisis response team meeting
• Who will cover the classes of teacher(s) on the crisis response team during
an incident.
– For example, students will report to study hall or another teacher’s classroom.
• Who will contact local law enforcement.
–Typically, the principal or school resource officer.

10. Action step 1.2: Hold a crisis response team meeting and training
Hold a crisis response team training
Crisis response team training is an essential component of responding to a
prescription drug incident in your school. Plan an uninterrupted block of time
for all team members to complete the training.
During the training, you should:
• Explain each team member’s role. All team members should understand
their role and the role of other members. See the Crisis response team table
handout for a detailed description of each team member’s role.
• Designate who is in charge if the principal is away from the school during an
incident.
– This is often the vice principal or another backup staff member. Ensure that the principal’s
designate has appropriate training.
• Train school security guard or school resource officer on immediate action
procedures, described in the next slides.

11. Action step 1.2: Hold a crisis response team meeting and training
Immediate action procedures for school security officer
or school resource officer
• Confiscate prescription drugs.
– Give student the opportunity to hand over the prescription drugs in his or her possession.
–Keep drugs in hand until you arrive at the designated area. Do not put any confiscated
prescription drugs in your pockets or bags.
– Follow advice from local law enforcement about the best manner to store prescription
drugs until the police arrive.
• Escort student(s) involved away from the scene of the incident.
– Ask student(s) to come with you to the designated area.
– Discreetly escort the student to the designated area.
–Request that any other students present during the incident stay with another staff
member.
– Do not allow student(s) involved in the incident to talk to others, among themselves, or
with staff when going to the designated area.

12. Action step 1.2: Hold a crisis response team meeting and training
Immediate action procedures for school security officer
or school resource officer
• Fill out an incident form.
– Record only the concrete details such as the time, location, student’s behavior,
type/name of prescription drug, amount of drug, form of drug (e.g. pills, powder, liquid),
and other students and staff members involved.
–Write only what you observed, not what you heard from other students or staff.
– Do not speculate about who may have been involved.

13. Action step 1.3: Train all staff to respond to a prescription drug
incident
Any staff member could witness a prescription drug incident. Therefore, all
staff should have training to respond to a prescription drug incident.
You may wish to hold the training during a staff meeting or on an in-service
day, when staff have more time.
Staff should also be well informed about prescription drug abuse and
diversion, in general. Direct staff to the SecuRx website for further
information.

14. Action step 1.3: Train all staff to respond to a prescription drug
incident
During the training, you should discuss:
• How to reach the school security guard or school resource officer.
• How to accurately record the details of a prescription drug incident.
• How to educate students about prescription drug abuse.
Use the School staff training checklist handout and the School staff training
handout to prepare for the training.

15. Action step 1.4: Meet with local entities
You should also meet with local entities proactively to understand their roles
in managing and responding to a prescription drug incident.
• Local law enforcement.
• Emergency responders, such as fire department and ambulance services.
• Public health officials, such as substance abuse organization directors.*
You can find contact information on police department and community-based
organization websites.
Set up meetings with each of the entities. Meetings may be separate or
involve multiple entities at once. Ideally, the core crisis response team
members should participate in the meetings.
*These organizations may include addiction treatment centers or community-based drug abuse prevention
programs.

16. Action step 1.4: Meet with local entities
Prepare questions before the meeting
You should prepare questions before meeting with each entity. Below, we
provide some sample questions.
Questions for local law enforcement:
• What incidents(s) should prompt us to call you?
• Who will you send to the school? How quickly?
• Who will confiscate the prescription drugs?
• What circumstances could lead to a student’s arrest?
• When and how will the investigation occur?

17. Action step 1.4: Meet with local entities
Questions for emergency responders:
• Under what circumstances does a prescription drug incident require
emergency responder dispatch?
• What type of transportation will you send to the school (police car, fire
truck, ambulance)?
• How quickly can we expect emergency responders to arrive?
• Where is the best entrance for emergency responders to access the school?
Questions for public health officials:
• For information about specific prescription drugs, who is the best contact?
• What type of local organizations provide prescription drug abuse
prevention and treatment services?
• What local organizations provide prescription drug abuse counseling?
• Under what circumstances would public health officials visit the school?

18. Action step 1.4: Meet with local entities
Before you wrap up the meeting, give local entities’ representatives the
following information:
• Names and contact information of the crisis response team.
• A school map or layout with entrance and exit information.
• Information about the school (demographics, culture, programs) to help
local entities better understand the students.

19. Action step 1.4: Meet with local entities
After the meeting, you should create the following documents:
• Contact information, including phone numbers and contact names for each
of the entities.
• List of prescription drug incident scenarios that warrant calling law
enforcement.
• List prescription drug incident circumstances that require emergency
responder dispatch.
• List of local drug treatment and counseling facilities for referrals.
You should plan to meet with or at least contact each entity twice a year to
stay up to date on regulation changes, new resources, new personnel, and
new trends in the community.

20. Go to Phase 2 to learn about the action steps you should complete to take
immediate action when a prescription drug incident occurs.

21. This project has been funded with federal funds from the National Institute
on Drug Abuse, National Institutes of Health, Department of Health and
Human Services, under Contract No. HHSN271201200032C.