Kearns Design is creative design firm and brand specialists, offering brand development, design services for both business to consumer (B2C) and business to business (B2B) companies.

1. Kearns Design Group
visual communications
4106 West Cornelia
Chicago, Illinois 60641
T 773.296.9824
F 773.296.9947
kearnsdesigngroup.com

2. Kearns Design Group
visual communications
E S S E N T I A L We like what we do.
The outcome of our work is all about collaborating and
engaging with our clients. We work closely with our
clients to create communication pieces that express
their vision, mission and purpose. We strive to deliver
the highest quality product and superior service on
every project entrusted to us.
Our vision is to partner with and meet the specific
needs of each client with effective creative services
using sound business judgment. We strive to help
our clients succeed.
Bold visions. Large purpose. We are ready for the
adventure of adding value to our client’s business.
© kearns design group, 2012
2

3. IDENTITY
1999
3

4. IDENTITY
LoveSnug
LoveSnug
4

5. IDENTITY
in progress
THE
AGENCY
Deerfield
Recognition
Reception
5

6. IDENTITY & BRANDING
Created 1999
C3 SM
CHICAGO CREATIVE COALITION
Connecting Small Creative Businesses in a Big Way
Updated 2006
P.O. Box 578477 Chicago, Illinois 60657-8477
6

7. IDENTITY & BRANDING
sdc
SOLUTIONS for
DEVELOPMENT
& CONSTRUCTION
sdc
Matt Lenzini
Principal
1819 W. Grand Ave. | Suite 200
SOLUTIONS for
Chicago, Illinois 60622
DEVELOPMENT
& CONSTRUCTION 312.376.3535 | 773.266.8061 cell
Matt@sdc-chicago.com
SDC-CHICAGO.COM
1819 W. Grand Ave. | Suite 200
Chicago, Illinois 60622
1819 W. Grand Ave. | Suite 200 | Chicago, Illinois 60622 | 312.376.3535
SDC-CHICAGO.COM
7

8. CORPORATE COMMUNICATION
m a in t a in in g
ensuring
Momentum
Flexibility
JDA is committed to on-going customer support – providing tactical
solutions to get your company to the next level. We work with you to
enhance the functionality of your system by providing information and
support on new products and features. t Maintaining a technology
momentum helps you run your business in a cost effective way.
Keeping updated on your established systems and software ensures
that you are getting maximum value, features and flexibility for your
technology investment. t That is why we don't want you to miss this
opportunity to learn about the innovative upgrades to Exact®
software, as well as information about Macola ES and e-Synergy at a
one day seminar sponsored by Exact®. t Trained professionals will
guide you through the new features and answer questions about
specific functions. This free upgrade has many new enhancements
and is vastly different from the current running software. t Maintain
momentum, ensure flexibility, reserve today. JAS ON DA
E & ASSOC
IATES, Inc.
Exact® Software service
support provided by: JDA JASON DAE & ASSOCIATES, Inc.
Committed to on-g
oing customer supp
ort
INFORMATION TECHNOLOGY INTEGRATION & SUPPORT
8

9. INTEGRATED COMMUNICATIONS
print, email campaign & web
T M A’ S E L E V E N T H A N N U A L
Northwest
Cross-Border
Conference
September 9-11, 2010 M Banff, Alberta
P R E S E N T E D B Y T H E N O R T H W E S T C H A P T E R O F T M A
Fairmont Banff Springs Hotel M Banff, Alberta
9

10. ce
Creating the RIC Experien
Through Exc ellent Customer Care BRAND COMMUNICATIONS
Value of Service
Apply At RIC, Respect Shows
REHAB Principles and Care for Patients and Staff
ers. We realize we
families, and all other custom VOL. 4 • NO. 1
are here for our patients, their
Make great
ssions
“As RIC staff members, we
needs. Therefore, we must
let our actions demonstrat
e mutual respect and JANUARY 2006
First Impre need each other to meet their ies for each other in worki
ng toward
y requir e both rights and responsibilit
dignity. Respect and dignit RIC in appropriate, ethica
l, and legal ways.”
ives for our patients and for
Enhance achievement of responsible
object
of Conduct.
Environment of Care This is RICs Primary Rule
. Below are some tips to
upon and caring for each other
espect and dignity are dependent ctful demeanor:
Practice insure maintaining a respe
Excellent Communication
R each other, and affec t
tome r care and
RIC. Mutual respect, digni
the level of cus-
patie nt satisf actio n at
ty, ethical regard are
• Focus on the situation,
behavior, not the person.
issue or
the self-esteem of others
Exercise sentiments which embo
dy the RIC culture of
ry Rule of Conduct.
• Maintain
by listening and understand
ing. W A Y N E ’ S W O R L D by Wayne Lerner, DPH, FACHE, President & CEO
Service Recovery
air Racer Talks
respect as stated in our Prima
RIC Paralympic Wheelch
set a personal ng
have a responsibility to • Sustain constructive worki
Ensure
Hand Off &
We all
tients
example of respectful
to Spinal Cord Injury Pa
customer care and overa
conduct, important to
ll patient satisfaction for
relatio nships with all colleagues.
• Take the initiative and respo
nsibility
CONTENTS
I Wayne’s World
Making Changes to
Follow Through
Other
the organization. s Prepare For 2006 Games
RIC Athlete
“Civilization is a method
of living, an attitude
to make things better.
• Lead by exam ple.
t and
I Paralympians Prepare
For 2006 Games Ensure Growth
• Take the time to complimen
Promote of equal respect for all
men,” said Jane Adams, RIC Introduces Personal Choice
L
I ate last year, I announced a re- not be on the cutting edge of the academic
Interactions ves respect. recognize one another. Scot Hollenbeck visited the
RIC
Dining for Patients
Positive Staff author and advocate. Every
body deser mpic gold-medalist one organization of the management and clinical care advances, which have and
orme r RIC patient and Paraly be easy to disregard the Paralympic games and to talk
is respect demonstrated
F
may
In conflict situations, it share his experiences actions in RIC Academy Valued Benefit team designed to allow us to focus will continue to be so important to those
But what is it and how spinal cord injury unit to
I
own
s on your le Bank Chicago Marathon.
Demonstrate at work? another, but simply refocu2005 LaSal
the
about his preparation for Primary Rule of Conduct. A
and commitment to the rtuni-
for Employees on the execution of our corporate strategic we serve. Expanding our reach means
plan while also continuing to emphasize more than developing new alliances or
Heart & Compassion ng people with rever- of found after rehabilitati
isethe fitnessation for succe
ss. on and the many oppo I Budget Beat
Respect is defined as treati message was theve culture
strong, positi importanc shared a slideshow the Institute’s current programs. So, why potentially building on the VA property
a caring attitude show- Scot’s
impo with disabilities. He
is s for peoplertant as the I Cornerstones
ence, understanding and you give and fitnesjust as
The wayin sports service change? We change because the Institute or adding more services to the flagship
s; and valuingto participate ipated in Paralympic and
Realize ing genuine consideration
for other ties
services themselves.the differ
and personal anecdotes
of ent athletes that partic
2004).
Patient Care
Research needs to continue to grow in line with our hospital. Expansion means broadening out
You Choose each individual. eted in (1992, 1996, 2000, superb Mission statement and we need to expand our thinking so we stretch ourselves to be
Your Attitude Olympic gameCustocomp
The
s he’s
mer Care team appreciates
the
Five RIC
Education & Training
ensure a friendly, des on a in Torino, Italy.
2006 Advocacy & Outreach our sources of financial support far beyond the best we can be as we encourage our
We are all accountable to service mpic Game
Paraly each s performs and provi 8-19,
of you will be held March
professional work place 2006
The (Sledge Hockey);
respectful, considerate, games including: Steve Cash Corporate Compliance Resource what we could accomplish if we were just a patients to do the same. A recent wonder-
be participating in this year’s
I
Commit emphasizing the importanc
e of working together es will
athlet daily basis. I
ey); Andy Yohe (Sledge
Hockey); Sandy Duka t (Alpine Ready to Help single, free-standing hospital. And why ful example of that kind of stretch came
to Make Dave Conklin (Sledge Hock ympic Academy Contest). is this important? Because if when we were awarded
Someone’s Day ell (Student Winner of Paral I Philanthropy: Impressive Start to
Skiing); and Erica Mitch Goal: Satisfaction present at the Paralympic 2006 Employee Giving Campaign we are not able to increase the Magnet designation
rs who will be Change is difficult, but
Goal: Recommend of ten student winnewith overall care
How You Can Submit Patient MitchRIC rate ofchosen as one
ell was 95%+
es and rating of 71%+ the Game
gain inside perspective on
s and what is pos- I Vocational Rehabilitation Annual
our sources of revenue, we
would never be able to main- it is part of a normal
for the quality of nursing
services we offer at RIC.
games. She will meet athlet es were chosen based on
an essay entry Corporate Awards Luncheon
Satisfaction course of life. None of
Customer Care Comm ents: tain the breadth of services Could we have been suc-
sible when 97.8%have
you of a disability. Student athlet Result: 77.3% Associate Board’s Bearcat Ball
I Fill out a Customer
Care card Result: Me. excellent rating
I
that make us unique and at us stand still. As cessful years ago at a dif-
ed What Ability Means To
and put it in the Customer
Care comments box.
Remains program specialist with the
them patients would
recommend RIC
(Sept 05-Jan
with these athletes at this
06)
year’s Paralympic Games
in Torino,”
Supports RIC
On the Move
the same time be able to bear individuals, we grow, ferent time in our history?
Kim Eberhardt, MS, ORT/L, a “RIC (Sept be well represented Wirtz Sports Program and the ever-increasing expenses evolve, develop and Maybe. But what is clear
I
will 05-Jan 06)
I Write an email to Custom
er
spinal cord
)
High
injury unit, brought Scot Hollen
beck to RIC as part
said Tom Richey, athletic director of
the Virginia Wadsworth
e Hockey Coach. “These
athletes I RIC in the News associated with operating a mature and organiza- is that every change in the
Care comments (no * needed patients on the seventh floor. Fitness Center and RIC Sledg
of an educational program for Helen M. Galvin Health and .” I I RIC Strategic Alliances major, academic health care tions do the same. organization has been
I Call and leave a voice mail
have trained hard and should enjoy this experience institution. We need to con- made with the future in
message at 238-4410, the I RIC Researchers Honored
tinue to subsidize critical mind. To move ahead of
Customer Care Comment line. New RIC Employees
I programs and services, which are desper- the pack, to lead, to investigate new ways of
and
All comments are reviewed
rsonal Choice Dining tage of
I RIC Academy Course Offerings ately needed by our patients and their delivering patient care or implementing the
recognized. Managers are
notified RIC Introduces PePercentage of RIC patients whoients er. Percenon with RIC patientsl care as excellent.
of the positive comment would
and Staff their overal
who rate their sat- families, while we invest in new programs most advanced research or educational
and encouraged to personally
recomnce
for Pat memb isfacti (like the LIFE Center and our research program requires a clear picture of where
Provides Better Experieend RIC to a
friend or family Inside RIC Editorial Board
recognize staff members. projects), which will also serve their needs we want to go and how to get there. I
and continue to reinforce our role as the particularly like the quote that has been
6 Nicholas Abruzzo
pioneer in rehabilitation. attributed to Wayne Gretzky, the great
ions, assemble, deliver, Manager, Corporate Communications
lled Personal to obtain the menu select hockey star, when he was asked how he
IC food service has insta pass and retrieve meal
trays to patients, which Katie Bernard Change is difficult but it is part of a nor-
R am created by was able to scores so many goals. “I skate
Choice Dining, a progr level of service. At each Manager, Public Relations mal course of life. None of us stand still.
es, which con- provides a continuous to where the puck will be,” he said. That
Sodexho Healthcare Servic to select their next meal As individuals, we grow, evolve, develop
meal, the patient is able Samantha Carlson has been the heritage of RIC; that will
similar to restaurant
sists of a personal host/hostess for the day.
Director, Public Relations and mature and organizations do the
continue to be the rationale under which
ts to make their own Managing Editor same. If we stopped changing, we would
style service that allows patien ved collaboration with we will operate our organization. Thank
meal choices each day. This service offers impro Elizabeth Hayden jeopardize our standing as the best reha-
you for your commitment to our mission
with timely information
nurses; aides the dietitians Vice President, Human Resources bilitation hospital in America, patients
“This new system provi des a more personalized level te patients’ needs, and and for your support. I
so they can accommoda Chris Wisniewski and staff (including important referrers)
patients and a more while streamlining menu
of customer service for RIC’s decreases duplicate trays Human Resources Representative would lose confidence in us, and we would 1
staff,” said Brad Krueger, ization a cost savings.
efficient process for RIC’s selection to offer the organ al Choice
ion service at RIC. Charlie May Lindsey, Person
director of food and nutrit ted a 40% increase in a new
In a pilot study, patients repor Dining assistant, is part of
ed, “At Your Service- food service as well as an program, which has resulted
in
This progr am is them overall satisfaction with dining
Thro ughout Your Stay,” taste. And approximately overall
Throughout Your Day increased satisfaction with a 40% increase in patients’
higher level of interaction definitely recommend ction with food service at RIC.
and designed to bring a 70% of these patients would satisfa
with patients, families and
staff. y member or friend,
RIC’s food service to a famil
decentralized the food previous system. I
Personal Choice Dining has a 30% increase over the
the RIC host/hoste ss
service processes allowing
2
10

11. DIRECT MAIL to get you moving
Ravenswood
is one of Chicago's first
planned neighborhoods
with Victorian and Prairie
School homes, brick row
houses and extra-wide lots.
It's a beautiful area with
tree-lined streets and parks,
and its own rapid-transit
system that connects to
It’s All in the Details
Distinctive Urban Living • New construction, brick & stone, on oversized lot
the Loop.
in Ravenswood In 1889, Chicago annexed
• Hardwood & ceramic flooring the rural wooded village of
Ravenswood. Poet Carl
A
• Fireplace Sandburg who aptly de-
mazing 4 bedroom two story colonial
• Oak Staircase & trim scribed Chicago as the
home. You can see the beginning of the "City of Big Shoulders,"
• Vaulted ceilings & skylights lived in Ravenswood on
Distinctive Urban Livin
g
Hermitage Avenue.
rest of your life as you walk in through • Three car garage
the front door! Don’t miss this one. Rarely such an • Patio, deck & screened porch What to do in Ravenswood in Ravenswood
copy here transportation
• Top-of-the-line appliances and shopping hub of the
opportunity available, in the last year only 3 homes in
• Central Air area. The CTAs Brown Line
has stops at Western, Mon-
this neighborhood have been put on the market. • Bedrooms: 5 trose and Damen. Lincoln
• Bathrooms: 3 ensuite & 1.5 Avenue serves up both
Finished basement, huge rear yard, great for enter- trendy and traditional Single Family Homes
• Security system restaurants. Plus the Old
taining. Extensive list of upgrades, including 2 person Toof Folk Music, a popular
Urban living at its finest,
• 4,500 sq. ft. luxury living for $995,500 - $1,095,000
local entertainment venue amongst the beautiful
Jacuzzi. and music school, brings
creativity and culture to the tree-lined streets
entire area.
of Ravenswood’s
For complete property
neighborly community
details contact
Marsha Fuller, REALTOR®
at 773.251.7016 or
marsha@procasarealty.com
5034 Nor th Ravenswoo d L 5044 Nor th Ravenswoo d L 5044 Nor th Ravenswoo d L 1 8 0 6 We s t W i n n e m a c
11

12. IDENTITY & BRANDING
12

13. DIRECT MAIL
Ace:
A successful golf outing
, banquet or special eve
handled by skilled eve
nt experts.
nt
13

14. COMMUNICATIONS to inspire
A compelling encounter with The Quartet Approach
a string quartet performance 3701 N. Ravenswood Ave.
illuminating effective Suite 252
Chicago, Illinois 60613
team dynamics
773.213.2583
www.quartetapproach.com
© The Quartet Approach, 2008
A compelling encounter with a string quartet performance
illuminating effective team dynamics
14

15. COMMUNICATIONS
for mind & body
The premiere center for
integrative healing
in the heart of Chicago.
Experience
the Diffe
Our Staff and
re nce
health
s a truly pati
ss ins
ent-ce
titution
ntered
, our bo
ard ce
ers
rtified
take th
e time
A s the premie
healing in
re center fo
the heart of
r integrative
Chicago,
A
r
wellne ctition afe sp
ace fo the Raby In
ians a nd pra as Medicine at stitute for In
physic create rsonal Northweste tegrative
nts, to eir m ost pe rn seamless
r patie tand th em as
combines ly
n to ou unders gage th
the best of
science-ba
to liste re and vely en Western m
edicine with sed
them to sha d to acti the time-te
rns, an titione
rs holistic he sted,
conce of prac
aling approa
health healin
g.
etwork nts cultures. W ches of an
cient
ners in ely w ith a n r patie e strive to
create a nu
part
rk clos e refe s and empow
hom w ervice ering envir rturing
We wo ts to w hese s onment in
ecialis ices. T itive can realize which all
and sub-sp n al serv ergy & Intu their innate
additio ine, En assage and their po powers of
rly for l Medic herapeutic M tential to liv healing
regula aviora healthy lives e fully enga
inclu de Beh c Care, T . ged,
opracti Raby Our approa
g, Chir r. Theri ch to healin
Healin cture. ctor D al you might ex g is unlike w
and A cupun dic al Dire l Hospit perience in hat
nd Me emoria tern setting. Ra a traditiona
Fou nder a we stern M at Northwes ther than fo l medical
t North ulty treating th cusing sole
is on staff a h ing fac e symptom ly on
e teac s of a diseas
rt of th Schoo
l. curing an illn e or
and pa edical
ess, we focu
rsity M y, MD, patient as s on the w
Unive rie go Rab a unique in
dividual —
hole
Theri G account ea
ch elemen taking into
t of a person
ABHM nd environmen
t and lifesty ’s health,
a
er le. We seek
Found Director restore to
al edicine, our patient to
Medic ve Internal M re, that defines s the natura
l balance
Inte grati ma ry Ca optimal he
alth and su
tive Pri ons, them to de pport
Integra ve Consultati wellness an
velop heal
th habits to
ti maintain
Integra al Medicine d prevent di
sease.
n
Functio tions
Consu
lta We invite
you to expe
healthcare rien
as it should ce
S be.
, ND, M
Rogers
Michelle ic Medicine, “It is my de
ath
p sire to empo
Naturo ve Oncology, my patient wer
ti s to view H
Integra al Medicine as an Art ealth
n of Living.
Functio tions, any other Like
lta ons,
Consu ve Consultati practice, di
art form, it
takes
ti
Integra Therapy support to
scipline, an
d
e
FirstLin master.”
– Theri Grieg
o Raby, MD,
ABHM
15

16. CAPABILITIES BROCHURE
16

17. NOT-FOR-PROFIT
APCC
Albany Park Community Center
17

18. NOT-FOR-PROFIT COMMUNICATIONS
with a mission
Northeastern Illinois HIV/AIDS
Case Management Cooperative
You
are not
alone
I F YOU ARE LIVING
WITH HIV/AIDS,
CASE MANAGERS IN
YOUR NEIGHBORHOOD
CAN HELP YOU,
A FRIEND, OR A FAMILY
MEMBER OBTAIN HELP
AND SUPPORT.
18

19. NOT-FOR-PROFIT COMMUNICATIONS
Honoring Our Catholic Faith Brochure & Bulletin Ads
Making the Choice to Act
Love cannot remain by itself ––
it has no meaning.
Love has to be put into action,
and that action is service.
–– Mother Theresa
Amate House Mission Statement
Inspired by the social mission of the Catholic church,
Amate House supports and develops women and
men rooted in faith, dedicated to service, and
W
hether you impact one person or an entire community,
Amate House encourages you to experience first-hand the
unsurpassed rewards that accompany one’s effort to serve.
Highlighting 25 years of success at Amate House, in the spirit of service, committed to building a more just and loving society.
we personally invite you to contribute to Amate House’s 25 Ton Food Drive.
Please bring in a non-perishable food donation to your parish during its
collection time to help alleviate the growing necessity for food at food
banks in your local area.
Your involvement in this event is a wonderful opportunity to honor the
Catholic faith and serve your community. To further celebrate Amate
House’s 25 years of success, please consider making a tax-deductible
donation to Amate House in support of the 25 Ton Food Drive
at www.amatehouse.org
Who is Amate House?
Our Parish’s Collection Location & Dates
Founded in 1984 by three seminarians from the
Archdiocese of Chicago and lay and Religious men and
women, Amate House enables young adult lay persons
S e r v i c e • C o m m u n i t y • Fa i t h • S o c i a l J u s t i c e • S t e w a r d s h i p to explore and live out a vocation to service and to
become more compassionate and effective leaders
in the process. Amate House seeks to support the
leadership and faith development of young adults while
Commitment of Service providing valuable services to underserved schools and
Grace and Courage in Action social service agencies in the City of Chicago. Young
adult participants (ages 18-29) live together in an
November 1, 2008
“For I was hungry and you gave me
food; I was thirsty and you gave me
drink; a stranger and you welcomed intentional community, receive ongoing support,
me; naked and you clothed me ‘Then
the righteous will answer him and
say,‘Lord, when did we see you
educational opportunities, participate in faith formation
hungry and feed you, or thirsty and
give you drink?’ And the Lord will say activities and perform either full-time or part-time Honoring our Catholic faith through
to them in reply,‘Amen, I say to you,
whatever you did for one of volunteer services for one year in inner-city areas commitment of service is truly realized
these least brothers of mine,
you did for me.”
throughout Chicago. Volunteer service programs include when ordinary acts of kindness bring
– Matthew 25: 35-40
teachers, teacher’s aides, school counseling, legal aid, about extraordinary outcomes.
health care, immigration work, social work/casework,
W
hether you impact one person or an entire community,
Amate House encourages you to experience first-hand the
unsurpassed rewards that accompany one’s effort to serve.
and counseling/support. It is estimated that in
Highlighting 25 years of success at Amate House, in the spirit of service,
we personally invite you to contribute to Amate House’s 25 Ton Food Drive.
Please bring in a non-perishable food donation to your parish during its 2007 more than 57,500 hours of volunteer
collection time to help alleviate the growing necessity for food at food
banks in your local area.
Your involvement in this event is a wonderful opportunity to honor the
services were provided
Catholic faith and serve your community. To further celebrate Amate
House’s 25 years of success, please consider making a tax-deductible
donation to Amate House in support of the 25 Ton Food Drive
by Amate House.
at www.amatehouse.org
Our Parish’s Collection Location & Dates
S e r v i c e • C o m m u n i t y • Fa i t h • S o c i a l J u s t i c e • S t e w a r d s h i p
19