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So… Priceline?
 Ian – Jolene – Dorlisa – Grace – Wei Ling
Agenda
The Beginning

  The Past

    The Present

       The Future

          The End
The Beginning
What is   Priceline
             Priceline?
“Priceline is the ultimate bargain
bin of travel agencies. It takes the
extra rental cars, airline seats,
and rooms that travel suppliers
don't think they could possibly
sell, marks them w-a-a-a-y down,
and gives them to you for cheap”
The Past
Evolution of the Business Model
2003:   
Introduction of retail pricing
Evolution of the Business Model
2003:   
   
Introduction of retail pricing
2005: 
Acquisition of booking.com
Evolution of the Business Model
2003:   
   
Introduction of retail pricing
2005:   
   
Acquisition of booking.com
2006: 
Acquisition of Active Hotels
Evolution of the Business Model
2003:   
   
Introduction of retail pricing
2005:   
   
Acquisition of booking.com
2006:   
   
Acquisition of Active Hotels
2007: 
Acquisition of Agoda Hotels
Evolution of the Business Model
2003:   
   
Introduction of retail pricing
2005:   
   
Acquisition of booking.com
2006:   
   
Acquisition of Active Hotels
2007:   
   
Acquisition of Agoda Hotels
2008: 
Eliminated booking fee
Evolution of the Business Model
2003:   
   
Introduction of retail pricing
2005:   
   
Acquisition of booking.com
2006:   
   
Acquisition of Active Hotels
2007:   
   
Acquisition of Agoda Hotels
2008:   
   
Eliminated booking fee
2010: 
Acquisition of Traveljigsaw
Evolution of the Business Model
2003:   
   
Introduction of retail pricing
2005:   
   
Acquisition of booking.com
2006:   
   
Acquisition of Active Hotels
2007:   
   
Acquisition of Agoda Hotels
2008:   
   
Eliminated booking fee
2010:   
   
Acquisition of Traveljigsaw 
2012: 
 
Acquisition of Kayak
n of the Busi ness Model
Furt her Evolutio




  Shift Towards Social
  Media
n of the Busi ness Model
Furt her Evolutio




  Emphasis on M-
  Commerce
n of the Busi ness Model
Furt her Evolutio




  Focus on Retail
  Pricing
The Present
Val ue Propo sition?
Buyers
•  Save money by trading off flexibility about brands, product features and/or
sellers in return for lower prices
Val ue Propo sition?

Sellers
i.  Minimize disruption of existing distribution channels and pricing structure
ii.  Maximize revenue
iii.  Minimize lost sales
R evenue M odel?

Name Your Ow
             n          Price
Transaction Broker
Connecting buyers and sellers for
a transaction fee

Online Retail
E-tailer
Commission fees from the
merchants for the sales of
discounted flights and hotels
arket Oppor tunity?
M

Poor Economic Conditions



                           ravellers
Pr ice-Sensitive Leisure T


Excess Inventory/Ca
                      pacity
Competition?




Direct Competitors
                   
Similar Internet Travel Companies 
i. Expedia 
ii. Travelocity
iii. Orbitz
Competition?




Indirect Competito
                            rs
Online Airlines and Hotel Portals
•  Budget Airlines 
Discount websites 
•  Groupon
ve Advan tage?
Competiti




1. Cost
Leadership
ve Advan tage?
Competiti




2. Information
Asymmetry
ve Advan tage?
Competiti



3. First-Mover
Advantage
Marketing Strategy


Celebrity End
              orsement


                      ng
Search Engine Marketi


Online Affiliate Mark
                    eting
What is Priceline’s Impact on
   the Travel Industry?
act On Con sumers
Imp
Empowers consumers by making it easier to compare prices
and features

                                                        orant
                      phic: pri ce-sensitive, brand-ign
Open up a new demogra                          iously
                    n ot afford to travel prev
consumers who could
I mpact On I ndustry

Increase Number of Efficient
Transactions


                       y
Reduce Excess Capacit


Enlarge Market Size
ating Book ing Fees 
Elimin
Streamlined the ind
                    ustry and
increased overall effi
                      ciency


                                   tly
Encoura ge people to book direc
                              d of
thro ugh online sites, instea
through airlines
The Future
Priceline:




Success? 
   Or 
 
Failure?
ine Failure Factors
Pricel



Porter’s 5 Forces
  •  Low barriers to entry
  •  Strong competitive rivalry
  •  Strong supplier bargaining power
  •  Price conscious buyers have little loyalty
  •  Substitute products are increasingly
  common (budget airlines and hostels)
ine Success Factors
Pricel




1.    Priceline Group unique position à Greater synergy
2.    Poor economic outlook à Price conscious market segment é
3.    E-Commerce and M-commerce markets are set to grow
4.    Promising company direction (diversification and marketing efforts)
5.    Well-established brand name
Recap!
Priceline
   ü Unique business model
   ü Impacted the travel services industry in a positive way


Overall,
   • Sustainable competitive advantage 
   • Strong potential to succeed
[IT1004: tutorial 2] Priceline Case Presentation By Group A

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[IT1004: tutorial 2] Priceline Case Presentation By Group A

  • 1.
  • 2. So… Priceline? Ian – Jolene – Dorlisa – Grace – Wei Ling
  • 3. Agenda The Beginning The Past The Present The Future The End
  • 5. What is Priceline Priceline?
  • 6. “Priceline is the ultimate bargain bin of travel agencies. It takes the extra rental cars, airline seats, and rooms that travel suppliers don't think they could possibly sell, marks them w-a-a-a-y down, and gives them to you for cheap”
  • 8. Evolution of the Business Model 2003: Introduction of retail pricing
  • 9. Evolution of the Business Model 2003: Introduction of retail pricing 2005: Acquisition of booking.com
  • 10. Evolution of the Business Model 2003: Introduction of retail pricing 2005: Acquisition of booking.com 2006: Acquisition of Active Hotels
  • 11. Evolution of the Business Model 2003: Introduction of retail pricing 2005: Acquisition of booking.com 2006: Acquisition of Active Hotels 2007: Acquisition of Agoda Hotels
  • 12. Evolution of the Business Model 2003: Introduction of retail pricing 2005: Acquisition of booking.com 2006: Acquisition of Active Hotels 2007: Acquisition of Agoda Hotels 2008: Eliminated booking fee
  • 13. Evolution of the Business Model 2003: Introduction of retail pricing 2005: Acquisition of booking.com 2006: Acquisition of Active Hotels 2007: Acquisition of Agoda Hotels 2008: Eliminated booking fee 2010: Acquisition of Traveljigsaw
  • 14. Evolution of the Business Model 2003: Introduction of retail pricing 2005: Acquisition of booking.com 2006: Acquisition of Active Hotels 2007: Acquisition of Agoda Hotels 2008: Eliminated booking fee 2010: Acquisition of Traveljigsaw 2012: Acquisition of Kayak
  • 15. n of the Busi ness Model Furt her Evolutio Shift Towards Social Media
  • 16. n of the Busi ness Model Furt her Evolutio Emphasis on M- Commerce
  • 17. n of the Busi ness Model Furt her Evolutio Focus on Retail Pricing
  • 19.
  • 20. Val ue Propo sition? Buyers •  Save money by trading off flexibility about brands, product features and/or sellers in return for lower prices
  • 21. Val ue Propo sition? Sellers i.  Minimize disruption of existing distribution channels and pricing structure ii.  Maximize revenue iii.  Minimize lost sales
  • 22. R evenue M odel? Name Your Ow n Price Transaction Broker Connecting buyers and sellers for a transaction fee Online Retail E-tailer Commission fees from the merchants for the sales of discounted flights and hotels
  • 23. arket Oppor tunity? M Poor Economic Conditions ravellers Pr ice-Sensitive Leisure T Excess Inventory/Ca pacity
  • 24. Competition? Direct Competitors Similar Internet Travel Companies i. Expedia ii. Travelocity iii. Orbitz
  • 25. Competition? Indirect Competito rs Online Airlines and Hotel Portals •  Budget Airlines Discount websites •  Groupon
  • 26. ve Advan tage? Competiti 1. Cost Leadership
  • 27. ve Advan tage? Competiti 2. Information Asymmetry
  • 28. ve Advan tage? Competiti 3. First-Mover Advantage
  • 29. Marketing Strategy Celebrity End orsement ng Search Engine Marketi Online Affiliate Mark eting
  • 30. What is Priceline’s Impact on the Travel Industry?
  • 31. act On Con sumers Imp Empowers consumers by making it easier to compare prices and features orant phic: pri ce-sensitive, brand-ign Open up a new demogra iously n ot afford to travel prev consumers who could
  • 32. I mpact On I ndustry Increase Number of Efficient Transactions y Reduce Excess Capacit Enlarge Market Size
  • 33. ating Book ing Fees Elimin Streamlined the ind ustry and increased overall effi ciency tly Encoura ge people to book direc d of thro ugh online sites, instea through airlines
  • 35. Priceline: Success? Or Failure?
  • 36. ine Failure Factors Pricel Porter’s 5 Forces •  Low barriers to entry •  Strong competitive rivalry •  Strong supplier bargaining power •  Price conscious buyers have little loyalty •  Substitute products are increasingly common (budget airlines and hostels)
  • 37. ine Success Factors Pricel 1.  Priceline Group unique position à Greater synergy 2.  Poor economic outlook à Price conscious market segment é 3.  E-Commerce and M-commerce markets are set to grow 4.  Promising company direction (diversification and marketing efforts) 5.  Well-established brand name
  • 38. Recap! Priceline ü Unique business model ü Impacted the travel services industry in a positive way Overall, • Sustainable competitive advantage • Strong potential to succeed