How emotional intelligence is helpful at workplace.

2. TOPIC: EMOTIONS AND FEELINGS
Presented by:
Khadijah nadeem

3. Definitions of emotions and moods
 Affect: is a generic term that covers a broad range of feelings
people experience, including both emotions and moods.
 Emotions: "A strong feeling from one's circumstances, mood,
or relationships with others." Emotions are responses to
internal and external events.
 Moods :Moods are less intense feelings than emotions and
often arise without a specific event acting as a stimulus

4. Example of emotions and moods
 For example, if someone is rude to you, you’ll feel angry. That feeling probably
comes and goes fairly quickly, maybe even in a matter of seconds. When you’re in
a bad mood, though, you can feel bad for several hours.

5. Affect Defined as a broad range of feelings that
people experience. Affect can be experienced in
the form of emotions and moods.
Emotions
 Caused by specific event
 Very brief in duration (seconds or
minutes)
 Specific and numerous in nature
(many specific emotions such as
anger, fear, sadness, happiness,
disgust, surprise)
 Usually accompanied by distinct
facial expressions
Moods
 Cause is often general and
unclear
 Last longer than emotions
(hours or days)
 More general (two main
dimensions— positive affect
and negative affect— that are
composed of multiple specific
emotions)
 Generally not indicated by
distinct expressions

6. THE BASIS EMOTIONS
 How many emotions are there? There are dozens, including anger, enthusiasm,
envy, fear, frustration, disappointment, embarrassment, disgust, happiness, hate,
hope, jealousy, joy, love, pride, surprise, and sadness. Numerous researchers
have tried to limit them.
 But some argue that it makes no sense to think in terms of “basic” emotions
 René Descartes, often called the founder of modern philosophy, identified six
“simple and primitive passions”— wonder, love, hatred, desire, joy, and sadness.

7. Cont..
 many researchers agree on six essentially universal emotions—anger, fear,
sadness, happiness, disgust, and surprise.
 Some even plot them along a continuum: happiness— surprise—fear—
sadness—anger—disgust.

8. The Basic Moods: Positive and Negative Affect
One way to classify emotions is by whether they are positive or negative.
1) Positive emotions—such as joy and gratitude— evaluation or feeling.
2)Negative emotions—such as anger or guilt—express the opposite