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Active listening

•
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Karoline Khamis
Karoline Khamis
FormationTechnologie
1  sur  7
Qualities of Active Listeners  Desire to imagine  Desire to the experience of understand, not the other critique *Empathy, not just Sympathy…
Skills for Active listening Body  Sitting forward  Eye contact Language  Nodding head * How can we do this verbally?
Skills for Active listening Repeat  So What I hear you saying is….. Content Don’t Judge  Avoid victim blaming questions or reframing
Skills for Active Listening  Avoid victim blaming Don’t Judge questions or reframing
Active listening
Active listening

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Tendances (20)

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Active listening

  • 1.
  • 2. Qualities of Active Listeners  Desire to imagine  Desire to the experience of understand, not the other critique *Empathy, not just Sympathy…
  • 3. Skills for Active listening Body  Sitting forward  Eye contact Language  Nodding head * How can we do this verbally?
  • 4. Skills for Active listening Repeat  So What I hear you saying is….. Content Don’t Judge  Avoid victim blaming questions or reframing
  • 5. Skills for Active Listening  Avoid victim blaming Don’t Judge questions or reframing