HUMAN RESOURCE MANAGEMENT V S P RAO EXCEL BOOKS

1. PERSONNEL MANAGEMENT: FUNCTIONS, POLICIES AND ROLES Chapter EXCEL BOOKS 2-1 2

2. ANNOTATED OUTLINE 2-2 Introduction Personnel management may be defined as a set of programmes, functions and activities designed to maximise both personal and organisational goals. Basically, it covers three broad areas:

3. Three dimensions of Personnel Management 2-3 Personnel Management Personnel Aspect Recruitment, selection, placement, training, appraisal, compensation, productivity. Welfare Aspect Working conditions, amenities, facilities, benefits. Industrial Relations Aspect Union-management relations, disputes settlement, grievance handing, discipline, collective bargaining.

9. Personnel Policies, Procedures And Programmes 2-9 Personnel policies are guides to action. They serve as roadmaps for managers on a number of issues such as recruitment, selection and promotion. They cover almost all functions of personnel management. A good personnel policy should be easy to understand, based on facts, equitable, reasonably flexible, precise and related to objectives.

16. 2-16 Organising The Personnel Function The personnel function can be organised along traditional as well as modern lines, depending on the nature, scale and complexity of operations in a given organisation. The organisation of the personnel department in divisional and matrix structures differs from that of traditional line and staff organisations. Line and staff relationships: The relationship existing between two managers due to delegation of authority and responsibility and giving or receiving instructions or orders is called line relationship. Line authority, thus, represents uninterrupted line of authority and responsibility running through the management hierarchy. Staff specialists offer help and advice to line managers, whenever required. “Staffs think and lines do” “Staffs advise, lines work” “Staffs have the authority of ideas and lines have the authority of command”. Viewed broadly, therefore, personnel management is a line manager’s responsibility but a staff function”.

18. Personnel department in a line organisation 2-18 Chief Executive Personnel Manager Recruiting Officer Training Manager Compensation Manager Welfare Officer Assistants Assistants Assistants Assistants

19. Personnel department in a functional organisation 2-19 Personnel management: functions, policies and roles Chief Executive Personnel Manager Recruiting Officer Training Manager Compensation Manager Welfare Officer Assistants Assistants Assistants Assistants

20. Personnel department in a line and staff organisation 2-20 Chief Executive Personnel Manager Recruiting Officer Training Manager Compensation Manager Welfare Officer Assistants Assistants Assistants Assistants Line relationship Staff relationship

21. 2-21 Personnel management: functions, policies and roles Personnel department in a divisionalised structure

22. 2-22 Personnel management: functions, policies and roles Personnel department in a matrix structure