The economic impact from this global health
crisis remains to be seen, but it’s clear that It will
undoubtedly have an effect on E-Commerce and
E-Learning
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
E commerce e-learning to overcome post covid-19 challenges
1. TITLE LOREM IPSUM
Sit Dolor Amet
How Businesses & Professionals Can Utilize
E-commerce & E-learning To
Overcome Post Covid-19 Challenges
Tokunboh Smith FITD, FIIMS
5. ABOUT THE FACILITATOR
Tokunbo Smith FITD, FIIM, FOSHA (UK), MCPN
PRINCIPAL CONSULTANT
T&Y INFORMATION MANAGEMENT SERVICES LIMITED
Tel: 08023030021
email: toks@tyims.org.ng
6. INTRODUCTION
COVID-19 continues to spread rapidly around the
world.
Almost every country has reported cases,
but the burden is not equally distributed.
The economic impact from this global health
crisis remains to be seen, but it’s clear that It will
undoubtedly have an effect on E-Commerce and
E-Learning
8. E-Commerce
E-Commerce, also known as electronic
commerce or internet commerce, refers to the
buying and selling of goods or services using the
internet, and the transfer of money and data to
execute these transactions.
Types of E-Commerce
Business-to-Business (B2B), Business-to-
Consumer (B2C), Consumer-to-Consumer (C2C), Consumer-to-Business
(C2B), Business-to-Administration (B2A) and Consumer-
to-Administration (C2A)
The E-Commerce giants Amazon, Konga and
Jumia are witnessing real growth
9. The Challenges
Taking action and moving forward
Security (human, cyber and data privacy
/protection)
Keeping up with legislation
Selecting the right focus (Employees, customers
and vendors)
Attracting and hiring the right people to make it
all happen
Choosing the right technology and partners
Achieving profitable long-term growth
Managing distractions, online platforms ethics
and code of conducts
10. Solutions to Challenges
Proactive in taking decisions.
Securing data and infrastructures
Training on human security, cybercrime, data protection
regulations and infrastructures for stakeholders
Keep up with legislation
Recruitment of employees with Information Communication and
Technology knowledge
Uniformity in infrastructures and devices
between organizations and vendors
Consider short, medium and long term goal.
Investment on online platforms usage, ethics
and working from home guidelines
11.
12. STRATEGIC RESPONSES TO CHALLENGES USING
CURRENT INFRASTRUCTURES
• Strategy 1: Same Products, Different
Channel (deploying existing infrastructure
to produce different products or to offer
new
types of services)
• Strategy 2: Same Infrastructure,
Different Products (Collaboration with
other organizations)
• Strategy 3: Same Products, Different
Infrastructure (Hiring from other organizations)
• From Reactive to Proactive
13.
14. TECHNOLOGY IMPACT
• Use of ICT for production and services.
• Most jobs will be taken over by ICT professionals.
• ICT knowledge will become a criteria for
employment.
• Increase in computer related crime (cybercrime,
identity theft, data privacy breach etc)
• Creativity, innovation, communication and
collaboration will drive e-commerce
• Dependent on functional interactive webs and Apps
16. Effect of Post Covid-19 on Society and Economy
• Increase in crime rate
• High unemployment rate
• Scarcity of funds
• Decline in productivity, growth and profitability
• Increased social problems
• Lower purchasing power
• Decrease in standard of living
• High inflation
• High demand for Medical Personnel
• High demand for freelance jobs
17. Online education
The education sector is responding to quarantine with a sudden shift to online learning.
Nonetheless, online teaching requires careful thinking about how learners and teachers are
equipped for the shift and serious consideration about whether the teaching style is still
effective when taken from the classroom and transposed to technological devices. Moreover,
inequalities are exacerbated when it comes to access to technology and to digital devices.
Many learners suffer a form of digital inequality whereby they lack the connections and devices
to learn remotely. In fact, this outbreak widens the gap between those able to access digital
learning opportunities and those who are shut out. Access is not equal, and we see inequality
growing.
And yet, even though the immediate focus is now on technology and tools, the most
compelling quality is still human compassion.
18. E-LEARNING
In a world where knowledge is a mouse-click, L & D
Professionals behaviours, thinking, growth and
outcomes will change. Technology will continue
to play a key role in educating future generations.
Types of E-learning
Synchronous e-Learning
Asynchronous e-Learning
20. Useful tools
Digital learning management systems, communication tools and e-learning
platforms are playing a crucial role during this pandemic.
Software and apps can help learning providers to manage, plan, deliver and
track the learning process.
Let’s have a look at a few useful tools.
The list is not exhaustive and adapted for adult education; is an excerpt of a
more comprehensive list published by UNESCO
21. Digital learning management systems
Moodle(link is external) is a free open source software designed to help educators create effective online courses
Google Classroom(link is external) helps students and teachers organise assignments, boost collaboration, and foster better communication
Docebo(link is external) is a service offering a learning management system focusing on professional development
Blackboard(link is external) offers solutions, resources and tools to help deliver quality online teaching
Edmodo(link is external) is a tool for educators to send messages, share class materials, and make learning accessible for students anywhere
Skooler(link is external) is a system exclusively and fully integrated with Microsoft Office 365
Ekstep(link is external) offers a collection of literacy and numeracy learning resources and the chance to create new ones
Cell-Ed(link is external) is designed to meet the needs of adult learners
LabXchange(link is external) is an online community for learning, sharing, and collaboration
Quizlet(link is external) is a mobile and web-based study application that allows learning and teaching through tools and games
22. Communication tools
Zoom(link is external) is a tool enabling video communications, video and audio
conferencing, chats and webinars
Skype(link is external) is a free tool for making videos and one-to-one and group calls
Microsoft Teams(link is external) is a platform that combines workplace chat, video
meetings, and file storage
Google Hangouts Meet(link is external) enables text, voice, or video chats, either one-
to-one or in a group
Dingtalk(link is external) is an audio and video conferencing system
23. MOOCs
Canvas(link is external) offers free online courses and classes aimed at the professional development of educators
Alison (link is external) is a self-paced course designed by subject experts, with an interactive and enriched learning experience
Coursera(link is external) gives access to more than 2000 courses and specialisations developed by the best universities in the
world
EdX(link is external) delivers 2000 Online courses from 140 leading institutions worldwide offering the chance to gain new skills
Future Learn(link is external) delivers online courses aimed at further study, building professional skills, and connecting with
experts
Funzi(link is external) delivers training and educational programs via a mobile learning service
Empower(link is external) supports collaboration and the sharing of expertise between European universities and providers on
the latest developments in online, open and flexible education
24. E-learning Issues
Supporting participants
Keeping participants interested and engaged
Quality of materials
Limits to technology
Accessibility and access for everyone
Timing and scheduling
Technical adaptability
Cost of Internet services
Availability of Electricity
Low enlightenment on e-learning
25. E-Learning Benefits Post Covid-19
Self development by business owners, professionals and
employees
Increase in computer literacy
Increase in knowledge acquisition
Reduce cost of capacity building
Encourage e-learning at the grassroots
Easy transfer of knowledge and information
26. L&D ROLES IN POST COVID19
Remain visible on social media and hold meetings with
clients. L&D must maintain a voice and presence in the
market, continue to publish content.
Focus on the challenges of virtual work, change
management or market disruption. offer people something
useful
27. L&D ROLES IN POST COVID19
• Old problems still exist. Continue to provide solutions for old
challenges before the pandemic and those issues the new
challenges brought about by COVID-19.
• Build future-forward solutions. Offer solutions that not only help
companies manage the current crisis but can also help them
deliver learning to employees and customers as they assimilate
into the “new normal.”
28. Conclusion
E-commerce is a flexible solution for both businesses and
buyers.
Ecommerce is an important profit driver for business than
traditional commerce.
Broaden the Brand
It’s More Convenient
Increase the Reach to Clients
Gives Marketing Opportunities
Scalable
29. Conclusion
• Organizations must empower their stakeholders to remain in
business
• Learn together: Organizations should create a learning culture
by listening to and addressing the needs of their stakeholders
to celebrate success and learn from their failures.
• Organizations must make learning enjoyable and have fun
while they are learning.
• There will be more innovation and creativity
• Partnership and collaboration will be encouraged
• Increase in knowledge and use of IT
• Knowledge sharing is easier