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1. Gen X Librarians:Leading From the Middle Lisa Carlucci Thomas Digital Services Librarian, Southern Connecticut State University Karen Sobel Reference & Instruction Librarian, University of Colorado Denver Nina McHale Web Librarian, University of Colorado Denver

2. Generation X and Technology (Nina) Generation X at Work (Karen) Generation X and Leadership (Lisa) Introduction

4. Generational diversity can be a positive element of the workplace (Jason Martin)

5. Assigning traits of a generation to and making assumptions about individuals can be hurtful and counterproductive

6. There are 20-something “digital novices” and 80-year-old “tech gurus”Introduction

7. Generation Terminology Traditionalists born before mid-1940s Baby Boomers born mid-1940s-early 1960s Generation X born early/mid-1960s-early 1980s Generation Y/Millennials born early 1980s-early 2000s Introduction

9. Earlier generations generally added computer skills to their professional skills after completing college and joining the work force

10. Gen Y/Millennials have used computers since childhoodGeneration X and Technology

11. Growing Up (Along) With Technology When computers entered their lives: Boomer librarians – after their educations Gen X librarians – during their educations Gen Y librarians – before or toward the beginning of their educations Generation X and Technology

12. Generation X and Technology

14. 1993: 31.9% of the same group had access“…during this ten-year period, Generation Xers aged from early teens into twenty-somethings.” -Marisa Urgo, Developing Information Leaders: Harnessing the Talents of Generation X Generation X and Technology

15. Generation X: Between Two Worlds Typewriters and Word Processors Card catalogs and OPACs Print and Electronic Analog and Digital Traditional and Social Generation X and Technology

17. The “Sandwich Generation”

18. Added to Merriam-Webster dictionary in 2006

19. Tech support for parents and grandparentsGeneration X and Technology

21. Accepting of change and desire to improve systems

22. According to Pew Research Center, Gen X is the most likely group to “bank, shop, and look for health information online”

23. Connecting traditional institutions and new modes of communicationGeneration X and Technology

25. Interactions among librarian colleaguesGeneration X at Work

26. Bridging Gaps in the Classroom Mix of Boomers, Gen X, and Gen Y Many commuters Many parents Mix of income brackets & levels of education Generation X at Work

27. Bridging Gaps in the Classroom Generalizations… How (Do?) we make them? How can they assist our students? Generation X at Work

28. Bridging Gaps in the Classroom Learning computer skills and content simultaneously Generation X at Work

29. Bridging Gaps in the Classroom During their educations, Gen X: Learned to use computers Learned other educational technologies Researched in print Researched online Used many print and electronic formats Used the card catalog! Learned to *adapt* Generation X at Work

30. Bridging Gaps in the Workplace Generation X: “I like technology, but I’m not an addict.” Generation X at Work

31. Bridging Gaps in the Workplace What does it mean to say: “I’m not a computer person”? Generation X at Work

32. Bridging Gaps in the Workplace Gen X Librarians lead in: Technology-related task forces Digitization projects Generation X at Work

33. Bridging Gaps in the Workplace Gen X “Training the Trainer” Programs such as the “23 Things” Group training on new technologies One-on-one tech tutoring Generation X at Work

34. Making History Never before – 4 generations in workplace Generation X: In the middle of this organizational dynamic Rising into management positions Unique values = unique benefit Generation X and Leadership

36. Traditionalists - 39 million

37. Boomers – 78 million

38. Generation X – 44 million

39. Millennials – 70 million

40. Generation X is smallest entry wave of workers since 1930s

41. Likewise, smallest entry wave of managers in leadership roles in organizations nowGeneration X and Leadership

42. Generation X: Making History What are the work values of Gen X? How do these values shape Gen X leadership behaviors? What is the benefit to organizations? Generation X and Leadership

44. Innovation

45. IndividualismHow do these values shape the leadership behaviors of Gen X? Generation X and Leadership

47. Loyal to profession

48. Require personal/professional life balance

49. Self-driven and self-motivated“Xers … are eager to update knowledge and its application into their work.” - (Yu 4) Generation X and Leadership

51. Flexible, entrepreneurial

52. Apply skills in new contexts to achieve goals

53. Think “outside the box”“[Gen X] Uses the power of information technology to maintain competitive advantage” - (Dunne 3) Generation X and Leadership

55. Define own paths for personal fulfillment

56. Work is a “lifestyle decision”

57. Not tied into traditional career development goals“Personal fulfillment is intrinsically linked to professional success” - (Feyerherm 1) Generation X and Leadership

59. Seek challenges, integrate lifelong learning

60. Mediating Change

61. Building relationships, mentoring, training

62. Translating Cultural Norms

63. Making a difference, leaving a legacyGeneration X and Leadership

64. Generation X Self-centered, skeptical, slackers? Independent, innovative, individuals? Generation X and Leadership

66. Integrated attitudes about personal/professional fulfillment, cultural and workplace diversity

67. Promoting lifelong learning by bringing fresh perspectives, transitioning from old/new models

68. Opening new doors for subsequent generations Generation X and Leadership

69. Lisa Carlucci Thomas Digital Services Librarian Southern Connecticut State University ThomasL10@southernct.edu @lisacarlucci Karen Sobel Reference & Instruction Librarian University of Colorado Denver Karen.Sobel@ucdenver.edu Nina McHale Web Librarian University of Colorado Denver Nina.McHale@ucdenver.edu @ninermac Thank You!

71. Dunne, Matt. “Policy Leadership, Gen X Style.” National Civic Review 86.3 (1997).

72. Feyerherm, Ann, and Yvonne H. Vick. “Generation X Women in High Technology.” Career Development International 10.3 (2005): 216-227.

73. Gesell, Izzy. “How to Lead When the Generation Gap Becomes Your Everyday Reality.” Journal for Quality & Participation (January 2010) 21-24.

74. Hutley, Sue, and TerenaSolomons. “Generational Change in Australian Librarianship: Viewpoints from Generation X.” Paper presented at ALIA 2004.

75. Martin, Jason. “I Have Shoes Older than You: Generational Diversity in the Library,” The Southeastern Librarian 54.3 (2006): 4-11.

76. McIntosh-Elkins, Jeni, and McRitchie, Karen, and Maureen Scoones. “From the Silent Generation to Generation X, Y, and Z: Strategies for Managing the Generation Mix.” Proceedings of the 35th Annual Association for Computing Machinery User Services Conference (SIGUCCS), 2007.

77. O’Connor, Steve. “The heretical library manager for the future.” Library Management 28.1/2 (2007): 62-71.

78. Pew Research Center. “Generations Online in 2009.” http://www.pewinternet.org/Reports/2009/Generations-Online-in-2009.aspxReferences

79. Polsson, Ken. “Chronology of Personal Computers.” http://pctimeline.info Robbins, LaToya M. “Bridging the Gap in Leadership Development within Generation X and Y.” Seminar Research Paper Presented to the Graduate Faculty, University of Wisconsin-Platteville, 2008. Seaton, L. Jeff, and Boyd, Michael. “The Organizational Leadership of the Post Baby Boom Generation: An Upper Eschelon Theory Approach.” Academy of Entrepreneurship Journal 13.2 (2007): 69-78. Sessa, Valerie, et. al. “Generational Differences in Leader Values and Leadership Behaviors.” Psychologist-Manager Journal 10.1 (2007): 47-74. Spence, Lisa A. “Preferences for Leader Traits and Leadership Communication Styles Among Members of Different Generational Cohorts.” Thesis Presented to the Faculty in Communication and Leadership Studies, School of Professional Studies, Gonzaga University, 2009. Urgo, Marissa. Developing Information Leaders: Harnessing the Talents of Generation X. Yu, Huichun, and Peter Miller. “Leadership Style – The X Generation and Baby Boomers compared in different cultural contexts.” Graduate College of Management Papers, Southern Cross University, 2005. References

80. Gen X Librarians:Leading From the Middle Lisa Carlucci Thomas Digital Services Librarian, Southern Connecticut State University Karen Sobel Reference & Instruction Librarian, University of Colorado Denver Nina McHale Web Librarian, University of Colorado Denver