Presentation slides for NELINET IT Conference keynote - October 10, 2008.

1. Can’t Get There
From Here
Achieving Organization 2.0
Meredith Farkas
Norwich University

2. So what is library 2.0?

3. Web 1.0: Democratized
Access to Information

4. Web 2.0: Democratized
Participation

5. Revolutionary or evolutionary?
http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/

6. What is different now?

7. Technology has enabled
us to do so much more

8. but we’re no longer the
only game in town.

9. Library 2.0 is a
state of mind
•Working to meet changing user needs
•Trusting our users (radical trust)
•Getting rid of the culture of perfect
•Aware of emerging technologies and
opportunities
•Looking outside of the library world for
applications, opportunities, inspiration

10. We really need
to do these Web
2.0 things all the
other libraries are
doing

11. I think our library really needs a blog
to be relevant to our patrons. Don’t
worry, I’ll handle everything.

12. This will be the best
library blog ever!

13. So what’s the
problem?

19. Why does it fail?
• Use of social software is not seen as furthering
the library’s mission
• Social software is treated as someone’s
“pet project.”
• Social software is not planned for strategically
like other technologies
• Once the newness wears off, people are less
motivated to contribute
• Staff are not given time to work on social
software

20. Building
Organization 2.0

21. Know your users

22. Develop a Learning Culture

23. Question Everything

24. Integrate 2.0 philosophy and tech
into library planning

26. Use technology to
solve problems

27. Improve communication
with our users

30. Highlight our Collections

36. Make our services more visible

39. Improve internal
knowledge sharing

41. Develop a Risk-
Tolerant Culture

42. Beware the Culture of Perfect

43. Be Agile

44. Good Ideas can Come from
Anyone and Anywhere

45. Give Staff Time for
Creative Endeavors

46. Nurture Talent

47. Encourage Network-Building

49. Create Partnerships

51. Be transparent with staff

52. Be transparent with
patrons

54. Involve Staff from All
Levels in Planning
I can haz your cooperation?

55. Understand Staff Needs
and Limitations

56. Plan for the Continued use
and Maintenance of Tech

57. Assess, Assess, Assess!

58. Time Must be Devoted to all This

59. Will you need to create
new jobs or just shuffle?

60. Is your organization (as it is
currently structured) able
to make all this happen?

61. Thanks!
mgfarkas@gmail.com
AIM: librarianmer
Links and presentation at
http://meredithfarkas.wetpaint.com

62. Photo Credits
• Library 2.0 Meme Map http://flickr.com/photos/gbierens/178568449/ by Gerard Bierens
• Digitage Web 2.0 http://flickr.com/photos/oceanflynn/315385916/ by ocean.flynn
• Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska
Library Commission
• TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar
• Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/2763362494/ by
maubrowncow
• Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion
• RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar
• Perfection http://flickr.com/photos/unloveable/2401166750/ by unloveable
• IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude
• Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24
• Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll
• The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by
Cayusa
• Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood
• sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn