4G LTE Device Management for Accelerated Wireless Broadband

Friendly 4G LTE Device Management
January 2016 / Confidential
Start
The IoT & Device Management Company
Smart Home
Open Platform
Internet of Things/M2M
Management
Device Management
for Fixed & Mobile

Friendly Technologies Line of Products
www.friendly-tech.com
2
 Device Management
TR-069, OMA-DM & SNMP device
management to streamline the support of Data,
VoIP and IPTV services.
 Smart Home Management
Open platform for full Smart Home
management.The solution includes
management server and white label Smart
Home mobile app for increased ARPU.
 Internet ofThings
Friendly's Internet ofThings/M2M product line
is a white-label device management platform
for Utilities, Health Care, Industrial M2M,
Transportation & Smart City verticals. Friendly
offers both management server and embedded
clients.
 4G LTE & WiMAX Device Management
TR-069 and OMA-DM device management to
accelerate the deployment and support of
fixed and mobile devices for the LTE world.
 QoE Monitoring
Advanced QoE monitoring and analysis of
Data,VoIP & IPTV services from the
subscriber’s end.
 OMA-DM Mobile Device Management
OMA-DM based mobile device management
targeted to xSPs and enterprise for managing
and supporting mobile devices including
BYOD.The solution includes also an OMA-DM
client for the BYOD market.

Partial List of Our Customers
wwww.friendly-tech.com
3

Friendly Technologies at a Glance
Friendly Technologies is a winner of
Frost & Sullivan’s 2015 Best Practices Award
for the Best Customer Value in
Unified Device & Smart Home Management

Friendly Technologies Architecture
5

Unified Device Management Life Cycle
6

Friendly Technologies at a Glance
7
Software solution developer, serving Carrier and xSP market since 1997
The most installed Unified Device Management solution in the world
Focused on Device Management since 2006
Strong global network of local channels, distributors and system
integrators acting as local partners
Member of Broadband Forum and Open Mobile Alliance
Offices in Israel, USA, Colombia and Ukraine
3G
3G

Operators’ Challenges
8
0% 20% 40% 60% 80% 100%
2010
2011
2012
2013
2014
2015
2016
2017
3G
LTE
Wimax
Gain an Additional Market Share Faster Deploy More Broadband Services And
Ensure Their Quality
GSM
9,6 Kps
WCDMA
384Kps
HSPA
14,4Mps
HSPA +28 -
42 Mps
LTE 100Mps
2G
3G
HSPA

Main Features
9
 Unified 4G LTE device management for Fixed and Mobile devices
 Built on industry standards TR-069 & OMA-DM
 Supports End-to-End service life cycle.
• Zero-Touch provisioning/Self-Installation
• Inventory management
• Group operations (firmware and settings update)
• QoE Monitoring - KPI monitoring, proactive detection and prevention of performance
degradation
• Support costs reduction with diagnostic and remote configuration
• Automatic problem resolution
 Smooth integration with B/OSS,CRM, Web services Northbound interfaces (NBI)
 Friendly and intuitive GUI

Benefits
10
 Unified Device Management Solution.
• Any Device. Any Protocol. Any Service. Any Deployment Scenario.
 Accelerated 4G LTE deployment with zero-touch device and service
provisioning
• Gain Market Share Faster.
 Increased subscribers’ satisfaction and reduced churn:
• Proactive QoE monitoring
• Automatic problems resolution before the subscriber experiences the problem
• Remote diagnostics and problem resolution - reduces the call waiting time
• Shorter support-center awaiting times
 Significant cost savings:
• Eliminates the need for truck-roll for device activation and configuration
• Dramatically reduces average support calls duration
 Smooth migration fromWiMAX to LTE

Friendly 4G LTE
Solution Modules

ACS Management Console
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 Auto-Detection & Discovery
 Update Group – Campaign
• SW & FW management
• Backup & restore management
• Mass configuration
 User Management
 File Management
 Inventory management
 Profile Management

ACS Management Console
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 Predefine Reports
 CPE distribution report
 CPE registration report
 Online CPE's
 CPE's that didn't connect to the ACS
 Events report by date
 Activity Log
 Updates report

Friendly Call Center Portal
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 Designed for the support center environment
 Unified dashboard view forTR-069 & OMA
devices
 Fast diagnostic capabilities & problem
resolution
 Reduces the number of calls and call handling
time
 Improves subscriber satisfaction
 Maximizes support center productivity

15
Main Dashboard

16
LTE/WiMAX Parameters

17
Network Map

18
Device Status WAN side

19
Wireless Security Set-Up

20
Quick Action Tools & Diagnostics (Ping &Speed Test)

21
Quick-Fix Scenarios
 Single-Click Fix
 Add / Remove Cases
 Edit scenario via XML Files

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File Download & Upload
FileType Downloa Upload
Firmware File V -
Configuration File V V
Log File - V

23
Log File, Trace

24
Enhanced View. Tree View
TR-069 OMA-DM

QoE Monitoring
25
 Ensure subscribers’ satisfaction and SLA
 Analyze network usage and bottlenecks
 Unique QoE proxy technology
 Optimize your network
 Collect, analyze, store and present QoE
data
 Customer behavior & pattern analysis
 Threshold Crossing Alerts:TCA
 Real-time alarm windows and charts
 Alarm summary
 Flexible Analyzing & Reporting
Sample Graphs

QoE Monitoring
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Alarm Summary
Export to Excel
Top N Report
KPI Weekly Review
Sample Graphs

QoE Monitoring
27
HUAWEI BM635
Signal Strength InternetGatewayDevice.WiMAX.Status.SignalStrength
Total Bytes Received InternetGatewayDevice.WANDevice.3.WANConnectionDevice.1.WANIPConnection.1.Stats.EthernetBytesRecei
sReceived
Total Bytes Sent
InternetGatewayDevice.WANDevice.3.WANConnectionDevice.1.WANIPConnection.1.Stats.EthernetBytesSent
sSent
Base Station InternetGatewayDevice.WiMAX.Status.BSID
Data Rate DL InternetGatewayDevice.WiMAX.Status.DLDataRate
Data Rate UL InternetGatewayDevice.WiMAX.Status.ULDataRate
FEC Modulation DL InternetGatewayDevice.WiMAX.Status.DLFEC
FEC Modulation UL InternetGatewayDevice.WiMAX.Status.ULFEC
RSSI InternetGatewayDevice.WiMAX.Status.RSSI
Connection Time InternetGatewayDevice.WiMAX.Status.ConnectionTime
Power On Time InternetGatewayDevice.WiMAX.Status.PowerOnTime
CINR1 InternetGatewayDevice.WiMAX.Status.CINR1
CINR3 InternetGatewayDevice.WiMAX.Status.CINR3
Link Quality Reuse 1 InternetGatewayDevice.WiMAX.Status.LinkQualityReuse1
Link Quality Reuse 3 InternetGatewayDevice.WiMAX.Status.LinkQualityReuse3
Power InternetGatewayDevice.WiMAX.Status.Power

QoE Monitoring
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Sample Graphs

QoE Monitoring
30
Sample Graphs

Friendly BI Report Generator
31
Downstream Max Rate

32
HW & SW by Device Model

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New registered subscribers per month

Why Us?
34
 Software solution developer, serving Carrier and xSP market since 1997
 Field-proven solution - 200+ deployments on Five Continents
 Focused on Device Management since 2006
 “Smart Layer” technology - Automated IOT process
 Unified Solution:
• Any Device. AnyService. Any Network. Any Protocol.
 Easy installation and deployment with minimum professional services required
 Scalable carrier-class solution
 Friendly GUI – intuitive, fast learning curve
Sample Graphs

ThankYou forYourTime!
Start
The IoT & Device Management Company
Smart Home
Open Platform
Internet of Things/M2M
Management
Device Management
for Fixed & Mobile

4G LTE Device Management for Accelerated Wireless Broadband

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