15. Responsibility matrix Project Manager Business Lead Technical Lead Function Manager Sponsor Create Project Plan Acquire resources Develop requirements Construction R Quality Control Close Project Responsible Approve Consult Informed R R R R R R R R R A A A C C C C C C C C C C C C I I C I C I
29. Personal Preferences Affect Communication Needs Introverts like more private communications, while extroverts like to discuss things in public. Intuitive people like to understand the big picture, while sensing people need step-by-step details. Thinkers want to know the logic behind decisions, while feeling people want to know how something affects them personally. Judging people are driven to meet deadlines while perceiving people need more help in developing and following plans.
31. Performance reporting 1. Work performance information 2. Performance measurements 3. Forecasted completion 4. Quality control measurements 5. Project management plan. Performance measurement baseline 6. Approved change requests 7 Deliverables 1. Information presentation tools 2. Performance information gathering and compilation 3. Status review meetings 4. Time reporting systems 5. Cost reporting systems 1. Performance reports 2. Forecasts 3. Requested changes 4. Recommended corrective actions 5. Organizational process assets updates Inputs Tools and Techniques Outputs
32. Sample reports & templates Project Description Monthly Progress Report Letter of Agreement for a Class Project Outline for a Final Project Report Final Project Documentation Items Gantt Chart Template for a Class Project
33. 1. Communications management plan 2. Organizational process assets 1. Communications methods 2. Issues logs 1. Resolved issues 2. Approved change requests 3. Approved corrective actions 4. Organizational process assets updates Manage stakeholder Inputs Tools and Techniques Outputs
Organizational process assets Process assets definition
Acquire Project team Input and output PMBOK
Responsibility matrix PMCOM presentation
Develop Project team Input and output PMBOK
Manage project team Input and output PMBOK
Conflict Management PROCOM presentation
How conflict can be good Conflict often produces important results, such as new ideas, better alternatives, and motivation to work harder and more collaboratively Groupthink can develop if there are no conflicting viewpoints Research by Karen Jehn suggests that task-related conflict often improves team performance, but emotional conflict often depresses team performance
Communication The greatest threat to many projects is a failure to communicate. CIOs have indicated that IT professionals must be able to communicate effectively to succeed in their positions. Strong verbal skills are a key factor in career advancement for IT professionals. However, our culture does not portray IT professionals as being good communicators.
