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Value of Objectives
Communications
Planning &
Decision Making
Measurement
& Evaluation
Specific
Objectives
Characteristics of Objectives
Specific
Measurable
Quantifiable
Attainable
Realistic
Marketing and Sales vs. Communications
Objectives
Marketing and Sales
Objectives
• Generally declared in the
firm’s marketing plan
• Achieved through the
overall marketing plan
• Quantifiable, such as
sales, market share,
• To be accomplished in a
given period of time
• Must be realistic and
attainable to be effective
Communications
Objectives
• Derived from the overall
marketing plan
• More narrow than
marketing objectives
• Based on particular
communications tasks
• Designed to deliver
appropriate messages
• Focused on a specific
target audience
Vs.
1. Sales as an promotional Objectives.
Sales Objectives
Increased Sales
Increased Market Share
Brand Extensions
Factors Influencing Sales
Competition
Technology
The
economy
Product
quality
Price
Distribution
Advertising
& promotion
Where Sales Objectives are Appropriate
2. Communications Objectives.
Objectives are:
1.Increasing company’s brand usage rate among
existing customers.
2.Increasing no. of target customers who associate
specific features and benefits with company’s brand.
3.Encouraging company’s brand trial among non users.
Communications Effects Pyramid
20% Trial
40% Liking
90% Awareness
5% Use
70% Knowledge/Comprehension
25% Preference
ODefine
OAdvertising
OGOAL for
OMeasuring
OAdvertising
OResult
THE DAGMAR
APPROACH
Action
Awareness
Conviction
Comprehension
Each purchase prospect
goes through 4 steps:
DAGMAR APPROCH
O DAGMAR Approach is the task of measuring ad
effectiveness as well as the objectives or goals of
advertising.
O In 1961, Russell H. Colley wrote a book under the
sponsorship of the association of National Advertisers
called Defining advertising goals for measured advertising
result. The book has become know as the DAGMAR
approach.
O Colley distinguished 52 advertising goals that might be
used with respect to a single advertisement.
COMMUNiCATiON TASK
Awareness: Making the consumer aware of the existence of the
brand or company.
Comprehension: Developing an understanding of what the product
is and what it will do for the consumer.
Conviction: Developing a mental disposition in the consumer to buy
the product.
Action: Getting the consumer to purchase the product.
CHARACTERiSTiCS OF
OBJECTiVES
The second importance concept of DAGMAR approach is
that the advertising goal should be specific. It should be
consists of:
Concrete,
measurable tasks
Benchmark
measures
Well-defined
audience
Specified
time period
Measurement procedure: To indicate exactly what appeal
or image is to be communicated and to specify the
measurement procedure.
 Objective should be a precise statement of what message the
advertiser wants to communicate to the target audience.
Target Audience : In DAGMAR approach is that the target
audience be well defined.
Written
GoalsFinally, goals should be committed to paper. It becomes
easy to determine whether the goal contains the crucial
aspects of the DAGMAR approach
Objectives is the specification of the time period during
which the objective is to be accomplished, e.g. 6months.
Specified time
period
The objectives should also specify how much
change or movement is being sought such as
increase in awareness levels, creation of
favorable attitudes or number of consumers
intending to purchase the brand, etc.
BENCHMARK:
Criticisms of DAGMAR
• DAGMAR has contributed to the advertising planning
process, it has not been totally accepted by everyone
in the advertising field.
• A number of problems have led to questions
regarding its value as a planning tool.
1. Problems with the response hierarchy
– Its reliance on the hierarchy of effects model. The
fact that consumers do not always go through
this sequence of communications effects before
making a purchase has been recognized.
Continue…
2. Practicality and costs
• Money must be spent on research to establish
quantitative benchmarks and measure changes in the
response hierarchy.
3. Inhibition / Lack of creativity
• Many person think the DAGMAR approach is too
concerned with quantitative assessment of
campaign’s impact on awareness, brand name recall.
Pros and Cons of DAGMAR
Cons
Inhibition of creativity
Relies heavily on the
response hierarchy
May not increase sales
Practicality and cost
Pros
Focus on communications
objectives
Measurement of stages
Better understanding of
goals and objectives
Less subjective
• Advertising budget is a financial document that shows
the total amount to be spent on advertising and lists the
way this amount is to be allocated.
• It is a translation of an advertising plan into monetary
units.
• It helps in meeting advertising objectives of an org.
• It is prepared for a specific future period of time.
• It is prepared by the advertising manager in
consultation with the marketing manager and approved
by the top management.
• It shows the plan of allocation of available funds to
various advertising activities.
• Setting advertising objectives
• Determining the task to be performed to achieve the
objectives.
• Preparing advertising budget.
• Approval of the top management.
• Allocation of advertising budget
• Monitor and control
ADVERTISING BUDGETING PROCESS
Establishing & Allocating the Promotional Budget
Sponsorship
Public
Relations
Sales
Promotions
Internet
Group Sales
Direct
Marketing
Establishing a Budget
• Size of a firm's advertising and promotions
budget can vary from a few thousand dollars to
more than a billion.
• One of the most critical decisions facing
the marketing manager is how much to
spend on the promotional effort.
• Many managers fail to realize the value of
advertising and promotion.
Establishing a Budget
Continue..
• Advertising/promotional expenditures
increase, sales and gross margins also
increase to a point, but then they level off.
• Profits are shown to be a result of the gross
margin minus advertising expenditures.
Purchase
frequency
Factors Influencing Advertising Budgets
Product
life cycle
Product
stability
Differentiation
Product
price
Competition
Approaches of Budgeting
Management
decides how much
to spend
Top-Down Budgeting approaches/methods
Top down
budgeting
methods
Affordable
Method
Competitive
Parity
Percentage
of Sales
Return on
Investment
Top-Down Budgeting Methods
1. Affordable Method
• Firm determine amount to be spent in various areas such as
production and operations. Then it allocates what’s left to
advertising and promotion.
2. Competitive Parity
• Managers establish budget amounts by matching the
competition’s percentage of sales expenditures.
3. Return on Investment
• Advertising and promotions are considered investment like
plant and equipment. ROI looks good on paper, reality is that
it is rarely possible to assess the returns provided by
promotional effort.
4. Percentage of Sales
Perhaps the most commonly used method for budget
setting (particularly in large firms) is the percentage-of-sales
method, in which the advertising and promotions budget is
based on sales of the product. Management determines the
amount by either:
(1) taking a percentage of the sales
(2) assigning a fixed amount of the unit product cost to
promotion and multiplying this amount by the number of units
sold.
Object and Task Method :
Isolate objectives
Reevaluate objectives
Determine tasks required
Estimate required expenditures
Monitor
Bottom up Budgeting Methods
• Most logical way of setting advertising budget.
• It focus on the advertising task that is to be achieved.
• Advertising objectives are fixed after intensive market
research.
ADVERTISING MANAGEMENT -UNIT 3

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ADVERTISING MANAGEMENT -UNIT 3

  • 1.
  • 2. Value of Objectives Communications Planning & Decision Making Measurement & Evaluation Specific Objectives
  • 4. Marketing and Sales vs. Communications Objectives Marketing and Sales Objectives • Generally declared in the firm’s marketing plan • Achieved through the overall marketing plan • Quantifiable, such as sales, market share, • To be accomplished in a given period of time • Must be realistic and attainable to be effective Communications Objectives • Derived from the overall marketing plan • More narrow than marketing objectives • Based on particular communications tasks • Designed to deliver appropriate messages • Focused on a specific target audience Vs.
  • 5. 1. Sales as an promotional Objectives.
  • 6. Sales Objectives Increased Sales Increased Market Share Brand Extensions
  • 8. Where Sales Objectives are Appropriate
  • 9. 2. Communications Objectives. Objectives are: 1.Increasing company’s brand usage rate among existing customers. 2.Increasing no. of target customers who associate specific features and benefits with company’s brand. 3.Encouraging company’s brand trial among non users.
  • 10. Communications Effects Pyramid 20% Trial 40% Liking 90% Awareness 5% Use 70% Knowledge/Comprehension 25% Preference
  • 12. DAGMAR APPROCH O DAGMAR Approach is the task of measuring ad effectiveness as well as the objectives or goals of advertising. O In 1961, Russell H. Colley wrote a book under the sponsorship of the association of National Advertisers called Defining advertising goals for measured advertising result. The book has become know as the DAGMAR approach. O Colley distinguished 52 advertising goals that might be used with respect to a single advertisement.
  • 14. Awareness: Making the consumer aware of the existence of the brand or company. Comprehension: Developing an understanding of what the product is and what it will do for the consumer. Conviction: Developing a mental disposition in the consumer to buy the product. Action: Getting the consumer to purchase the product.
  • 15. CHARACTERiSTiCS OF OBJECTiVES The second importance concept of DAGMAR approach is that the advertising goal should be specific. It should be consists of: Concrete, measurable tasks Benchmark measures Well-defined audience Specified time period
  • 16. Measurement procedure: To indicate exactly what appeal or image is to be communicated and to specify the measurement procedure.  Objective should be a precise statement of what message the advertiser wants to communicate to the target audience.
  • 17. Target Audience : In DAGMAR approach is that the target audience be well defined.
  • 18. Written GoalsFinally, goals should be committed to paper. It becomes easy to determine whether the goal contains the crucial aspects of the DAGMAR approach Objectives is the specification of the time period during which the objective is to be accomplished, e.g. 6months. Specified time period
  • 19. The objectives should also specify how much change or movement is being sought such as increase in awareness levels, creation of favorable attitudes or number of consumers intending to purchase the brand, etc. BENCHMARK:
  • 20. Criticisms of DAGMAR • DAGMAR has contributed to the advertising planning process, it has not been totally accepted by everyone in the advertising field. • A number of problems have led to questions regarding its value as a planning tool. 1. Problems with the response hierarchy – Its reliance on the hierarchy of effects model. The fact that consumers do not always go through this sequence of communications effects before making a purchase has been recognized.
  • 21. Continue… 2. Practicality and costs • Money must be spent on research to establish quantitative benchmarks and measure changes in the response hierarchy. 3. Inhibition / Lack of creativity • Many person think the DAGMAR approach is too concerned with quantitative assessment of campaign’s impact on awareness, brand name recall.
  • 22. Pros and Cons of DAGMAR Cons Inhibition of creativity Relies heavily on the response hierarchy May not increase sales Practicality and cost Pros Focus on communications objectives Measurement of stages Better understanding of goals and objectives Less subjective
  • 23.
  • 24. • Advertising budget is a financial document that shows the total amount to be spent on advertising and lists the way this amount is to be allocated. • It is a translation of an advertising plan into monetary units. • It helps in meeting advertising objectives of an org. • It is prepared for a specific future period of time. • It is prepared by the advertising manager in consultation with the marketing manager and approved by the top management. • It shows the plan of allocation of available funds to various advertising activities.
  • 25.
  • 26. • Setting advertising objectives • Determining the task to be performed to achieve the objectives. • Preparing advertising budget. • Approval of the top management. • Allocation of advertising budget • Monitor and control ADVERTISING BUDGETING PROCESS
  • 27. Establishing & Allocating the Promotional Budget Sponsorship Public Relations Sales Promotions Internet Group Sales Direct Marketing
  • 28. Establishing a Budget • Size of a firm's advertising and promotions budget can vary from a few thousand dollars to more than a billion. • One of the most critical decisions facing the marketing manager is how much to spend on the promotional effort. • Many managers fail to realize the value of advertising and promotion.
  • 30. Continue.. • Advertising/promotional expenditures increase, sales and gross margins also increase to a point, but then they level off. • Profits are shown to be a result of the gross margin minus advertising expenditures.
  • 31. Purchase frequency Factors Influencing Advertising Budgets Product life cycle Product stability Differentiation Product price Competition
  • 33. Top-Down Budgeting approaches/methods Top down budgeting methods Affordable Method Competitive Parity Percentage of Sales Return on Investment
  • 34. Top-Down Budgeting Methods 1. Affordable Method • Firm determine amount to be spent in various areas such as production and operations. Then it allocates what’s left to advertising and promotion. 2. Competitive Parity • Managers establish budget amounts by matching the competition’s percentage of sales expenditures. 3. Return on Investment • Advertising and promotions are considered investment like plant and equipment. ROI looks good on paper, reality is that it is rarely possible to assess the returns provided by promotional effort.
  • 35. 4. Percentage of Sales Perhaps the most commonly used method for budget setting (particularly in large firms) is the percentage-of-sales method, in which the advertising and promotions budget is based on sales of the product. Management determines the amount by either: (1) taking a percentage of the sales (2) assigning a fixed amount of the unit product cost to promotion and multiplying this amount by the number of units sold.
  • 36. Object and Task Method : Isolate objectives Reevaluate objectives Determine tasks required Estimate required expenditures Monitor Bottom up Budgeting Methods • Most logical way of setting advertising budget. • It focus on the advertising task that is to be achieved. • Advertising objectives are fixed after intensive market research.