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1
    S
JEFF DE BRUGES
                   New Product: Sugar-free chocolates




Barbier Hugo
Bitterol Julien
Dupont Guillaume
                          MARKETING PLAN
                                   2
                                                        S
SaukkoSinni
The Company

S Date of creation: 1986

S President: Philippe Jambon

S Producer and seller of chocolate

S French company

S Number of shops: 284 shops in France and 34 abroad

S Franchisee business


                               3
Macroenvironmentalanalysis and
       Market analysis

              S Macro environmental analysis

S The economical and social parts are significant in this
  business environment. The more people have money to
  spend, the more they can spend for expensive brands.
  Consumers are ready to spend on quality for its image and
  the value it gives
                      S Market analysis

S Bargaining power of customers: Customers are really
  important to develop our market and they have a big power
  of bargaining because of the number of competitors in our
  market.
                               4
Competitors and Positionning


                           S Competitors

S Indirect: French chocolatiers and companies that target the upper
   class and people who want to buy chocolate for Christmas,
   Easter....
S Direct: Belgian chocolatiers and chainsthatsellchocolatebetween
   35 and 45 euros per kilo.
S Future: Small producer who can develop and gro.

                   S Positioning (Attachements)


                                 5
Marketing Offer
                  ( Product)
                          S The product: Chocolates

S Brand: Jeff De Bruges

S Quality of service: Very good quality.

S Physical characteristics: The chocolates can have different form.

                             S Pricing

S Rebate: For faithful consumers

S Method of payment: cash, credit card and cheque.

S Price of the product: Basic and Better product.
                                   6
Marketing Promotion / Service
marketing elements/ Swotanalysis
                     S Marketing Promotion

S Choice of the distribution channel: Direct channels

S Marketing communication: Large campaign
                     S Service marketing elements

S People: No service after sale.

S Location and accessibility: Stores and the headquarters

                          S Swot analysis

S Jeff de Bruge is a company which has a very good image and
   some opportunities with the new emerging market. However his
   market depend of the international calendar and there is the
                                  7
   emerging of discounter on the market.
Market Segmentation
Product : High quality, Elegant Packaging
S   Consequences:Wide range of customers targeted18-80            years old
    S   Medium incomes customers & High incomes customers

    S   Shops in the street next to the biggest chocolate makers (Customers ++)

    S   Malls (Shopping Arcade) + Mass-Market retailing for a few number of products.

    S   Wide range of products to maximize its offer (Price range : between 2 and 44€)

           Concerning AIO (Activity, Interest, Opinions)

    S   Consumers who often go out, go to restaurant, who like food (& chocolate)

    S   Consumers with refined tastes concerning cooking.

    S   Consumers who give (& receive) gifts like chocolate or flowers when they’re invited.



                                                   8
Achievable Marketing Objectives –
           Nextyear
Marketing strategy

S   Product development strategy
    S   Next year Jeff de Bruges will developed a new product of sugar-free chocolate mainly for
        its existing customers
    S   Healthy lifestyle as a global trend supports this product idea

Desired market segmentation

S   Next year Jeff de Bruges will target mainly the same customer segment, but also try to attract
    new customers

S   The customers who are aware of healthy products and people who do not eat chocolate
    because of sugar.

Desired marketing-mix

S   Next year Jeff de Bruges will emphasize to promoting the new product by campaigns and
    advertisements                              9
Achievable Marketing Objectives –
           Nextyear

Marketing objectives as a result of the SWOT

S   The good reputation of the company gives good changes for launching a new product

S   Be aware of the global trends, competitors and market changes

S   Keep the good quality of services and products

Position (perceptual gaps)

S   Next year Jeff de Bruges will highlight the different healthy product they have to offer
    which gives a new positive aspect for the whole business image.

S   Combine tasty, quality and healthiness

Yearly sales forecast

S   Next year the company’s revenue is expected to grow about 5 %
                                              10
*JDB = Jeff De Bruges
   ACTION PLAN & MARKETING
            BUDGET

    S   Partnerships:
        S   http://ycchocolate.com/
        S   http://www.chocoholicsheaven.com/
        S   http://www.kot.fr

    Why? They =>Competency in sugar free chocolate // Us =>Well-knownChocolate
      brand in the world

    JC Decaux for ourUrban Promotion

    S   Currently: JDB has positive activities,

    sobetter to continue thisway,

    in addition withthis new market

    diversification.                          11
OFFER & PROMOTION MIX

S New product: offering a new range of sugar-free-chocolate.
      New consumer’s possibily: Choose between 2 categories
      Basic Chocolate & Sugar Free Chocolate

S Same price range between the 2 categories, to correspond to the
   customer’s demand.
S Distribution: JDB’s stores + JDB Website

S Promotion: in the Jeff catalogue+ Billboard (JC Decaux)

S Process: JDB Club, the consumer can join the private club (loyalty for
   customer)
S Physical Support: new organisation in the stores, and creation of a new
   section in the website.
                                        12
GANTT & BUDGET


S To promote our new range of products (Same strategy as
  Mauboussin) => Use famous events to make customer
  purchasing chocolate.
  S Distribution of flyers for Christmas, New Year, Valentine’s
     Day, Easter.


S Budget forecasted : € 100 000



                                13
Control Procedures&Criteria of
           Success

S Control Bodies
  S Marketing and Sales manager have to meet at the first Monday
     of each month to discuss about the market plan.

S Control Tools
  S We rely on the following control tools: client satisfaction
     survey, positioning survey, financial report, focus group.

S Control by Milestones
  S For us the five more important date are: the international day
     of diabetic (14th November), international day of woman(8th
     march), international day of health (7th April), and some other
     day like Christmas, Easter, Saint-Valentine .
                                  14
ATTACHEMENTS



     15
               S
Attachements
                               2,4

                          Bargaining
                           power of                             Weight out of 1.0
                          customers
                                                                Grade from 1 to 10
                         0,4          6                         Result out of 10

                                            7
      Bargaining   1                              Barriers of   2,1
                             Level of
0,2    power of           competitiveness         entry and
       suppliers                            0,3      exit
                   0,2

                         6            0,1


                             substitutes


                                16
                                0,6
Macroenvironmentalanalysis:
                PESTO analysis

Politial        • France is a safe social democracy
                • Belgium is a monarchy which is in trouble with the
                independance of the French and Dutch parts

Economical      • Economical situation: Europe is a stable market, but the
                economical crisis had a strong impact on the purchase power
                • French and Belgium market are linked with seasonal consumer
                activity
Social          • Value and respect of luxury and chocolate
                • Annual holidays and consumption of chocolate

Technological • Internet as a selling channel

Others          • Environment
                • Laws
                                        17
Swot Analysis

Strength:                                      Weaknesses:
+ USP 1: The voice of the Brand  “Jeff De     -Depend of the international calendar
Bruges” = good chocolate
+ USP 2: Good price compare to the very
good quality
+ USP 3: Very good quality of service
+ Good accessibility to the store
+ Different types of chocolates
Opportunities : Depend on the business         Threats:Depend on the business
+ Emerging market (India,China)                - Chocolate bars (lindt,
+ New product                                  - Similitude with chocolate candies
                                               - Emerging of discounter
                                               - Supermarket distribution


Not depend on the business                      Not depend on the business
+Low competition in Europe                      - Anti-obesity
                                             18
+Everybody like chocolate                       - Similitude with chocolate candies
Positioning
                              Channel of selling               Jeff de
                Specialized
                                                               Bruges
                market                              Private
                                                   chocolati
                                                      ers
                                                               Leoni
                                                                das


Low cost                                      Lind              Luxury
                                                t
                                                          Quality of chocolate
                  Nestlé

            Ferrero
   Super-
   market
   brands       supermarket
                              19
ATTACHMENTS : GANTT
      Marketing Project Management
WHAT ?        WHEN ?           WHO ?         HOW MUCH   COMMENTS
                                             ?
SALES PROMO   1stDecember –>   MARKETING                Increase the sales
              31st December    DEPARTMENT               at the
                                                        crucialmoment of
                                                        Christmas.
PUBLIC        Please see the   PUBLIC                   EVENTS :
RELATION      Events : 25th    RELATION                 Christmas, New
                               AGENCY                   Year, Valentine
              December, 1st
                                                        Day & Easter.
              January, 14th
              February
ADVERTISING   January >        ADVERTISING              Billboard in bus
              February         DEPARTMENT               station. JC
                                                        Decaux
                                                        (billboard:
                                                        attachment
                                                        promotion)
                                    20
ATTACHMENTS : BUDGET
             SOURCES                                EXPENSES

10 % = €10 000 =>Partnerships           Sales promo => 20 % = €20 000

                                        Public Relation => 27 % = €27 000
90 % = €90 000 => Auto Financing
                                        Advertising => 50 % = €50 000

                                        MentalyResearch => 3 % = €3 000

                                        Non allocates Fonds => 10 %=€10 000




               100 %                                   100 %
              100 000 €                               100 000 €
                                   21
ATTACHMENTS :
 PROMOTION




      22
Free marketing plan sample of a chocolate retail and manufacturer, Jeff de Bruges, by www.marketingPlanNOW.com

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Free marketing plan sample of a chocolate retail and manufacturer, Jeff de Bruges, by www.marketingPlanNOW.com

  • 1. 1 S
  • 2. JEFF DE BRUGES New Product: Sugar-free chocolates Barbier Hugo Bitterol Julien Dupont Guillaume MARKETING PLAN 2 S SaukkoSinni
  • 3. The Company S Date of creation: 1986 S President: Philippe Jambon S Producer and seller of chocolate S French company S Number of shops: 284 shops in France and 34 abroad S Franchisee business 3
  • 4. Macroenvironmentalanalysis and Market analysis S Macro environmental analysis S The economical and social parts are significant in this business environment. The more people have money to spend, the more they can spend for expensive brands. Consumers are ready to spend on quality for its image and the value it gives S Market analysis S Bargaining power of customers: Customers are really important to develop our market and they have a big power of bargaining because of the number of competitors in our market. 4
  • 5. Competitors and Positionning S Competitors S Indirect: French chocolatiers and companies that target the upper class and people who want to buy chocolate for Christmas, Easter.... S Direct: Belgian chocolatiers and chainsthatsellchocolatebetween 35 and 45 euros per kilo. S Future: Small producer who can develop and gro. S Positioning (Attachements) 5
  • 6. Marketing Offer ( Product) S The product: Chocolates S Brand: Jeff De Bruges S Quality of service: Very good quality. S Physical characteristics: The chocolates can have different form. S Pricing S Rebate: For faithful consumers S Method of payment: cash, credit card and cheque. S Price of the product: Basic and Better product. 6
  • 7. Marketing Promotion / Service marketing elements/ Swotanalysis S Marketing Promotion S Choice of the distribution channel: Direct channels S Marketing communication: Large campaign S Service marketing elements S People: No service after sale. S Location and accessibility: Stores and the headquarters S Swot analysis S Jeff de Bruge is a company which has a very good image and some opportunities with the new emerging market. However his market depend of the international calendar and there is the 7 emerging of discounter on the market.
  • 8. Market Segmentation Product : High quality, Elegant Packaging S Consequences:Wide range of customers targeted18-80 years old S Medium incomes customers & High incomes customers S Shops in the street next to the biggest chocolate makers (Customers ++) S Malls (Shopping Arcade) + Mass-Market retailing for a few number of products. S Wide range of products to maximize its offer (Price range : between 2 and 44€) Concerning AIO (Activity, Interest, Opinions) S Consumers who often go out, go to restaurant, who like food (& chocolate) S Consumers with refined tastes concerning cooking. S Consumers who give (& receive) gifts like chocolate or flowers when they’re invited. 8
  • 9. Achievable Marketing Objectives – Nextyear Marketing strategy S Product development strategy S Next year Jeff de Bruges will developed a new product of sugar-free chocolate mainly for its existing customers S Healthy lifestyle as a global trend supports this product idea Desired market segmentation S Next year Jeff de Bruges will target mainly the same customer segment, but also try to attract new customers S The customers who are aware of healthy products and people who do not eat chocolate because of sugar. Desired marketing-mix S Next year Jeff de Bruges will emphasize to promoting the new product by campaigns and advertisements 9
  • 10. Achievable Marketing Objectives – Nextyear Marketing objectives as a result of the SWOT S The good reputation of the company gives good changes for launching a new product S Be aware of the global trends, competitors and market changes S Keep the good quality of services and products Position (perceptual gaps) S Next year Jeff de Bruges will highlight the different healthy product they have to offer which gives a new positive aspect for the whole business image. S Combine tasty, quality and healthiness Yearly sales forecast S Next year the company’s revenue is expected to grow about 5 % 10
  • 11. *JDB = Jeff De Bruges ACTION PLAN & MARKETING BUDGET S Partnerships: S http://ycchocolate.com/ S http://www.chocoholicsheaven.com/ S http://www.kot.fr Why? They =>Competency in sugar free chocolate // Us =>Well-knownChocolate brand in the world JC Decaux for ourUrban Promotion S Currently: JDB has positive activities, sobetter to continue thisway, in addition withthis new market diversification. 11
  • 12. OFFER & PROMOTION MIX S New product: offering a new range of sugar-free-chocolate. New consumer’s possibily: Choose between 2 categories Basic Chocolate & Sugar Free Chocolate S Same price range between the 2 categories, to correspond to the customer’s demand. S Distribution: JDB’s stores + JDB Website S Promotion: in the Jeff catalogue+ Billboard (JC Decaux) S Process: JDB Club, the consumer can join the private club (loyalty for customer) S Physical Support: new organisation in the stores, and creation of a new section in the website. 12
  • 13. GANTT & BUDGET S To promote our new range of products (Same strategy as Mauboussin) => Use famous events to make customer purchasing chocolate. S Distribution of flyers for Christmas, New Year, Valentine’s Day, Easter. S Budget forecasted : € 100 000 13
  • 14. Control Procedures&Criteria of Success S Control Bodies S Marketing and Sales manager have to meet at the first Monday of each month to discuss about the market plan. S Control Tools S We rely on the following control tools: client satisfaction survey, positioning survey, financial report, focus group. S Control by Milestones S For us the five more important date are: the international day of diabetic (14th November), international day of woman(8th march), international day of health (7th April), and some other day like Christmas, Easter, Saint-Valentine . 14
  • 15. ATTACHEMENTS 15 S
  • 16. Attachements 2,4 Bargaining power of Weight out of 1.0 customers Grade from 1 to 10 0,4 6 Result out of 10 7 Bargaining 1 Barriers of 2,1 Level of 0,2 power of competitiveness entry and suppliers 0,3 exit 0,2 6 0,1 substitutes 16 0,6
  • 17. Macroenvironmentalanalysis: PESTO analysis Politial • France is a safe social democracy • Belgium is a monarchy which is in trouble with the independance of the French and Dutch parts Economical • Economical situation: Europe is a stable market, but the economical crisis had a strong impact on the purchase power • French and Belgium market are linked with seasonal consumer activity Social • Value and respect of luxury and chocolate • Annual holidays and consumption of chocolate Technological • Internet as a selling channel Others • Environment • Laws 17
  • 18. Swot Analysis Strength: Weaknesses: + USP 1: The voice of the Brand  “Jeff De -Depend of the international calendar Bruges” = good chocolate + USP 2: Good price compare to the very good quality + USP 3: Very good quality of service + Good accessibility to the store + Different types of chocolates Opportunities : Depend on the business Threats:Depend on the business + Emerging market (India,China) - Chocolate bars (lindt, + New product - Similitude with chocolate candies - Emerging of discounter - Supermarket distribution Not depend on the business Not depend on the business +Low competition in Europe - Anti-obesity 18 +Everybody like chocolate - Similitude with chocolate candies
  • 19. Positioning Channel of selling Jeff de Specialized Bruges market Private chocolati ers Leoni das Low cost Lind Luxury t Quality of chocolate Nestlé Ferrero Super- market brands supermarket 19
  • 20. ATTACHMENTS : GANTT Marketing Project Management WHAT ? WHEN ? WHO ? HOW MUCH COMMENTS ? SALES PROMO 1stDecember –> MARKETING Increase the sales 31st December DEPARTMENT at the crucialmoment of Christmas. PUBLIC Please see the PUBLIC EVENTS : RELATION Events : 25th RELATION Christmas, New AGENCY Year, Valentine December, 1st Day & Easter. January, 14th February ADVERTISING January > ADVERTISING Billboard in bus February DEPARTMENT station. JC Decaux (billboard: attachment promotion) 20
  • 21. ATTACHMENTS : BUDGET SOURCES EXPENSES 10 % = €10 000 =>Partnerships Sales promo => 20 % = €20 000 Public Relation => 27 % = €27 000 90 % = €90 000 => Auto Financing Advertising => 50 % = €50 000 MentalyResearch => 3 % = €3 000 Non allocates Fonds => 10 %=€10 000 100 % 100 % 100 000 € 100 000 € 21