Himachal Pradesh Common Service Centers Scheme

Common Service Centres (CSCs) Scheme in Himachal Pradesh TAKING GOVERNMENT TO CITIZENS DOORSTEPS

PRESENTATION OUTLINE ,[object Object],[object Object],[object Object]

CSCs - NATIONAL E-GOVERNANCE PLAN ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COMMON SERVICES CENTERS

COMMON SERVICES CENTERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],Low Income Lack of Info/ Knowledge/ Goods/ Services Lack of Income Generating Opportunities Lack of Skills Poverty THE CSC SCHEME: ELEVATING RURAL INDIA

THE SERVICE MODEL The power of the CSC would lie in its focus on content customization and multi-lingual delivery of End-to-End Services E-Government Services Market Linkages Education, Healthcare, Agricultural Extension, etc Entertainment Save Costs Quality of Life Social Development Create Income Opportunities Value-adds Save Costs Create Income Opportunities Data Collection, Rural BPOs etc

ENABLING TRANSFORMATION CSCs would be the platform for fundamental transformation of the ways in which development challenges would be met in rural India E-Government Agriculture Social Inclusion Tele-medicine Education Entertainment

THE CSC IMPACT Closer links between Government & Citizens Higher administrative efficiency & reduced red tape Cost-effective access to Government Services Structured system to manage issues of health, education, etc. Timely delivery of critical Information & Services Over 400,000 new employment opportunities in rural India CSC

Central Ministries and Departments State Government Agencies SCAs VLEs Rural Citizen State Governments SDAs DIT NLSA IT Services & Content Providers Private Service Providers ,[object Object],DIT FRAMEWORK

SPV DIT NLSA (IL&FS) HIMACHAL PRADESH STATE GOVERNMENT State Designated Agency (SITEG) SCA VLE IMPLEMENTATION FRAMEWORK : A SNAPSHOT

[object Object],[object Object],[object Object],[object Object],[object Object],ROLES: DIT, GOI

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ROLES: STATE GOVERNMENT

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],ROLES: NLSA (IL&FS)

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ROLES: SERVICE CENTRE AGENCY (SCA)

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ROLES: VILLAGE LEVEL ENTREPRENEUR (VLE)

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

NUMBER OF CSCs ,[object Object],[object Object],[object Object]

CSC DIVISIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CSC SPECIFICATIONS ,[object Object],Connectivity ,[object Object],[object Object],CSC ownership and Management ,[object Object],[object Object],Integration of existing kiosks Criterion Rural CSCs

NATURE OF SERVICES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

NATURE OF SERVICES CONTINUED ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PRICING AND CHARGES FOR E-GOVERNANCE SERVICES As per existing arrangements Indicative: BSNL: Rs 5 Electricity Bill payments: 1% of the bill amount subject to maximum of Rs 2.50 for domestic and Rs 2.50 for commercial 0 0 As per existing arrangements : BSNL: Rs 5 Electricity Bill payments: 1% of the bill amount subject to maximum of Rs 2.50 for domestic and Rs 2.50 for commercial 0 Government Utility collection 0 0 Rs 3 GoHP ’s share NA 0 Rs 2 Rs 2 Forms ( per page) NA 0 Rs 3 Rs 3 Web Page ( per page) NA Sugam Service Charges+ Postal Charges for home delivery, as applicable Rs 9 Sugam Service Charges+ Rs 12+ Postal Charges for home delivery as applicable E-Government services to be executed through Sugam centers Utility provider to pay Sugam charges SCA/ VLE’s share Charge to citizen Type of transaction

REVENUE MODEL: e-GOVERNANCE SERVICES ,[object Object],[object Object],[object Object]

B2C SERVICE CHARGES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

REVENUE SUPPORT AND OFFSET ,[object Object],[object Object],[object Object]

BRANDING OF CSCs ,[object Object],[object Object]

EXCLUSIVITY TO E-GOVERNANCE SERVICES ,[object Object],[object Object]

Himachal Pradesh Common Service Centers Scheme

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Himachal Pradesh Common Service Centers Scheme