Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
If you cannot change attitude, then change behavior ?
1. Attitudes P sychology defines it as, ‘ a mental position with regard to a fact or state’ Attitudes reflect a tendency to classify objects and events and to react to them with some consistency. It could be negative, neutral or positive attitude Attitudes are not directly observable but rather are inferred from the responses ( reactions) a person makes. Thus, investigators depend heavily on behavioral indicators of attitudes—what people say, how they respond to questionnaires, or physiological signs