Click & Collect: “Bridge the gap between your eCommerce and physical shops” Nowadays, the biggest burdens in Ecommerce are high delivery costs and home deliveries. Lockers installed near your home for delivery purposes offer a solution that rubs out these two issues. Our system bridges the gap between your ecommerce and your physical shop. The Click & Collect solution will boost the purchases on your online shop and increase the sales in your physical shop. Integrate your ecommerce with our API and simply add a locker wall in any of your point of sale.

1. P O W E R E D B Y
CLICK&COLLECT2.0
BY
SELF-COLLECTION : THE EFFICIENT WAY IN RETRIEVING ORDERS
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2. CLICK
&COLLECT
ONLINE
PURCHASE
HOME
DELIVERY
CLICK &COLLECT :EMERGING TREND
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3. P O W E R E D B Y
New trends of consumption have challenged the Distribution sector.
Solutions such as the drive in and the click & collect have come out, with their own particularities.
An experience has been progressively built, a specific knowledge was born.
Since 2012, Facilitylockers has been developing an expertise that focuses on the issues of online shopping pick up.
We are convinced that a locker based delivery solution do facilitate the management of pick up and improve its costs.
THIS IS THE REASON WHY FACILITYLOCKERS HAS LAUNCHED CLICK AND COLLECT 2.0.
FACILITYLOCKERS
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4. STOCK
LOCKERS WALL
NOT NEEDED
ANYMORE
TWOPOSSIBLEOFFLINEPICKUPS
FORTHEONLINEPURCHASES
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5. P O W E R E D B Y
KPI’S
AT RETAIL SIDE
AT CUSTOMER SIDE
ROI AND EFFICIENCY
• Distance from general stock to pick up point – how many round trips?
• Preparation of package by stock manager
• Transfer of package to pick up point, temporary storage
• Encoding time of customer ticket, spotting of package, delivery to customer
• Tracking of order
• How many steps do precede the pick up of the package after it has arrived in the shop. Are there queues?
• How many persons are involved in the preparation of its pickup and its delivery?
• Is the order ready and can it be reached easily in the temporary stock?
• Has staff attendant taken as less time possible to prepare the package?
• Has the customer been waiting as less time as possible and in a comfortable way? Is he satisfied?
• Has the customer received a incentive to do some extra shopping?
Efficiency of time management, of the impact on customer satisfaction and of the return on investment.
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6. CLICK AND COLLECT 2.0
Thecustomertakescareof50%ofthework
• Extra-management is suppressed
• Encoding in the terminal is very easy
• Diminution of task management
LOWER EXPENSES, OPTIMIZATION
OF ORGANIZATION
Advantages of automation
• Nothing to sign, nothing to fill in
• Direct transfer of digitized information
• Centralization and synchronization of data
AUTOMATION AND STAND ALONE
Increase of customer experience
• He is independent
• He avoids a queues
• He has not been waiting
• He sees visual advertising, dynamic display
CUSTOMER IS RECEPTIVE,
PROFITABLE SITUATION
OUR ADDED VALUE
INSTORECLICK MOBILE
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7. P O W E R E D B Y
TECHNICAL COMPONENTS
OUR STANDARD ADAPTABILITY
ata
A human-machine interface where the
user logs in and retrieves his order
Do you want the user to pay from home,
at the terminal or you let him choose?
Indoor or outdoor installation?
Back office for the manager
and the delivery man
Do you want it to happen
in a different way?
Integrated email notification Do you need to communicate via SMS?
Integration of order data by API
of via the upload of a CSV file
Do you prefer it to happen in another way?
Locker management system for pickup
and drop off
Do you need a return module?
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8. THEY TRUST US ALREADY
CONTACT US
+32 2 318 46 58
+32 484 079 069
info@facilitylockers.com
raphael@facilitylockers.com
www.facilitylockers.com
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