This document provides an overview of training for staff at the University Center (UC) at Webster University. The training has four main goals: developing a cohesive team, fostering professional identities, developing leadership skills, and increasing self-awareness. It introduces key UC staff and their roles. It outlines that the UC is part of the Division of Student Affairs and supports the division's mission. The UC's mission is to enhance campus life through facilities, services, and activities. It strives to serve as the community center of the campus as outlined by the Association of College Unions International. The training emphasizes that UC staff play an important role in student development and the university community.

1. WEBSTER UNIVERSITY
CENTER
All-Staff Training
Introduction to the UC

2. Purpose of Training
 Each module in this online training and every
session of in-person training will be focused
around one or more of the UC’s four training
goals. Please keep these goals in mind as you
go throughout training. They are designed for
your personal and professional development.

3. Training Goals - 1
Team Construct
 Create and maintain a team-oriented staff environment where all
members feel a connection to one another and the group as a
whole.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

4. Training Goals - 2
Professional Identity
Development
 Foster an environment for the professional identity development of
each individual staff member creating a standard of accountability,
responsibility, empowerment, and respect.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

5. Training Goals - 3
Leadership Identity
Development
 Develop and empower each staff member toward an
individualized leadership model specific to their skills and
personality.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

6. Training Goals - 4
Self-Awareness
 Provide opportunities for staff members to reflect on themselves,
understand their impact, come to terms with their personality traits,
and encourage their identity development.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

7. Getting to Know the UC Staff
 The UC requires the hard work of many
individuals to run effectively. Get to know some
of those key people and their primary
responsibilities on the following slides.

8. Who’s Who
Katie Knetzer
Director
Supervises all units within the
University Center; directly supervises
the Information Center; co-advises the
Dining Advisory Board and liaisons with
all the departments that utilize and
interact with the UC; overall facility and
budget management
Brett Olson
Coordinator of Fitness
Center & Aquatics
Supervises the pool lifeguards and fitness
center attendants; maintains the pool and
fitness center facilities; serves as an adjunct
faculty member teaching lifeguarding and
other water-related classes
Brett Jungles
Coordinator of Athletic
Facilities
In addition to serving as the Assistant Baseball
Coach, Brett oversees gym scheduling;
coordinates scheduling of athletic team practices
and games in addition to non-athletic use of the
gym; helps to maintain the athletics facilities
within the UC

9. Who’s Who
Briana Tomlinson
Fitness Center Student
Supervisor
Assists Brett with the UC Lower Level
day-to-day building operations and
assumes responsibility for supervision of
the Fitness Center Attendants
Jonah Munzer
Membership Coordinator
Manages the processing of all membership forms
and materials for the University Center and
communicates with patrons regarding their
memberships

10. Who’s Who
Colleen Coday
Pool Student Supervisor
Assists Brett with the Swimming Pool day-to-
day operations and assumes responsibility for
supervision of the Lifeguards
Emma Hurst
Swimming Lessons Student
Supervisor
Assists Brett with the all day-to-day
operations of the Swimming Lesson Program
and assumes responsibility for supervision of
the Swim Lesson Instructors

11. Who’s Who
Abbie Stolzer
Information Center Student
Supervisor
Assists Katie with building operations and
assumes responsibility for supervision of
the UC Student Building Managers
(SBMs), as well as the evening and
weekend operation of the University
Center; responsibilities include supervision
and scheduling of SBMs, coordination of
training programs, event support, and
general building reservations
Niki Harris
Information Coordinator
Manages the processing of all information
forms and materials for the University
Center.
Madison Watts
Reservations Coordinator
Assists the Director of the University Center
with the management of building
reservations and rentals. This includes
approving requests, reviewing set-up needs,
communicating with patrons and staff, and
marketing the availability of rentals.

12. Organizational Chart
Katie Knetzer
John Buck, Dean of
Students
Brett Olson
Lifeguards
Student Bldg. Mgrs.Brett Jungles
Fitness Center
Attendants

13. Beyond the UC
 The University Center is part of the Division of
Student Affairs at Webster University. We are
guided in our work in the UC by the mission of
Student Affairs. It’s important to keep yourself
informed about Student Affairs as a whole, in
addition to the UC.

14. Student Affairs Mission
 Student Affairs challenges and empowers
students to be global citizens who act
ethically, think critically, and assume
responsibility as leaders.

15. Division of Student Affairs
These departments make up the division of Student Affairs:
 University Center
 Office of Student Engagement
 Campus Dining
 Counseling and Life Development
 Health Services
 Housing and Residential Life
 First Year Experience & Undergraduate Persistence
 Multicultural Center and International Student Affairs
 Dean of Students Office
 Career Planning and Development Center

16. Focus of the University Center
 The University Center has its own vision and
mission. As employees of the UC, it’s
important for you to know our vision and
mission and consider how they guide your
day-to-day work.

17. University Center Vision
Engaging Students
Enhancing Campus
Enriching Community

18. University Center Mission
 The University Center provides facilities,
services and activities that enhance the social,
educational and recreational involvement of
the campus community.

19. Responsibilities of the UC
 Facility Management
 Information Center
 Fitness Center
 Swimming Pool
 Dining Advisory Board
 University Center Board

20. Purpose of the UC
 On the next slide, read over the “Role of the
College Union” statement from ACUI
(Association of College Unions International).
The UC strives to serve this role for Webster’s
campus through our programs, services, and
facilities.

21. Role of the College Union
The union is the community center of the college, serving students, faculty,
staff, alumni, and guests. By whatever form or name, a college union is an
organization offering a variety of programs, activities, services, and facilities
that, when taken together, represent a well-considered plan for the community
life of the college.
The union is an integral part of the educational mission of the college.
 As the center of the college community life, the union complements the
academic experience through an extensive variety of cultural, educational,
social, and recreational programs. These programs provide the opportunity
to balance course work and free time as cooperative factors in education.
 The union is a student-centered organization that values participatory
decision-making. Through volunteerism, its boards, committees, and
student employment, the union offers first-hand experience in citizenship
and educates students in leadership, social responsibility, and values.
 In all its processes, the union encourages self-directed activity, giving
maximum opportunity for self-realization and for growth in individual social
competency and group effectiveness.
Adopted by the Association's general membership in 1996, this statement is based on the Role of the College Union
statement, 1956.

22. Role of the College Union
continued
The union's goal is the development of persons as well
as intellects.
Traditionally considered the "hearthstone" or "living room"
of the campus, today's union is the gathering place of the
college. The union provides services and conveniences
that members of the college community need in their
daily lives and creates an environment for getting to know
and understand others through formal and informal
associations.
The union serves as a unifying force that honors each
individual and values diversity. The union fosters a sense
of community that cultivates enduring loyalty to the
college.
Adopted by the Association's general membership in 1996, this statement is based on the
Role of the College Union statement, 1956.

23. What’s it to me?
 The previous slides were meant to help you
see the bigger picture of which you are a part
by working in the UC. This is more than just a
job. You serve a critical role for the UC, for
Student Affairs, and for the entire University.
Your experience in this position should enable
you to grow as an individual and professional,
and your work will put you in a critical position
to guide and encourage other students and
patrons to their fullest potential as well. In
short, you’re kind of a big deal.

24. Areas of the UC
 Now that we’ve covered the big picture
items, let’s get down to specifics. What
follows in the Canvas classroom are
explanations of each area of the UC so
that you are well-versed on all aspects of
the building.