Education Professional Development Workshop

1. ETIQUETTE IN THE DIGITAL
WORLD
ELEMENT 5 OF DIGITAL CITIZENSHIP
Presented by Melissa Gast-

2. WHAT IS DIGITAL
CITIZENSHIP?
Digital Citizenship is a concept
focused around educating and
informing parents, students, teachers,
and technology leaders about the
appropriate uses of technology.
By understanding digital citizenship,
we can achieve our goal in “preparing
our students to become 21st century
citizens” (Ribble, 2007).

3. THE NINE ELEMENTS OF DIGITAL
CITIZENSHIP:
1. Digital Access – full electronic participation in society
2. Digital Commerce – the electronic buying and selling of goods
3. Digital Communication – the electronic exchange of information
4. Digital Literacy – the process of teaching and learning about technology and the
use of technology
5. Digital Etiquette – the electronic standards of conduct or procedure
6. Digital Law – The electronic responsibility for actions and deed
7. Digital Rights and Responsibilities – those requirements and freedoms extended to
everyone in a digital world
8. Digital Health and Wellness – Physical and psychological well being in a digital
technology world
9. Digital Security – the electronic precautions to guarantee safety

4. “
”
THE STANDARDS OF CONDUCT
EXPECTED BY OTHER DIGITAL
TECHNOLOGY USERS
Ribble & Bailey, 2007
Digital Etiquette “Netiquette”

5. DIGITAL TECHNOLOGY USERS MUST BE AWARE
WHEN USING TECHNOLOGY AND UNDERSTAND
HOW TECHNOLOGY USE CAN AFFECT OTHERS
• When communicating online or
via any mobile device, a
person’s tone is difficult to
determine; this can cause
problems for the reader of the
message.
• Sarcasm and jokes are not
easily identifiable.
• Cyberbullying and hurtful
language can create negative

6. USING ACRONYMS
• An acronym is an abbreviation formed from the initial
components of a phrase or a word. Example: LOL (Laugh Out
Loud)
• The Problem: Not everyone understands these or are aware of
their meaning.
• Acronyms can be confusing and/or annoying to the recipients;
practice your best judgment when using these to communicate
digitally.

7. USING EMOTICONS
• Emotion Icons, better known as Emoticons, are a pictorial
representation of a facial expression, or feelings and tone that
are communicated digitally.
• The Problem: Not everyone understands these or are aware of
their meaning.
• Emoticons can be confusing and/or annoying to the recipients;
practice your best judgment when using these to communicate
digitally.

8. CYBER-BULLYING
• Cyberbullying is bullying that takes
place using electronic technology
(U.S. Department of Health &
Human Services, 2015).
Examples:
• Mean text message or email
• Rumors sent via email or posted on
social networking sites
• Embarrassing pictures, videos,
websites or fake profiles

9. MORE EXAMPLES OF POOR DIGITAL
ETIQUETTE
• Sharing inappropriate images
or content
• Spamming, unsolicited email
messages
• Flaming, hostile insulting
online interaction
• Impersonating others
• Harassing, abusive,
defamatory, or threatening
transmission of information

10. DO YOU PRACTICE
PROPER DIGITAL
ETIQUETTE?
• Treat others with respect at all
times.
• Practice manners and common
sense when using all forms of digital
communication.
• If you don’t agree with someone’s
idea, simply don’t leave a comment.
• Don’t post photos of people without
their permission.
• Avoid writing in all capital letters, it
is the equivalent of shouting.
• Model appropriate digital etiquette
in your classroom and be a good
example for your students.
Helpful Tips for
communicating online,
texting or emailing.

11. SUMMARY
• Good Digital Etiquette is important
when communicating via
technology; it helps others feel safe
and to understand what you are
trying to say or express.
• Poor Digital Etiquette can be
confusing and cyberbullying can be
harmful to others.
• Model good digital etiquette in your
classrooms!

12. ACTIVITY:
Let’s share our experiences. Use the raise hand tool if you
would like to use the microphone to share, or feel free to type
your experiences in the chat box.
• Think about some instances when you’ve witnessed
inappropriate digital etiquette.
• Think about whether or not this affected you in any
way.
• How did it make you feel?

13. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
1. What is the most likely explanation for
what the “net” in the term “netiquette” stands
for?
a. Netting
b. Internet
c. Dragnet
d. Fishnet

14. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
2. In which situation would the rules of digital
etiquette apply?
a. Standing in line in a crowded computer
store
b. Picking the ringtone for your new cell
phone
c. Sending an email to your grandmother
d. Sending a birthday card to your cousin

15. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
3. You should use digital etiquette if you’re
writing on:
a. A chalkboard
b. A bulletin board
c. A whiteboard
d. A message board

16. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
4. Which of the following children is most
likely to practice good digital etiquette?
a. A boy who always says “please” and “thank
you”
b. A boy who never covers his mouth when
he coughs
c. A girl who always laughs when a classmate
gives a wrong answer
d. A girl who always says the first thing that
pops into her mind

17. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
5. Why might an anonymous internet poster
feel bold enough to say mean things in
response to a blog post?
a. She can make more friends if she says
mean things
b. She knows her friends will recognize her
and think better of her
c. She can say mean things and not worry
about retaliation
d. She can impress older, smarter people

18. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
6. How is flaming similar to heckling?
a. Both take place only on the internet
b. Both take place at sporting events
c. Both use hurtful or insulting words to
attack other people
d. Both are examples of positive
reinforcement

19. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
7. What’s the best way to text your mom to
tell her you’ll be an hour late for dinner?
a. b there in 60, cu l8r!
b. BE THERE IN AN HOUR. SEE YOU LATER!
c. I’ll be home in an hour. See you later!
d. im running late be there in an hour

20. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
8. Which of the following statements about
communicating via the Internet is correct?
a. It can be difficult to understand whether
someone is using humor
b. If you chat via instant messaging, your
conversation is private
c. It is best to use as many text abbreviations
as possible
d. It’s impossible to discover an Internet
user’s real-life identity

21. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
9. Which of these emotions is the most likely
to be triggered in a flame war?
a. Sickness
b. Boredom
c. Happiness
d. Anger

22. PRE-ASSESSMENT
Using the Polling tool, answer the following question
to the best of your ability:
10. What can you infer about the rule of asking
permission before posting something like a
photo of your friends online?
a. If you take a photograph, it is yours to do
with as you please
b. Information about your friends-including
photographs-is private
c. It’s illegal to post pictures online without
permission from people in the pictures
d. You should always avoid posting images on
the Internet

23. RESOURCES
Behrens, J. Digital Citizenship: Are You a Digital Citizen? Retrieved from
http://areyouadigitalcitizen.weebly.com/digital-etiquette.html
BrainPOP Digital Etiquette Quiz. Retrieved from
http://www.brainpop.com/technology/computersandinternet/digitaletiquette/qu
iz/
Ribble, M. (2011). Digital citizenship in schools. Washington, DC: ISTE.
U.S. Department of Health & Human Services. What is Cyberbullying. Retrieved
from www.stopbullying.gov/cyberbullying/what-is-it