The Best Experience Execu Net 081015
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Use the principles of experience design to improve your own chances at finding new and meanignful work.
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The Best Experience Execu Net 081015
- 1. The Best Customer Experience ExecuNet 20 November 2008 Making and Keeping the Right Promises © 2008 storyminers, inc. All rights reserved. The storyminers name, product/service names, and the conversation balloon are registered trademarks or service marks of storyminers, inc.
- 5. Made waiting an experience. Integrated shopping.
- 6. Nothing to buy. Triple facility use.
- 7. The factory is in the store. A supply chain miracle.
- 9. What’s the Right Way to Get There? Conceptually
- 10. Design From The Story Back
- 11. See From Their Perspective
- 12. Never Steal the Discovery Experience
- 13. Remember That Story And Experience Are Two Sides Of The Same Coin
- 14. Be Different and Better !
- 15. Checking In
- 16. How To Build The Best Experience For Job Seekers For Employers Tactically
- 17. Find Your Story
- 19. 1. Find The Sweet Spot Focus here
- 20. 2. Get Clear On Intent
- 21. 3. Know What You Will— And Won’t— Do
- 22. 4. Focus On Unmet Needs
- 23. 5. Model How You Fit In
- 24. 6. Storyboard Your Future Employer’s Experience Images courtesy of www.frameworks-la.com
- 25. Be Your Story
- 27. Checking In
- 29. Q&A Contact Me Mike Wittenstein Speaker. Facilitator. Consultant. The Customer Experience Authority. www.storyminers.com mike@storyminers.com www.mikewittenstein.com [email_address] +1 770.425.9830 +1 866.770.9830
- 31. Pick One