1. Desing Thinking Action Lab
Empathize and Define

2. Manuel Ignacio Santos de Anda

3. Manuel Ignacio Santos de Anda

4. I communicate,
however they do
not listen to me
What I say and what
they do are completely
different!!!!
Manuel Ignacio Santos de Anda

5. Manuel Ignacio Santos de Anda
THINK &
FEEL

6. Manuel Ignacio Santos de Anda
I consider communication
important
I do not understand why
people do not understand
what I mean
Frustration at not being
able to convey my ideas

7. Manuel Ignacio Santos de Anda

8. Manuel Ignacio Santos de Anda
Understanding
my
communication
style
Communicate
Listen
Attention

9. Manuel Ignacio Santos de Anda

10. Manuel Ignacio Santos de Anda
I need to incorporate
communication skills.
Structure ideas before
speaking…talking
Improve communication
skills and competencies.