Conflict and Negotiation: How to get from a Problem to a Solution.

Conflict and Negotiation: How to get from a Problem to a Solution. Matthew J. Hendrickson Ball State University Psysc 618: Thinking

Conflict (Psychologically Defined) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Conflict (Management Defined) ,[object Object],[object Object],[object Object]

Functional/Dysfunctional Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conflict/Performance Relationship

Causes of Conflict ,[object Object],[object Object],[object Object]

Causes of Conflict continued… ,[object Object],[object Object],[object Object]

Psychological Contract ,[object Object],[object Object],[object Object]

Psychological Contract continued… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Approaches to dealing with conflict: ,[object Object],[object Object],[object Object],[object Object]

Approaches to dealing with conflict: continued… ,[object Object],[object Object],[object Object],[object Object]

Berne’s Transactional Analysis (Review by Dévényi & Somogyvári, 2002) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Berne’s Transactional Analysis continued… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Stroke/Games & Scripts/Life Positions Transactions

Negotiation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Negotiation continued… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Four Rules of Principled Negotiation ,[object Object],[object Object],[object Object],[object Object]

Negotiation “Pitfalls” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Becoming a Better Negotiator (Nadler, Thompson, Van Boven) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Structural Properties of Negotiation Vetschera (2006) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Punitive Capability (De Dreu, Giebels, & Van de Vliert, 1998) ,[object Object],[object Object],[object Object]

Punitive Capability continued… ,[object Object],[object Object],[object Object],[object Object]

Program on Negotiation at Harvard Law School ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

References: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conflict and Negotiation: How to get from a Problem to a Solution.

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