This document discusses new tools for creative user involvement in design projects, including talk tools, co-creation workshops, and rapid user testing. Talk tools are tangible games and assignments used in interviews to uncover user needs, wants, and opinions. A co-creation workshop was conducted with users to generate ideas and rapidly prototype concepts. This provided findings about desired interactions and ways to engage children. Rapid user testing of prototypes provided insights into preferences for colors, ergonomics, and digital versus analog prototypes.
And that's about to change! (Service Design Drinks Berlin May 2024)
New tools for creative user involvement
1. NEW TOOLS FOR CREATIVE
USER INVOLVEMENT
MORTEN JENSEN - UXCAMP 2013
2. www.mortendesign.com
RAPID USER TESTING
NEW TOOLS FOR CREATIVE
USER INVOLVEMENT
Based on ideas about user-centered design, particapatory design and co-creation.
Main focus
Uncovering the user’s needs, wants, limitiations, but also feelings and opinions
through all stages of the design process.
The tools
Talk tools
Co-creation workshop
Rapid user testing
www.mortendesign.com
3. www.mortendesign.com
INNOSHOT - THESIS PROJECT AT AAU
Project and tools developed together with industrial designer Mads Busk Larsen.
Process and product report can be found at www.innoshot.wordpress.com.
5. www.mortendesign.com
TALK TOOLS
WHAT
As set of tangible small games/as-
signments used to make the partici-
pants from the user group reflect on
different topics rather than only an-
swering questions in an interview.
6. www.mortendesign.com
APPROACH
CREATE
1. Select the topics, you want to cover
through the talk tools. What is diffi-
cult to answer through a single ques-
tion.
We wanted to cover the topics
- Purpose/motifs
- Self-perception/general values
- Functionality/technology
- Aesthetic preferences
2. Create a small game/exercise
focusing on each of the topics. Ex.
cardsorting, hierarchy sorting or
pick’n’tell.
EXECUTE
- Part of a semistructured interview,
where more fact-based question also
can be covered.
- Make each participant solve a
game/assignment on their own.
Compare the results if more partici-
pants are a part of the interview.
- In the innoshot project we com-
bined the talk tools with a small act-
ing out session.
- Record interviews for analysis.
TALK TOOLS
11. www.mortendesign.com
KEY FINDINGS
...the women interviewed was dissociating themselves with the technical elements
of photography...
...only a few, selected images are developed..
...in general poor back-up of the family photos...
...displaying photos of their relatives on the camera, were sometimes used to calm
the small girl down in one of the families, when she was upset...
* In addition to the interview with the parents a quantiative survey, retailer inter-
views and a excursion to the Photokina fair in Cologne was also done.
TALK TOOLS
14. www.mortendesign.com
CO-CREATION WORKSHOP
APPROACH
CREATE
1. Prepare material for building pro-
totypes. Good resources can be found
at recycle centers.
Remember glue, scissors and knifes.
2. Prepare material for idea gener-
ation exercise. Ex. prepare“random,
provoking” images for picture associ-
ation.
Good idea: Create a small, rough
prototype to illustrate the focus on
idea and not the aesthetics.
EXECUTE
1. Start with open talk. ake the user
take objects related to the theme
of the workshop and use this as a
starting point for a discussion. Ex. let
them rate the different objects.
2. Idea generation exercise. Ex. ran-
dom picture association. Let the user
use the medium they prefer (writing,
drawing).
3. Let the user create small proto-
types of their ideas.
15. www.mortendesign.com
CO-CREATION WORKSHOP
KEY FINDINGS FROM THE WORKSHOP
...tangible interaction should be used to stimulate the children...
...the product could be the starting point to build new and creative games from..
...possible to adjust the levels of skills needed by the children...
...photos can make it possible for children with with poorly developed language to
express themselves better...
17. www.mortendesign.com
THE WHEEL FRAME
A wheel with a chicken turned
sparked life to the wobble concept.
A new way for children and their par-
ents to enjoy the family photos.
CO-CREATION WORKSHOP
19. www.mortendesign.com
RAPID USER TESTING
WHAT
What do the user think about x and y?
Instead of assuming or relying entirely
on theoritical knowledge test it on the
users throughout your project.
Be practical! A small user test in the
shopping center outside your school or
office can provide good insights or tell
you if you need to test something more
thoroughly.
