This document outlines evaluation criteria for selecting an ERP package vendor. It includes criteria in four main areas: the ERP package itself (40%), market acceptance (10%), the proposed implementation team (30%), and implementation service quality (20%). Each area contains multiple parameters and criteria with associated point values to evaluate vendors. The goal is to evaluate vendors in a uniform manner based on functionality, client base, team strengths, implementation plans, and other factors to select the best vendor.

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Sample Evaluation Criteria
ERP Package Vendors
Area Evaluation Parameter Area Points Weightage in
& Criteria OVERALL
Evaluation
ERP Package 120 40%
Functiona
lity
Production 20
Application(s)
Materials 20
Sales 10
Finance 20
Human Resource 10
Workflow 05
Business 10
Intelligence
General 25
ERP Package 27 10%
Market
Acceptance
Client Base Total Number of Clients 4
<4 = 0 points
5 - 10 = 2
10-20 = 3
20+ = 4
Clients - 1 client = 0 points 4
Govt/Semi-govt 2-4 =2
4+ =4
Multinational # MNC Clients 1
Co’s 1- 5 = 0 point
5+ = 1 points
Package used Yes = 2 points 2
internationally
GOP Projects # ERP projects completed for 8
govt./ semi-govt. organizations
1 = 0 points
2- 3 = 2
4.5 = 4
6-7 = 6
7+ = 8
Project Types Project Type (add * points) 8
* Multiple Application projects
< 2 projects = 0 points
2-5 =2
5+ =4
* Multiple Location Projects
< 2 projects = 0 points
2-5 =2
5+ =4
Proposed Team Team Assigned to MYCO for 90 30%
Implementation Phase I and II
Company IT Total number of IT staff in Co. 6
Team strength <5 = 0 points
5–8 =2
9 – 15 = 4
15+ = 6

2. Senior Team Includes Senior staff only such 6
Members as: Team Leaders, Senior / Lead
Consultants, Managers, System
Administrator / DBA
< 2 = 0 points
2-3 = 2
3-4 = 4
4+ = 6
Team Team Academic Level (add 8
Qualifications points)
* PhD/ MCS/MBA/BE/BCS
1 point each max 4 points
* MSc / BSc (non CS)
½ point each max 4 points
Certifications Certified staff in Team 6
<2 = 0 points
2 = 2
3 = 4
3+ = 6
Technical Team Total Man -Years of IT Team 6
Experience (IT) < 5 = 0 points
6-10 = 2
11-30 = 4
30+ = 6
Team BA/ SA Number of Business or System 5
strength Analysts / Consultants
<3 = 0 points
3-4 = 2
4.6 =4
6+ = 5
Experience of Average Experience (Years) 5
Business or 1-3 years = 0 points
Systems Analysts 3-5 = 2
/ Consultants 6-8 = 4
8+ = 5
Team Leaders Team Leaders (add * points) 8
* Number 1 = 0 points
2-3 = 1
3+= 2
* Average Experience (Years)
1-3 years = 0 points
4-8 = 2
9-12 = 4
12+ = 6
Number of Full # Team 4
Time Team < 5 = 0 points
Members 5-6 = 1
7-10 = 2
10+ = 4
Total Person Full Time Man-Months: 6
Months of Full < 50 MM =0 points
Time Team 51 – 100 = 2
101 – 150 = 4
150+ =6
Number of Part # Team 4
Time Team < 4 = 0 points
4–8=2
8+ = 4
Total Person Part Time Man-Months: 6
Months of Part < 30 MM =0 points
Time Team 31 – 60 = 2
61 – 100 = 4
100+ =6
Total number of # ERP Projects 6
ERP Projects <8 = 0 points

3. completed by the 8 – 12 = 2
Team 13 – 18 = 4
18+ = 6
Current # ERP Projects by company 4
Experience on during last 3 years
similar projects < 3 = 0 points
3–5=2
6–8=4
Programming Add points (Max 2 points) 2
Skill Sets Dot Net = 1 point
Available with Oracle Dev = 1
Team ABAP =1
Java =1
C++ =1
Programming Certified Developers 2
Certifications 1 = 0 points
2-3 = 1
4-8 = 2
8+ = 4
Team Synergy Team continuity: 50% of team 6
assigned to MYCO has
previously done:
One other project = 2 points
Two other projects = 4
Three or more “ = 6
Implementation 73 20%
Services Quality
Project Plan Total number of Tasks 4
< 10 = 0
10 – 20 = 1 points
21 – 30 = 2
31-40 = 3
40+ =4
Gap Analysis # Gaps identified (to be filled by 4
(Less Gaps Add-on or Customization)
identified) 10+ = 0 points
6 – 10 = 2
2–5 = 3
0–1 =4
Gap Analysis # Pages in this Chapter 3 3
(Depth of study) < 5 = 0 points
6-8 = 1
9 - 10 = 2
10+ = 3
Testing & QA # Tasks specified 4
Tasks < 3 = 0 points
3-8 = 2
8+ = 4
Non-ERP i.e. # Tasks specified 4
MYCO Business < 3 = 0 points
Transformation 3-8 = 2
tasks 8+ = 4
Risks Identified # Risks specified 4
< 2 = 0 points
2-5 = 2
5+ = 4
Project # Pages in this section 4
Management < 3 = 0 points
Reporting 3-5 = 2
5+ = 4
Training Courses Total number of Courses to be 8
conducted for MYCO
< 3 = 0 points
3-8 = 4
8+ = 8

4. Training Days Total number of Class Days to 8
be conducted for MYCO
< 20 = 0
20 – 50 = 2 points
51 – 80 = 4
81-120 = 6
120+ =8
Student Days Total number of Student Days 8
offered offered to MYCO
< 100 = 0
100 – 200 = 2 points
201 – 300 = 4
301-400 = 6
400+ =8
Certified Trainers # Trainers offered 6
2 points each
Maximum 6 points
Data Conversion # Activities Proposed 6
(Activities / < 3 = 0 points
Tasks) 3-8 = 4
8+ = 6
Data Conversion # Data Elements identified for 6
(Data Elements) conversion
< 5 = 0 points
6-10 = 2
10-20 = 4
20+ = 6
Documentation Available on CD 2
Yes = 2 points
Maintenance Type of Support available (add 2
Support points – max 2)
Availability Web Based service = 1 point
Int’l Call Center =1
Video Conferencing = 1
100%
Notes:
1. The information not available will be treated as 0 points
2. The Evaluation summary prepared by Technical Committee will be presented in the
Steering Committee.
3. The Evaluation Summary can be crosschecked by an audit team before submission to
Steering Committee
4. Any assumptions necessary should be made and recorded, and then applied
UNIFORMLY in the same manner to all the Firms
5. The Technical Committee may raise or lower the evaluation criteria for a selection
parameter if all vendors fall above or below the limits specified
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