Modern Marketing has changed dramatically - and few industries have been impacted more than the publishing industry. This presentation went through the current landscape and steps necessary to create a modern marketing program that touches the consumers at all touchpoints, and uses the resources (authors, books, platforms) to truly drive Discovery, Engagement, and Sales.
9. We Keep Hearing The Same Things:
We know But we don’t
Traditional there is know how to
marketing value in harness and
is not this ‘social leverage
driving stuff’ and those
growth like relationships
we’ve
to drive
it used to. invested revenue.
in it.
12. Part 1: Main Themes
Social Media is Not What You
Think It Is
Find the Natural Cadence of
Your Organization / Business
Change Your Approach
It’s All About Your Goals
Marketing Is About
Engagement … But It’s Really
About Search and
Discoverability …And Revenue
13. In the Old World
IT WAS ABOUT THE TV MODEL ...
19. What You Should Be Talking
About
Your Business
Your Customers
and Competitors
Your Brand and
Your Products
And How to Market
and Sell in a
“Social” World
20. So What Are the New Rules?
YOUR CUSTOMER REALLY DOESN’T LOVE YOU ANY MORE
(IF THEY EVER REALLY DID)
21. So What Are the New Rules?
YOUR CUSTOMER REALLY DOESN’T LOVE YOU ANY MORE
(IF THEY EVER REALLY DID)
22. Traditional Marketing
• One way (Brand Customer)
• Push and Interrupt
• Brand Generated Advertising
BRAND DIRECT
Image & Reputation Lead Generation
23. Social Media:
• Multi-way (Brand Customer)
• Brand and User Generated Content
• Participatory
BRAND DIRECT
Image & Reputation Lead Generation
SOCIAL
Engagement & Loyalty
24. Social Marketing:
• Multi-way (Brand Customer Customer)
• Brand and User Generated Content
• Participatory
BRAND DIRECT
Image & Reputation Lead Generation
SOCIAL
Engagement & Loyalty
25. Integrated Marketing:
• Multi-way (Brand Customer Customer)
• Brand and User Generated Content
• Participatory
• Integrated Across Channels
BRAND DIRECT
Image & Reputation
Lead Generation
Engagement &
Loyalty
SOCIAL
39. You Need This…
Current
Strategy?
Business Different than last Current
Goals? year’s? Marketing
Specific & Programs /
Measurable Campaigns?
Your
How Are You Customers?
unique?
Geographic
Your Brand?
Demographic
Psychographic
Integrated
Marketing
What Your Program Your
Business Does
Competition?
/ Industry? Goals, Strategies,
Metrics, Concepts,
…
42. What are you
currently doing?
What are your
competitors doing?
Questions
That need to
be answered. How can your
programs be more
(That nobody
ever answers)
‘Social’?
Where are the Gaps &
Opportunities?
53. You Should Already Have This…
Current
Strategy?
Business Different than last Current
Goals? year’s? Marketing
Specific & Programs /
Measurable Campaigns?
Your
How Are You Customers?
unique?
Geographic
Your Brand?
Demographic
Psychographic
(Social)
Marketing
What Your Program 4 – 5 Top
Business Does Competitors?
/ Industry? Goals
Concept
…
54. A Social / Integrated Program Isn’t:
Free / Easy / Immediate
What it is:
Hard to Measure &
Maintain
What It Won’t Do:
“You Are Building Give You an Immediate
For Next Year” Return
55. Before You Get Started
You have running at 100%
• Website Optimized
• Analytics / Measurement
• Reporting
• Listening
• Email Programs
• Search / SEM / SEO
• Affiliate Programs
• Direct Response
• Broadcast
• Print
• Public Relations
• CRM
56. 1. Take A Step Back
2. Take a Look Around
3. Fix Up The House
4. Natural Cadence and Content
8 Steps Generation
To Getting
5. Listen, Monitor, Measure, Report
Started
6. Enhance Existing Programs
7. OnGoing Engagement & New
Platforms
8. Evaluate
9. Shift and Improve
57. An Important Concept…
You Need To Find …
… The Natural Cadence
Of Your Business
flickr.com/ jenny downing
58. Part 1: Main Themes
Social Media is Not What You
Think It Is
Find the Natural Cadence of
Your Organization / Business
Change Your Approach
It’s All About Your Goals
Marketing Is About
Engagement … But It’s Really
About Search and
Discoverability …And Revenue
60. Part 2: Where Should you be Focusing?
Website
Content
Social & Mobile
Author EcoSystem
Listening, Monitoring, Reporting
Email
Online Advertising
Tools & Techniques
Events
Other Channels
72. Website – On-Page SEO
Publishing Specific
1. Use Structured Data
• www.schema.org
• http://www.google.com/webmasters/tools/richsnippets#
2. Set Up Authorship
105. Insights
• Create a Dashboard
• But What Are You Actually Measuring?
106. INFORMATION (leads to Insight) Data
Gives Us a view of Data that allows
us to make decisions based on Context History
where we want to be (Context) Relationship to Relationship to the
PROGRAMS PAST
where we came from (History)
where/who we are (Relevance). Relevance
Relationship to
Someone’s
JOB
107. Reporting, As A Business Driver
Activity
Engagement
Conversion
Performance
108. Reporting, As A Business Driver
(Activity) x
(Engagement) x
(Conversion) =
(Performance)