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PANTALOON RETAIL INDA LTD “Comparative Analysis of major Lifestyle/Fashion Stores” BY:  		HARDEEP SINGH
RETAIL 	The word retail is, in fact, derived from the French word retailer, which means – “to cut off a piece or to break bulk.”A retailer may be defined as a dealer or trader who repeatedly sells goods in small quantities.
RETAIL INDUSTRY The growth of retail revenues in India is impressive by any yardstick — a steady 25 percent per annum for the past decade with no signs of slowing down. "Retailing is one of the oldest business activities in India. But until the liberalization and deregulation of the Indian economy in the 1990s, it was dominated by small one-man retail units.  However since the past five years, it has become more structured and formalized and is moving towards international standards. Today, the organized retail sector is an industry.
The share of retail trade in the country's gross domestic product (GDP) was between 8–10 per cent in 2007. It is currently around 12 per cent, and is likely to reach 22 per cent by 2010. 100 per cent FDI is allowed in cash-and-carry wholesale formats. Franchisee arrangements are also permitted in retail trade.  51 per cent FDI is allowed in single-brand retailing.
Evolution Of Indian Retail Modern Formats International Government  Supported Traditional/Pervasive  Reach Historic/  Rural Reach Exclusive Brand Outlets Hyper/Super markets Department  stores Shopping Malls PDS outlets  Khadi stores Cooperatives   Convenience Stores Mom and Pop/Kiranas Weekly Markets Village Fairs Melas Shopping  experience/ Efficiency Availability/ Low costs/Distribution Neighborhood stores Convenience Source of  entertainment
Evolution Of Indian Retail…… Formal Retailing Sector ,[object Object]
Greater enforcement of     taxation mechanisms
High level of labor usage monitoringInformal retailing Sector ,[object Object]
Evasion of taxes
Difficulty in enforcing tax collection mechanisms
No monitoring of labor laws.,[object Object]
Reasons for the fast Growth of Retail Companies in India Existing Indian middle classes with an increased purchasing power  Rise of upcoming business sectors like the IT and engineering firms  Change in the taste and attitude of the Indians  Effect of globalization  Heavy influx of FDI in the retail sectors in India
Why FDI? Improve competition Develop the market Greater level of exports due to increased sourcing by major players Investment in technology Better lifestyle ,[object Object]
More product variety
Newer product categories
Economies of scale to help lower consumer price
Increased purchasing capacity of consumers,[object Object]
ROAD TO SUCCESS Incorporated on the 12th October, 1987 under the name of Manz Wear Private Limited. on 20th September 1991, it was converted into a Public  Limited Company under the name of Manz Wear Limited Pantaloon Fashions (India) Limited with certificate of incorporation dated the 25th September.
In 1994, The Company launched a new brand of shirts called `John Miller‘ In 1998, the Company introduced Shrishti range of SalwaarKameez. The name of the Company was changed with the approval of the Members to Pantaloon Retail (India) Ltd. In 1999
K Raheja Corp Group started in the year 1991 Shoppers Stop has 27 stores in 12 cities in India ,[object Object]
More than 50 Westside stores established in various cities and states of India,[object Object]
 Part of the RajanRaheja group.
Around 25 stores in India,[object Object]
RESEARCH METHODOLOGY SCOPE OF THE RESEARCH Some stores of New Delhi and Noida DATA COLLECTION Primary Data With the help of Questionnaires SAMPLE  SIZE 100 Respondents POPULATION Customer of Lifestyle/Fashion segment of retail stores in Delhi and Noida
OBJECTIVES To compare the various stores under the Lifestyle segment To find out which stores customers visit for different purposes (Men’s wear, women wear, and kid’s wear) To find out the store considered best on the basis of membership benefits To find out the best store among the 5 stores on the basis of product and service quality To suggest means of improving “shoppers experience by enhancing the deliverable parameters
DATA ANALYSIS         AND INTERPRETATION
		GENDER
AGE GROUP
MONTHLY FAMILY INCOME (In Rs)
OCCUPATION
How frequently do you shop for garments?
Out of the following stores which Lifestyle store are you most likely to visit when looking for:
When you think of shopping, which factors out of following have importance in your decision
CONSISTENCY IN QUALITY
WIDE RANGE
BETTER QUALITY OF MERCHANDISE
VALUE FOR MONEY
STORE AMBIENCE
MEMBERSHIP BENEFITS
KIDS PLAY AREA
KIDS PLAY AREA
ADVERTISEMENT & COMMUNICATIO N
Rank the Sales Personnel of these stores on the basis of  attentiveness, appearance and knowledge of product
Rank the stores on the basis of these services
You are a member of which company’s customer loyalty programme
Is there any benefit of being a member
Which one is best on the basis of membership benefits
BEST LIFESTYLE STORE
Findings It was found that, the preference of customers in the Kid’s section does not vary too much. Because of availability of similar brands in all stores. Most of the respondents said that pantaloons is most consistent in quality followed by Shoppers’ stop It was found that, the preference of customers in the Kid’s section does not vary too much. Because of availability of similar brands in all stores. It was found that most of the respondents said that Pantaloons provides maximum value to their money

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Pantaloons

  • 1. PANTALOON RETAIL INDA LTD “Comparative Analysis of major Lifestyle/Fashion Stores” BY: HARDEEP SINGH
  • 2. RETAIL The word retail is, in fact, derived from the French word retailer, which means – “to cut off a piece or to break bulk.”A retailer may be defined as a dealer or trader who repeatedly sells goods in small quantities.
  • 3. RETAIL INDUSTRY The growth of retail revenues in India is impressive by any yardstick — a steady 25 percent per annum for the past decade with no signs of slowing down. "Retailing is one of the oldest business activities in India. But until the liberalization and deregulation of the Indian economy in the 1990s, it was dominated by small one-man retail units. However since the past five years, it has become more structured and formalized and is moving towards international standards. Today, the organized retail sector is an industry.
  • 4. The share of retail trade in the country's gross domestic product (GDP) was between 8–10 per cent in 2007. It is currently around 12 per cent, and is likely to reach 22 per cent by 2010. 100 per cent FDI is allowed in cash-and-carry wholesale formats. Franchisee arrangements are also permitted in retail trade. 51 per cent FDI is allowed in single-brand retailing.
  • 5. Evolution Of Indian Retail Modern Formats International Government Supported Traditional/Pervasive Reach Historic/ Rural Reach Exclusive Brand Outlets Hyper/Super markets Department stores Shopping Malls PDS outlets Khadi stores Cooperatives Convenience Stores Mom and Pop/Kiranas Weekly Markets Village Fairs Melas Shopping experience/ Efficiency Availability/ Low costs/Distribution Neighborhood stores Convenience Source of entertainment
  • 6.
  • 7. Greater enforcement of taxation mechanisms
  • 8.
  • 10. Difficulty in enforcing tax collection mechanisms
  • 11.
  • 12. Reasons for the fast Growth of Retail Companies in India Existing Indian middle classes with an increased purchasing power Rise of upcoming business sectors like the IT and engineering firms Change in the taste and attitude of the Indians Effect of globalization Heavy influx of FDI in the retail sectors in India
  • 13.
  • 16. Economies of scale to help lower consumer price
  • 17.
  • 18. ROAD TO SUCCESS Incorporated on the 12th October, 1987 under the name of Manz Wear Private Limited. on 20th September 1991, it was converted into a Public Limited Company under the name of Manz Wear Limited Pantaloon Fashions (India) Limited with certificate of incorporation dated the 25th September.
  • 19. In 1994, The Company launched a new brand of shirts called `John Miller‘ In 1998, the Company introduced Shrishti range of SalwaarKameez. The name of the Company was changed with the approval of the Members to Pantaloon Retail (India) Ltd. In 1999
  • 20.
  • 21.
  • 22.
  • 23. Part of the RajanRaheja group.
  • 24.
  • 25. RESEARCH METHODOLOGY SCOPE OF THE RESEARCH Some stores of New Delhi and Noida DATA COLLECTION Primary Data With the help of Questionnaires SAMPLE SIZE 100 Respondents POPULATION Customer of Lifestyle/Fashion segment of retail stores in Delhi and Noida
  • 26. OBJECTIVES To compare the various stores under the Lifestyle segment To find out which stores customers visit for different purposes (Men’s wear, women wear, and kid’s wear) To find out the store considered best on the basis of membership benefits To find out the best store among the 5 stores on the basis of product and service quality To suggest means of improving “shoppers experience by enhancing the deliverable parameters
  • 27. DATA ANALYSIS AND INTERPRETATION
  • 32. How frequently do you shop for garments?
  • 33. Out of the following stores which Lifestyle store are you most likely to visit when looking for:
  • 34.
  • 35.
  • 36. When you think of shopping, which factors out of following have importance in your decision
  • 39. BETTER QUALITY OF MERCHANDISE
  • 46. Rank the Sales Personnel of these stores on the basis of attentiveness, appearance and knowledge of product
  • 47. Rank the stores on the basis of these services
  • 48. You are a member of which company’s customer loyalty programme
  • 49. Is there any benefit of being a member
  • 50. Which one is best on the basis of membership benefits
  • 52. Findings It was found that, the preference of customers in the Kid’s section does not vary too much. Because of availability of similar brands in all stores. Most of the respondents said that pantaloons is most consistent in quality followed by Shoppers’ stop It was found that, the preference of customers in the Kid’s section does not vary too much. Because of availability of similar brands in all stores. It was found that most of the respondents said that Pantaloons provides maximum value to their money
  • 53. Findings Findings In the survey, maximum of the respondents said that Lifestyle is having best Store Ambience It is found out that, most of the respondents preferred Shopper’s Stop for providing maximum membership benefits followed by Pantaloons It is found out that Pantaloons is considered best on the basis of advertisement & communication in the market ank followed by Lifestyle on 2nd rank.
  • 54. Findings contd…. Findings Findings On the basis of appearance, attentiveness and knowledge of product of their Sales personnel Shopper’s Stop got 1st rank and Lifestyle got 2nd rank followed by Pantaloons It is found out that On the basis of Waiting area provided by different Lifestyle stores, Shoppers stop got the highest rFrom the research it is found out that Location of the Store is the most important factor considered by the customer in their shopping decision Pantaloons stands 1st among all for providing clean drinking water to the customers. Shoppers’ stop got 2nd rank followed by Lifestyle on 3rd rank.
  • 55. It is found out that maximum respondents were having membership cards of more than 1 or 2 stores. 63 respondents were having membership card of Shopper’s stop and 50 respondents were having membership card of Pantaloons On the basis of membership benefits, 36% of the respondents said that Shoppers’ stop is the best, while 28% respondents said that Pantaloons is best. 36% of the respondents have favored Pantaloons as the best Lifestyle store, 28% of the respondents have favored Lifestyle as the best store under this retail format Findings