Jisc and HESA presentation on a national business intelligence service and research and development project using an agile data analysis model across UK University planning departments

1. HESA and Jisc Business Intelligence Project
JonathanWaller - HESA, Myles Danson - Jisc

2. HESA and Jisc BI
project overview

5. Heidi Plus
A new service offering;
Improved data content and functionality (new data
warehouse to optimise utility and processing speed)
Delivery of data sets through commercially-available data
explorer tool
New visualisations and dashboards
New training programme and support materials
Application programming Interface (API) retained for those
using own BI and analytics systems

6. More disaggregated (but still anonymised) student and staff
data
New approach developed to ensure Data Protection
compliance based on advice of top Data Protection barrister
Comprises:
framework of organisational and user agreements
new Data Protection training programme
three levels of access permission plus new Lead Contact
role
Access to more detailed and flexible data

7. Beta 1 release - 9 organisations participated; ended on 4
September
Beta 2 release – underway now, 25 organisations
participating, ending 6 November.
Production release planned for:
Monday 30 November
Production release to include range of data sets with others
being added up to April 2016
Current Heidi decommissioned November 2016
Development schedule

8.  Data Protection webinar training being delivered to Lead Contacts
and optionally to Gold level users
 Lead Contact workshops planned for November and December in
London, Liverpool, Belfast and Edinburgh: hands-on training in using
the system
 See www.hesa.ac.uk/seminars-2015 for details of the workshops
 Training programme being planned for 2016
 Wide range of training materials also under construction
Training sessions and materials

12. Heidi Lab

13. Jisc is the UK higher, further education
and skills sectors’ not-for-profit organisation
for digital services and solutions
Operate shared digital
infrastructure
and services
Provide trusted advice and
practical assistance for
universities, colleges and
learning providers
We…
Negotiate sector-wide deals
with IT vendors and
commercial publishers
13

14.  A new national analytics research and development project.
 Focuses on business questions that can’t be addressed through Heidi
Plus.
 Support improvement in sector efficiency through the submission
and analysis of professional services cost benchmarking data
 Technical; MS SQL Web & Business (elastic), DocumentDB (elastic),
Alteryx, Tableau server
Heidi Lab

15. As a: Outreach officer
When: Planning widening participation
recruitment
I want
to:
Better understand potential
student demographics
So I can: Achieve my targets in the most
efficient way

16. Data catalogue
Image: Anton Bielouso CC BY_SA 2.0Image: dankueck CC BY SA 2.0
Link to live Catalogue
Contribute a user story http://bit.ly/heidilab-user-stories

17.  Efficiency and ModernisationTask Group Report (2011),
recommendations 1 & 2
 Universities UK ‘Delivering Efficiency through effective
benchmarking’
 Taxonomy of business processes and associated cost categories
 New data capture and integration service
 HEIs choose whether to engage, what level of taxonomy to use, which other
HEIs can see their data
 HEIs share and benchmark costs in ‘cognate’ groups
 Service pilots in February/March 2016
Professional Services Cost Benchmarking

18. What is agile?

19. Agile overview

20. Benefits of Agile
 Stakeholder engagement
 Transparency
 Early delivery
 Predictable costs and schedule
 Allows for change
 Focus on business value and on customers
 Improves quality

21. Heidi Lab Agile
approach

22. Heidi Lab Scrum in a slide

23. 18 institutional Development team members (0.2 FTE HE BI / analyst /
data experts)
 Joining 4 regional teams
 4 senior BI / analyst / data advisors (Product owners) @ 7 days / team
 1 for each team (names and titles)
 4 Data / agile support staff (Development team members) @ 7 days /
team
 1 for each team
 4 Jisc facilitators (Scrum masters) @ 7 days / team
 1 for each team
Heidi Lab winter teams

24. Heidi Lab winter teams

25. Business
Intelligence
maturity

28. UK BI maturity dashboard
50 HEI responses (38%)
Why and how;
Recorded webinar
Make a return;
myles.danson@jisc.ac.uk

29. UK / US BI maturity dashboard
270 responses (27%)
Make a return;
myles.danson@jisc.ac.uk

30.  http://www.business-intelligence.ac.uk
 ‘subscribe JISC-HESA-BUSINESS-INTEL’ to listserv@jiscmail.ac.uk
 Twitter @HESA @jisc #hesajiscbi
Keep in touch

31. Q & A