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NAGESH

CH
INTRODUCTION
Barathi Airtel Ltd, commonly known as Airtel
 Airtel is an Indian telecommunications company
that operates in 20countries across South
Asia, Africa and channel islands.
 Airtel is the 4th Largest telecom operator in the
world.
 230.8 million subscribers across 20 countries.

VISION:
To be globally admired for telecom serices that delight
customers”
To build India’s finest business conglomerate by 2020
MISSION:





Customer service focus
Empowered employees
Innovative services
Cost efficiency
MARKETING STRATEGY OF AIRTEL
Segmentation
 Long term Outlook
 Product Innovation
 Quality strategy
 Heavy advertising
 Effective Sales promotion
 Customer care

FUTURE STRATEGIES TO RETAIN ITS MARKET
SHARE


New tariff plans



More value added services.



Increase in visibility and coverage.



New innovative packages.
OBJECTIVES/GOALS






To undertake transformational projects that have a
positive impact on the society and contribute to the
nation building process.
To Diversify into new businesses in
agriculture, financial services and retail business
with world-class partners
To lay the foundation for building a “conglomerate”
of future
COMPETITIVE SITUATION


Airtel launched its services before Essar and skimmed
the market picking up the bulk of the high usage
premium clients.



This is a very competitive industry with
the two companies differentiating either on value-added
services or price. Airtel is perceived as the high quality
provider and has a premium image
CORE VALUES
•
•

•

•

•

Empowering Employees - to do their best
Being Flexible - to adapt to the changing environment
and evolving customer needs
Making it Happen - by striving to change the status
quo, innovate and energize new ideas with a strong
passion and entrepreneurial spirit
Openness and transparency - with an innate desire to
do good
Creating Positive Impact – with a desire to create a
meaningful difference in society.
CRITICAL SUCCESS FACTORS
Airtel has its presence in all 23 circles of the Indian
telecom industry. Some of its key success factors
are


Brand name



One Step Ahead
BUSINESS MODEL OF AIRTEL
THANKYOU

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Business model of airtel

  • 2. INTRODUCTION Barathi Airtel Ltd, commonly known as Airtel  Airtel is an Indian telecommunications company that operates in 20countries across South Asia, Africa and channel islands.  Airtel is the 4th Largest telecom operator in the world.  230.8 million subscribers across 20 countries. 
  • 3. VISION: To be globally admired for telecom serices that delight customers” To build India’s finest business conglomerate by 2020 MISSION:     Customer service focus Empowered employees Innovative services Cost efficiency
  • 4. MARKETING STRATEGY OF AIRTEL Segmentation  Long term Outlook  Product Innovation  Quality strategy  Heavy advertising  Effective Sales promotion  Customer care 
  • 5. FUTURE STRATEGIES TO RETAIN ITS MARKET SHARE  New tariff plans  More value added services.  Increase in visibility and coverage.  New innovative packages.
  • 6. OBJECTIVES/GOALS    To undertake transformational projects that have a positive impact on the society and contribute to the nation building process. To Diversify into new businesses in agriculture, financial services and retail business with world-class partners To lay the foundation for building a “conglomerate” of future
  • 7. COMPETITIVE SITUATION  Airtel launched its services before Essar and skimmed the market picking up the bulk of the high usage premium clients.  This is a very competitive industry with the two companies differentiating either on value-added services or price. Airtel is perceived as the high quality provider and has a premium image
  • 8. CORE VALUES • • • • • Empowering Employees - to do their best Being Flexible - to adapt to the changing environment and evolving customer needs Making it Happen - by striving to change the status quo, innovate and energize new ideas with a strong passion and entrepreneurial spirit Openness and transparency - with an innate desire to do good Creating Positive Impact – with a desire to create a meaningful difference in society.
  • 9. CRITICAL SUCCESS FACTORS Airtel has its presence in all 23 circles of the Indian telecom industry. Some of its key success factors are  Brand name  One Step Ahead