Level 3 Customer Presentation & Services

1. Collaboration Services
Nate Allen – Account Manager
© 2011 Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications, the Level 3 Communications Logo, Vyvx and MyLevel3, are either registered service marks or service
marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications,
Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.

2. About Level 3 Communications
• A leading global provider of business • Pro forma annual revenue of $6.3 billion
communications services • Level 3 acquisition of Global Crossing
• Comprehensive portfolio of data, completed 2011
voice, video and managed services • Delivering global solutions for business,
• Headquartered in Broomfield, CO content, government and wholesale
• Fortune 600 company with more customers
than 10,000 employees
Sample Customers
Enterprise Government Content Wholesale
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3. Comprehensive Portfolio of Services
Service and network capabilities to enable business applications
Managed / Value-Add
Data Services Voice Services Video Services
Services
Internet Access ISDN-PRI – Content Delivery Managed Router
MPLS / IP VPN Digital Trunks Network (CDN) Managed Security
Ethernet Virtual SIP Trunking Vyvx® Solutions Managed WAN
Private Line Local Inbound Optimization
Virtual Private VoIP Enhanced Local Data Center
LAN Service
Toll Free Dedicated Colocation
Private Line
Long Distance Dark Fiber
Wavelength Dedicated Professional
Access Solutions Audio, video and Services
web conferencing
SIP Trunking / Unified Communications | IP Convergence | Video Communications | Smart WAN
VoIP Migration | Data Center Connectivity | Security | Low Latency
Business Continuity / Disaster Recovery | Cloud Computing | Contact Centers | Website Acceleration
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4. Comprehensive Portfolio of Services
Collaboration Services
Integration &
Audio Conferencing Web Conferencing Video Conferencing
Streaming
Ready Access PSTN WebEx Global IP Video Connect Mobile
Applications
Global 800 Service Meeting / Training / ISDN Video Transport
Support / Event Connect Desktop
Communications as a Concierge Services Applications
Service (CaaS) WebEx Connect Bridging Outlook Integration
Web Meeting Video Room Rentals
Event Call
Operator Assisted Microsoft Lync
Town Hall
Automated Event Cisco Telepresence Investor Relations
Event Express Teliris Telepresence Content Delivery
Video Web Cast
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5. Ready-Access
Reservationless on-demand audio conferencing available 24 X 7 X 365 for scheduled or
impromptu meetings and training sessions
Integrated:
 Single sign-on with web platforms
 Outlook / Lotus Notes Plug-in
Ease-of-use:
 Global pool of ports
 Universal dial plan and user experience
Competitive Pricing:
 Flexible port size per subscription (8,16,24,35,50,60,75,96,150) at no extra cost.
 PSTN or CaaS (fixed monthly) pricing
Customizable:
 Branded audio bridge greeting
 Account codes / division codes
Reliability:
 Geographically distributed systems for ultimate reliability
 Intelligent call routing
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6. Ready Access - Global 800 Service
Part of the Ready Access Audio Conferencing Service
Cost-effective:
 Provides your international meeting participants local or regional access to Ready-Access audio
conference calls thereby reducing toll charges
Global Reach:
 With global origination service, you get in-country access, local convenience, and unmatched
reliability.
Ease-of-Use:
 Single, permanent global “800” numbers to access local, regional, or global conference calls.
Online Tools:
 Phone keypad commands and Web Meeting application to give complete control for a dynamic
conference configuration
Convenience:
 Use the Ready-Access Portal to view conference details, Global Originating Service numbers,
download an electronic conference card, and more.
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7. Global 800 Service Map
NORTH/CENTRAL/SOUTH
ASIA/PACIFIC NORTH/CENTRAL/SOUTH AMERICA EUROPE /MIDDLE EAST/AFRICA
AMERICA
Australia BELIZE ANGOLA Luxembourg
BANGLADESH Anguilla Ecuador* ALBANIA MACEDONIA
Brunei Antigua & Barbuda El Salvador ANGOLA Malta
CAMBODIA Argentina GUATEMALA* Austria Moldova
China Bahamas Grenada Bahrain Monaco
Fiji Barbados Jamaica Belarus Netherlands
Hong Kong Bermuda Mexico Belgium Norway
India Bolivia Montserrat Botswana Oman*
Indonesia Brazil Panama Bulgaria Pakistan
Japan British Virgin Islands Paraguay Croatia Poland
Macau* Cayman Islands Puerto Rico Cyprus Portugal
Malaysia Canada Peru Czech Rep Romania
New Zealand Cayman Islands St Kitts & Nevis Denmark Russia
Philippines Chile St Lucia Egypt* Saudi Arabia
Singapore Colombia St Vincent & Grenadines Estonia Serbia
South Korea Costa Rica* Trinidad & Tobago Finland SEYCHELLES
Taiwan CUBA* Uruguay France ISLANDS
Thailand Dominica United States Germany SIERRA LEONE
Vietnam* Dominican Republic Turks & Caicos Greece Slovakia
Venezuela Hungary Slovenia
Iceland* Spain
Ireland Sri Lanka*
Israel South Africa
Italy Sweden
Kazakhstan Switzerland
Kyrgyzstan* SYRIA*
Kenya Turkey*
Latvia UAE
LEBANON*
*Availability Pending Local Provider Capacity Lithuania
All countries in Italics Local Toll Access is available & ALL COUNTRIES IN CAPITAL 2 STAGE DIAL Ukraine
Germany & Switzerland require proof of physical presence for Local Toll services Uzbekistan*
Ecuador, Oman & Turkey have a installation and monthly fee Tajikistan*
© 2010 - Global Crossing - Confidential
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8. GC Connect Mobile
Unifying your communications is all about putting you in the center of your meeting
experience and that’s why we bring you Global Crossing Connect Mobile – an easy-to-use
application that enables you to quickly connect to your meetings using your mobile device
Service Integration: Quickly access and manage your Ready-Access
audio collaboration service from your mobile device
FREE, No Cost: Download for FREE and discover for yourself just how
easy it is to connect to your meetings on the go
View Meetings: Displays a simplified view of all calendars with your
current meetings that include Ready-Access information
Available for the:
 Android
 BlackBerry
 iPhone
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9. GC Connect Desktop
As part of your unified collaboration experience, use Global Crossing Connect Desktop to
control your entire meeting right from your desktop
 No Cost: Download for FREE
 Ease-of-Use: User friendly interface so that you can
quickly connect to your Ready-Access meetings with
just a click of your mouse
 Integrates with Microsoft Outlook Calendar &
Apple iCal: View a simplified calendar of your
meetings and appointments
 Simple Click-to-Join Audio and Web: No need to
remember numbers and access codes for
conferences - join Ready-Access and Web Meeting
conferences with a simple click
View and Start Manage Conferences
Conferences
 Manage Your Own Audio and Web Experience:
Invite and manage participants for your meeting and
view and moderate conferences from your desktop
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10. Event Services
Reservations-based audio conferencing service for small or
large event communication, such as executive and marketing
calls
 Three choices: Event, Event Express, Automated Event
 Full-Service: Operator coordination, monitoring and support
 Connection Options: Toll/toll-free access; operator dial-out, placement into call
 Enhanced Services: Attendee list, transcripts and more
 Event Call Director: Online tool available to view call participants, manage the question queue, and
chat with the conference operator
 Scalability: Supports wide range of audience sizes from 3 to more than 3,000
Event Event Express Automated Event
• Fully Operator Assisted • Hybrid Operator/Auto • Automated Greeting
• Investor Relations Calls • Town Hall Calls • HR Announcements
• 3 to 3000+ Participants • 3 to 3000+ participants • 3 to 3000+ participants
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11. Global Crossing Web Meeting
Simple, cost-effective online meeting service that’s integrated with Ready-Access and Event
Call to easily and quickly connect with clients and colleagues around the world
 Easy-to-Use: Single sign-on using your Ready-
Access information
 Integrated Social Marketing Tools: Promote
your meeting in Facebook and Twitter using
savvy marketing tools
 Customizable: Flexible user interface with
robust functionality that can be tailored to your
company’s branding
 24x7 Flexibility, Convenience, and Support:
Conduct meetings up to 3000 using audio
broadcasting along with our 24 x 7 live,
worldwide customer care team
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12. Cisco WebEx™
Engage your audience with multi-media rich
presentations, content sharing, file transfers
and web tours
 iPad Accessiblility: Launch
and join WebEx meetings from
your iPad. Download through iTunes
 Desktop Video: Easy-to-use desktop camera
Functionality embedded into interface
 Instant Collaboration: Share presentations, applications and more directly from your computer -
no time consuming, pre-meeting uploads are required.
 Help Desk: Expert help available 24x7 for any web questions you may have and to ensure a
smooth meeting experience
 Integrated: Use the integrated web tools within the Cisco WebEx applications to control your
Ready-Access audio conference and log into the Cisco WebEx applications with the same
information you use to log into Ready-Access
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13. WebEx Meeting Applications
DEVICE COMPATIBILITY
Meeting Training Event Support
Center Center Center Center
WebEx Collaboration Cloud
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14. Cisco WebEx Connect Enterprise Instant Messaging
Collaborate securely with remote colleagues –
inside or outside of your organization
 Instant Messaging: Chat securely, with encrypted
one-to-one or group IM
 Presence Notifications: See which colleagues are
online and available.
 Integrated Web Conferencing: With the click of a
button launch a WebEx Meeting or Ready-Access
meeting with one or a group of other users
 Video and Audio Chat, and Click to Call: Add a mic and a webcam to enable real time video and
live audio with VoIP. Click any phone number to call that number
 WebEx Desktop Share: Real-time online meetings: Escalate any chat session to show-and-tell.
Show contacts your desktop and anything on it. Present slide decks, multimedia clips, whatever is
on your screen
 Centralized Administration: Add, update, deactivate or reactivate users and their profiles easily
from a single console
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15. Streaming / Webcasting Solutions
In partnership with ON24, we provide a global solution for few-to-many communications with
customization and robust reporting options
Live Video-Only or Audio-Only Streaming Internal Enterprise Events
Offer  Large, internal Streaming solution
 Service includes:  Available with full event management and
 Registration Service Unicast replication/multicasting
 Event Lobby and Audience Console
 Confirmation, Reminder and Post-Event Email Virtual Events
 Virtual Briefing Center
Live Video or Audio Streaming with  Virtual Tradeshow
Synchronized Slides and Interactivity On-
Demand Video
 Includes everything from the Live Video-Only
Streaming Offer plus:
 Presentation Manager
 Live Polls and Post-Event Survey
 Live Q&A during the Event
 Live Flash Audio-Only Webcast
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16. IP Video
Our converged IP VPN-enabled video conferencing solution is one of the most powerful
and versatile solutions available today, delivered through a single VPN port and local
loop
 Global Crossing IP VPN Service: Lets you originate your calls through a
superior infrastructure - a true MPLS-based service built directly over our global
fiber optic network.
 Packetized Video versus Circuit-Switched: Lets you realize the increased
efficiencies of optimized IP networking by deploying your video application over
the same local area network you use for data transmission, email, internet access
and file transfers.
 Hosting Zones: Legacy Global Crossing has Hosting Zones, equipment facilities
that house all of the technical components necessary to support IP and ISDN
based end points.
 Convenience: Our Interactive Web Reservations helps you arrange and manage
your meetings, obtain invoices, or order services – all with just a click of your
mouse using this online account management tool.
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17. Videoconference Suite – Public Rooms
For easy access to video conferencing without the cost of purchasing video equipment, use
legacy Global Crossing ’s video room rental program to conduct virtual face-to-face
meetings locally or globally
Worldwide Availability: Choose from over 500 public
High Definition rooms, 4000 Executive Video Suite
options and 400 Court Reporting facilities worldwide.
Cost-Effective Solution: Use our network of video
room rentals and take advantage of the personal
interaction that virtual face-to-face meetings can
provide for:
 Interviews for executive recruiting
 Depositions, Expert witness testimony, remote counsel and coordination
 Corporate training and equipment demonstrations
 Board of Directors and sales meetings
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18. Questions?
Nate Allen
Account Manager - Level 3 Communications
O: 416.216.2023
M: 416.835.4465
Nate.Allen@Level3.com
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