2. A business must get the
product to the right place
at the right time.
A product may not be a
success unless the
consumer is able to
purchase it easily, even if
it is heavily advertised
and at the right price.
PLACE
3. CHANNEL OF DISTRIBUTION
The route taken by a product as it passes from the
producer to the consumer.
Producer
Retailer
Consumer
Producer
Wholesaler
Consumer
Producer
Wholesaler
Retailer
Consumer
Producer
Consumer
4. Factors affecting channel of distribution
The product being sold
The finance available
The reliability of companies in the chain
The desired image of the product
Government restrictions
The product life cycle
Manufacturer distribution quality
5. EXAMPLES
Many firms distribute their
goods from large, centralised
distribution centres to benefit
from economies of scale.
A small local bakery, on the
other hand, will deliver goods to
the retailer for the consumer to
purchase.
6. Wholesalers
Act as a link between producers and retailers.
They buy in bulk and break down the units into
smaller quantities which can then be handled by
retailers.
7. Why use wholesalers?
Established distribution networks
Strong links with retailers.
By breaking down products into smaller batches
they allow the producer to concentrate on making
the product.
They bear the cost of storage or warehousing.
8. Saves the manufacturer from making numerous
small deliveries to many retailers, therefore
reducing costs.
The wholesaler carries the risk of the stock
losing popularity and going out of fashion.
Manufacturers may lose control over the way the
product is marketed to the consumer.
The wholesaler is likely to take some of the
profit so prices have to be higher
9. Retailers
Many large retail outlets deal directly with the
manufacturer
For example Sainsbury’s and Marks and Spencer.
10. What is a retailer?
The retailer is an outlet where consumers can physically
buy goods or services.
Retailers offer a variety of goods and services from
different producers.
Store the goods in their premises
Prepare and display goods for sale
Provide information to consumers through advertising
Offer consumers credit facilities, guarantees, after
sales service and delivery services
11. Some retailers use an exclusive
Manufacturer
Allows retailer to specify exactly what they want
from the manufacturer in terms of price and quality.
Allows retailer to benefit from purchasing
economies of scale by buying in bulk.
Competition can be reduced as manufacturers can
be prevented by retailer from supplying identical
products to other shops.
12. Some retailers use an exclusive
Manufacturer
The manufacturer gains regular orders from the
retailer
The manufacturer saves money on advertising
The manufacturer gains direct insight as to how
they can improve the product.
The manufacturer saves money on distribution of
the product as they do not have to deliver to
different locations
13. Types of Retailer
Provide a Description, Advantages, Disadvantages
and Examples for each of the types listed below.
(Provide information from the viewpoint of the
manufacturer)
E-tailer
Discount retailer
Convenience retailer
Supermarkets
14. Types of Retailer
E-tailer
This is an internet based company who
sell products using e-commerce and a
warehouse rather than using shop
Advantage: Wide exposure of the product
with low overhead costs
Disadvantage: E-tailers like Amazon
require large warehouses to store
products.
15. Types of Retailer
Discount retailer
This is a company who buy non-branded/
lesser known brands in bulk and
sell products at low prices to consumers
Advantage: Discount retailers have grown
rapidly in recent years due to their
popularity.
Disadvantage: Products being sold in a
discount store may suffer from public
perception of their quality
16. Types of Retailer
Supermarket
This retailer usually a large organisation
buy in bulk and stock the product in
different locations
Advantage: Stock a huge variety of
products
Disadvantage: These types of retailers can
have a bad reputation for putting smaller
businesses out of business
17. Types of Retailer
Convenience retailer
Otherwise known as a “Corner Shop” this
kind of retailer provides a limited choice of
a wide rage of household products.
Advantage: These retailers are in prime
locations in residential areas.
Disadvantage: As the retailer cannot buy
in bulk the products are usually sold at
high price to the consumer.
18. Direct Selling
Mail Order
E-commerce
Personal Selling
Direct Mail
TV Shopping Channels
Newspaper/Magazine selling
19. Direct Selling
Mail Order
E-commerce
Personal Selling
Direct Mail
TV Shopping Channels
Newspaper/Magazine selling
20. Direct Selling
Mail Order
Where customers are sent catalogues to search
through in their own time.
There is no need for a shop as the products can
be stored in a warehouse.
Very little customer service provided which can
affect sales
E-commerce
Selling products online to customers through a
website.
Products can be viewed and purchased 24/7
Unfortunately customers cannot see or hold the
product in person which may lose some sales
21. Direct Selling
Personal Selling
Where a company sends salesmen to consumers homes in
the hope of gaining sales.
This allows the salesman to demonstrate the use of the
product before it is bought
Customers may feel pressurised in to making a purchase
Direct Mail
Selling products via mail drops sent to consumers houses.
The mail drop typically states the price and contains details
as to how the product can be ordered.
A large area can be covered in a small time frame
Often the leaflets can be discarded as “junk mail”
22. Direct Selling
TV Broadcasting Channels
Where a company sells their product on a specialist
shopping channel like QVC
This allows the presenter to demonstrate the use of the
product before it is bought
It is very hard to get your product displayed on the channel
Newspaper/Magazine selling
Different from being “just” an advert, selling in
newspapers/magazines means including exact prices, the
means to order and contract details.
High exposure can be achieved at a low cost with
newspapers/magazines
People reading the newspaper/magazine can glance over
the advert too easily