2. CONCEPT
l Group: Two or more individual interecting
with each other in such a way that each of
them is influenced by one another.
&
l Dynamics:The social, intellectual, or moral
forces that produce activity and change in a
given sphere.
3. Group Dynamics
“The social process by which people interact
in a group environment & It influences of
personality, power and behaviour on the
Group Process.”
4. Group Dynamics
l 1)To identify and analyze the social
processes that impact on group
development and performance.
l 2)To acquire the skills necessary to
intervene and improve individual and group
performance in an organizational context.
l 3) To build more successful organizations
by applying techniques that provide positive
impact on goal achievement.
Objectives:
5. Types of Groups
Formal - structured to perform specific
tasks.
Informal - emerge naturally in response
to organizational or member interests.
9. Group Size
l to express individual viewpoints;
l to develop social relationships;
l to ensure everyone participates;
l for individual recognition.
Issues to be considered include opportunities:
10. Group Structure
l ensure that all skill sets are included;
l examine the impact of a poor performer
on group achievement;
Issues considered include:
11. Group Structure (contd)
l ensure a combination of leaders and
followers;
l examine the potential for personality
conflicts;
l impacts of member diversity.
12. Group Development
Forming - orientation, guidance
(dependence)
Storming - conflict, roles and
responsibilities, rules and procedures,
individual recognition
(counterdependence)
13. Group Development (contd)
Norming - issue resolution, develop
social agreements, cohesion, establish
group norms (interdependence)
Performing - mutual assistance,
creativity, understanding goals and roles
(independence)
Adjourning - closure, symbolism,
ceremonies, and emotional support.
14. Group Functions
l Task behaviours;
l Maintenance behaviours;
l Self-interest behaviours.
17. Group Norms
l social standards and acceptable
behaviours;
l collectively held expectations of group
functioning;
l provide regularity and predictability to
group functioning.
18. Factors That Impact Effectiveness
Role Ambiguity - worker is unclear of job
definition;
Role Conflict - worker experiences job
overlap.