Skillsoft presents the Welch Way management program

© 2014 Skillsoft Ireland Limited
Presented by: Neil Chappell
Tel. 506 462 1311
Date May 2nd 2014

© 2014 Skillsoft Ireland Limited 2
Product Portfolio
Continuous leadership learning for employees at all levels of the organization
Best Minds
In Business
• Leadership Advantage
• Competency based paths
• Reinforce or complement learning in
competencies
• Performance support
• Cadenced, outcome-based programs
• Core management and leadership
competencies
• A fully functional, time-tested, formal
management development program
• Courses, LDC, Books, KCs
ExecSummaries, ExecBlueprints
• Blend best-of-breed assets with
existing programs
• Often used for individual learning

The ‘Power of Many’
Skillsoft offers solutions that help to mobilize ALL employees around
what matters most to create an unprecedented level of organizational
momentum and agility.
We Make it Stick
We make continuous learning possible and embed it into the culture and
workflow of your people. They develop constantly with a practical
approach for today’s busy leader.
The Best Minds in Business
Your people learn from the very best minds in business and leadership –
the most recognized business thinkers, consultants and CEOs - including
Jack Welch, Marshall Goldsmith, Stephen Covey and many more
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Skillsoft and Leadership
Not for a day, a week, a month, or even a year, but for life through immersive
training and continuous reinforcement

Introducing “Welch Way”
Skillsoft is excited to announce a strategic partnership with the Jack Welch
Management Institute to offer the Welch Way

Jack Welch’s singular business insights that provide a
proven game plan for success , which cuts through theory
and gives users practical, immediate actionable
management skills
 Timeless Teachings
 Immediate Applicability
 Interactive Learning
5
What is the “Welch Way”
If you could have Jack Welch coach your team, wouldn’t
you take him up on it?

Immersive management
development program
• Branded thought leadership
• Programmatic, cadenced,
structured
• Actionable learnings
• Aligned to proven core
management principles

 One of the world’s most reputed and
celebrated CEO’s
 Achieved epic results in 21 years as CEO
of GE – market capitalization had a 30-fold
increase of more than $400 billion
 Named "Manager of the Century" by
Fortune magazine.
 More active in business than ever as an
author, advisor, speaker and television
commentator
 Head of Jack Welch, LLC, serves as
Senior Advisor with private equity firm,
Clayton, Dubilier & Rice and an advisor to
IAC (Interactive Corp)
 Executive Chairman of Jack Welch
Management Institute at Strayer University
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About Jack Welch

“I believe the desire and ability
of an organization to
continuously learn from any
source anywhere, and rapidly
convert this learning into action,
is its ultimate competitive
advantage.”
Jack Welch on learning

Welch Way’s initial offering focuses on the most mission-critical
dimensions of management through six comprehensive programs:
 Leadership in Action
 Change Management
 Creating a Winning Strategy
 Managing Your Team
 Finance for Managers (available Q2)
 Operational Excellence (available Q2)
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Welch Way Programs
The Welch Way is a management training program that delivers battle-tested
business techniques you can put into action immediately

Each of the six programs is divided into modules focused on mission-
critical management skills and comprise:
 Jack Welch keynote videos
 Reflective questions
 Video-based core content
 Playbooks for actionable steps
 Assessments
 Coach’s, facilitator, participant guides
 Approximately 8-10 hours of content
per program
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Welch Way Program Structure
Takeaways A Plan of Action

Leadership in Action: Course Outline Example
• Mission Statements that Work – Your Roadmap to Winning
• Motivating Your Team with Mission and Behaviors
• Managing Your People for Performance
• Hiring Great People
• Getting Every Brain in the Game
• Qualities of Great Leaders
• Candor: Getting to What Matters
• Going with your Gut: How to Make the Tough Calls
• Building a Learning Team
• Rewarding Risk
• Celebrating Success

Facilitator, Coach & Participant
Guides
12

 Three unique guides for each unique role: Participant, Facilitator
and Coach’s Guides are provided by Learning Consultant upon
program implementation.
 These guides direct the key players through each step of the
program via checklists, calendars, discussion questions, facilitation
tips—and more!
 In addition to the guides, additional support services are available.
Ask your Learning Consultant for information.
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Welch Way Guides: Overview
Skillsoft ensures that each organization is set up for success by
providing all players in the Welch Way program the unique level of
support required to immerse learners and implement learnings.

Client Team Roles
Welch Way
Executive
Sponsor(s)
(3 – 4 hours over the
program)
Typically the contract
decision maker;
provides executive
direction
Appoints the client
team
Participates in the
development of the
measurement
strategy
Attends program
reviews
Engages leadership
and program
participants
Welch Way
Project Leader
(Pre-implementation 25%
FTE; post implementation
10% FTE)
Client-side central
point of contact.
Partners to set
implementation
timelines, ensures
deliverables are
met, and monitors
progress
Serves as the
primary program
contact post-
implementation
Participates in
program reviews
Welch Way
Coaches
(15 minute/week/coachee)
Review the Coach’s
Guide. Coach
participants through
the program by
helping your
coachee tie
personal objectives
back to the
organization's
strategic objectives
Review the
Program Charters
created by coachees
Check in with
coachees throughout
the program
Observe how
coachees leadership
skills evolve.
Provide meaningful
feedback, positive
recognition, and
helpful ideas for
course correction
Welch Way
Program
Facilitator &
Marketing
(90 minute/week*)
Distributes facilitator,
participant & coach’s
guides.
Organizes and
conducts program
kick off, mid-point
check in and final
meeting with
participants per
Facilitator’s Guide.
Partners with the
Learning Strategist
to design the
marketing plan then
customizes and
distributes the
marketing collateral
Participates in
program reviews
Skillport or LMS
Administrator
(Pre-implementation
25% FTE; post
implementation 10%
FTE)
Attends virtual admin
training sessions
Manages learner
database
Assigns Welch Way
content to
Runs usage reports
* Time commitment for the facilitator will increase during the program depending on the number of cohorts.

Facilitator’s Guide: Overview
 Designed for the Client Program
Leaders and Facilitators
 Provides a guide to:
 Configure the program
 Ensure program success
 Set up and run a kick off
meeting
 Host a mid-point check in
meeting
 Host a final debrief meeting
 Continue the journey
 Includes Discussion
Questions
 Provides a recommended
Program Calendar
15

Facilitator’s Guide
 Everything a facilitator
needs to successfully set
up and run the program,
including:
 Configuration
instructions
 Facilitator tips
 Checklists
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Facilitator Guide: Discussion Questions
 Suggestions for weekly discussion questions that drive deeper
engagement
 Questions can be discussed during weekly cohort meetings, or
emailed to participants as virtual conversation starters or ideas for
self-reflection
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Facilitator Guide: Program Calendar
 Provides a recommended
cadence that can be
modified to meet each
unique group’s needs
 Includes detailed time
commitments per week (in
minutes) to:
 Sets clear timing
expectations for
participants
 Allows participants to
plan accordingly
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 Provides a program overview so
coaches and executive
sponsors are aware of the
contents
 Allows coach to be
knowledgeable about program
contents even if they’re not
participants themselves
 Encourages coach to engage in
coaching conversations with
participants
 Outlines behaviors to watch for
relevant to each section in the
program
 Provides discussion questions
for coaches to leverage in
coaching conversations
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Coach’s Guide: Overview

Coach’s Guide: Coaching in the “Experience the
Program” Phase
 For each program section, coach can quickly and easily:
 Follow along via short description of concepts covered in section
 Learn about new leadership behaviors to anticipate and
encourage
 Access discussion questions or topics to guide coaching
conversations
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Participant Guide: Overview
 Provides an overview of the
program structure and includes
a program calendar
 Checklists outline expectations
and actions for each section of
the course
 Encourages participants to
collaborate with each other and
with their coaches
21

 Weekly checklists help
participants stay on track
 Weekly calendar Includes
detailed time commitments per
week (in minutes) to:
 Sets clear timing expectations
 Allows participants to plan
accordingly
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Participant Guide: Checklists & Calendars

 In addition to guides, teams
are also provided with a
brief (2 page) document that
allows participants, coaches
and sponsors to:
 Outline success
 Identify learning
opportunities
 Set goals for the program
 Participants are encouraged
to complete their Program
Charter prior to program
start, and then review and
reflect on this tool during
and post-program
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Program Charter Tool: Overview

Welch Way Services

 Core services are included in the price of the product and offered by
the account Learning Consultant
 On-going client support including implementation, alignment,
marketing and measurement
 Implementation Services:
 LMS/Site set-up support
 Client Community ID creation
 Connect client to purchased program guides (Facilitator, Coach and
Participant guides)
 Access to Administrator training
 Ensure client schedules kick-off, mid-point and final call
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Welch Way Core Services

The Program Services offering comprises 10-15 hours of virtual implementation
and facilitation service, per Welch Way program.
The Skillsoft Consultant will:
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Welch Way Program Services
 Guide administrators on implementation of program logistics:
 Site set up, program assignment, customization of Quick
Reference Guide
 Review all program support materials with client:
 Program overview, best practices, and delivery tips
 Participant, Facilitator and Coach’s Guides, and Program
Charter Tool
 Best practices for inGenius/social collaboration tool, and
Game Changer activity review
 Conduct all 3 program calls with program participants:
 Kick off call, Mid-point call & Final call
 Conduct call with Coaches to review their role and Guide
 Conduct Final Q&A/Readiness call with client sponsors
 Train the Trainer capability (at no extra cost)
 Conduct program with “client trainers” as participants
(includes leading a “Practice Session with Trainers”)

Skillsoft Experts Run & Manage The Process
Skillsoft Consultant executes all customer responsibilities for implementation,
program management and administration, per WW Program:
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Welch Way Turnkey Solution Services
• Strategic planning and participant selection
• Staggered schedule coordination and cohort
management
• Pre-launch marketing and communications
• Champion and Coach preparation
• Kick-off presentations to each cohort
(max of 25 participants in each cohort for increased
engagement and collaboration)
• Progress tracking and reporting
• Weekly reminder email and social learning prompts
• Facilitation of collaborative sessions (mid-point and
end-point)
• Post-program performance impact surveys at 3 and 6
months

WW Services Features
Core
Services
Program
Services
Turnkey
Services
Virtual client logistical deployment support including:
Access to program materials, site set up, admin training,
marketing
Review of all supporting materials with client including
delivery best practices
Strategic planning, participant selection and program
management, on behalf of the client
Conduct Practice Session with client trainers
Conduct Coaches meeting
Conduct Kick-off, Mid-point and Final program meetings
Staggered schedule coordination and cohort
management
Progress tracking and reporting
Send weekly reminder email and social learning
prompts
Conduct final Q&A Session with Client Sponsors
Post-program surveys, at mutually convenient times
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Welch Way Partners
Customers from every industry are seeing
immediate, game-changing results.

Thank You!
30

Skillsoft presents the Welch Way management program

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