An Inclusive Mobility Training Course Design is accepted as an Executive Education Course offering by the Ateneo School of Government Visit our website here: www.inclusivemobility.net Like our Facebook page: https://www.facebook.com/inclusive.mobility.7 Contact us at: info@inclusivemobility.net

1. TRAINING NEEDS ANALYSIS FOR INCLUSIVE
MOBILITY COURSE FOR PROFESSIONALS
FEBRUARY 10, 2014
with generous support from

2. TRAINING NEEDS ANALYSIS FOR INCLUSIVE MOBILITY
COURSE FOR PROFESSIONALS
Ateneo School Of Government
Ateneo De Manila University, Loyola Heights, Quezon City
February 10, 2014
DOCUMENTATION REPORT

3. Table of Contents
List of Acronyms .................................................................................................................... 4
Executive Summary ............................................................................................................... 5
Opening Program .................................................................................................................. 7
Welcome Address .................................................................................................................................................................... 7
Profiling of Participants ........................................................................................................................................................ 8
Presentation of the Rationale of the Training Needs Analysis ............................................... 11
Workshop 1: Determining the Goals of the Future Performance of the Organization ............ 14
Open Forum ............................................................................................................................................................................. 15
Workshop 2: Identification of Challenges that the LGU might face in the Future ................... 17
Open Forum ............................................................................................................................................................................. 18
Workshop 3: Determining Employee Performance in order to respond to the Challenges
and Attain Goals .................................................................................................................. 19
Open Forum ............................................................................................................................................................................. 19
Workshop 4: Identification of needed new skills, knowledge and attitude of the
Employees ........................................................................................................................... 22
Open Forum ............................................................................................................................................................................. 22
Synthesis and Moving Forward ............................................................................................ 23
Closing ................................................................................................................................ 26

4. List of Acronyms
AIP
Annual Investment Plan
ASoG
Ateneo School of Government
BRT
Bus Rapid Transit
CCTV
Closed-Circuit Television
CLUP
Comprehensive Land Use Plan
E-vehicles
Electric Vehicles
FTI
Food Terminal Inc.
iBoP Asia
Innovations at the Base of the Pyramid in Southeast Asia
IM
Inclusive Mobility
LGU
Local Government Unit
MMDA
Metropolitan Manila Development Authority
MTMB
Muntinlupa Traffic Management Bureau
NCP
TNA
Training Needs Analysis
TWG
Technical Working Group
UP-NCPAG
University of the Philippines - National College of Public Administration and
Governance
UP-NCTS
University of the Philippines-National Center for Transport Studies

5. Executive Summary
The Training Needs Analysis for Inclusive Mobility Course for Professionals Meeting held at the
School of Government, Ateneo de Manila University, Loyola Heights Quezon City last 10
February 2014, was attended by a total of 17 individuals coming from 8 different local
government units in Metro Manila. 29% of the participants were female while majority is
composed of male planners and other technical staff of the LGU. With support from the
Rockefeller Foundation, this event was organized by the Innovations at the Base of the Pyramid
in Southeast Asia (iBoP Asia) Program under the Inclusive Mobility Project of the Ateneo School
of Government (ASoG).
Dr. Segundo Romero, Project Director of Inclusive Mobility Project said in his welcome remarks
that the cooperation of the participants in helping the IM project team outline an IM course for
professionals delighted him. He emphasized that this meeting was intended to pick the brains of
the participants and specify the needed competencies at the LGU level to design a course that
would work according to the needs of those working on transport and mobility. The course is
also meant for LGUs to respond to the needs of their constituents. Dr. Romero contextualized
inclusive mobility with the idea of "letting the people help transform themselves" and not be too
dependent on infrastructure. He highlighted that the IM concept simply speaks of congruence of
people from all walks of life with all modes of transportation.
This TNA meeting aims to come up with a wish list of what the local government can study and
what competencies they would need to create a more sustainable urban transport. This meeting
can help come up with a course that will be responsive to the needs of the LGUs over the long
term. The project team thinks that this course is a good opportunity for the LGUs to increase
their capacity and competency especially in the area of inclusive mobility for transport. The
project team recognized that each city has different required expertise and hoped to widen the
competencies (in terms of knowledge, skills and orientation) of the participants at the end of
this meeting.
The training needs analysis meeting was divided into four stages managed through workshops.
The first workshop determined the goals of the future performance of the organization, the
second workshop identified the challenges that the LGUs might face in the future, the third
determined employee performance to respond to the challenges and attain goals and the fourth
and last workshop identified the needed new skills, knowledge and attitude of the employees.
Overall, the concept of inclusive mobility is something new to the participants. They were
familiar about the elements but they were unaccustomed to the whole IM concept. Dr. Danielle
Guillen gave the basic requirements of inclusive mobility and the notion of inclusivity within the
local government context. Contrary to what the participants think inclusive mobility does not
depend on the administration. Inclusivity is looking at the big picture, on the entirety of Metro
Manila's sustainable urban transport. She reiterated that the notion of inclusive mobility is not
to solve traffic rather increase mobility for all. The LGUs can be champions on IM and inspire
others to change their perspective on sustainable urban transport.
Some of the key points raised by the participants were as follows:

6. 





The problem mostly lies in program/ policy implementation hence, LGUs should be
consistent and political will is critical in achieving inclusive mobility.
In city planning, planners look at roads mostly for the benefit of private vehicles but not
for pedestrians.
LGUs should start with awareness especially with the key employees that are
contributory to inclusive mobility by looking at the existing policies and finding out the
gaps.
To meet the transportation challenges, there should be a holistic vision that requires a
paradigm shift by the leaders.
The inclusive mobility role should not be assigned to a particular division or department
only, rather everyone in the LGU should be involved.
The LGUs acknowledged that as of the moment, IM is not yet embedded in LGU policies,
plans and programs, however in the creation of the LGU's AIP, inclusive mobility should
already be integrated.
Some of the notable suggestions from the participants were:






Create a TWG on IM
Create a new line item or position that would focus mainly or specifically on IM
Organize a training workshop on IM for awareness purposes
Consider a more rounded policy management in terms of project management
Include sanctions to those who disobey policies
Modify city ordinances to promote accessibility
The main difference of the IM course with other institutions offering courses on sustainable
urban transport is that other organizations are more technical in their method while the IM
training course is in a sense political as it aims to change the distribution of values in the society
and affects the behavior in the institutional and customer level.
In moving forward, the participants deemed it necessary to include (but not limited to)
Sustainable Transport and Climate Change, Monitoring and Evaluation of Mobility
Management Activities, Transportation Policies and Planning Practices, Urban Growth and
Strategies for Sustainable Development and Theory and Practice of Transportation
Planning as five areas to learn in the IM course. The team will draft a course and curriculum
design to be presented on March 6, 2014 to the same group present in this meeting.

7. Opening Program
The program started with the singing of the Philippine National Anthem followed by an
invocation led by Mr. Lorenzo Cordova, Research Associate of the Inclusive Mobility Project.
This meeting aims to conduct training needs analysis for the course development workshop for
professionals. The proposition on this inclusive mobility course has been presented to NCP and
Metro Planado and this meeting serves as the next step toward developing the course.
Welcome Address
Dr. Segundo Romero, Director, iBoP Asia Program, Ateneo School of Government
Dr. Romero observed that the meeting with
Metro Planado was composed mostly of female
attendees but in this TNA meeting, majority of
the participants were male. The cooperation of
the participants in helping the IM project team
outline an IM course for professionals
delighted the team. There are and have been
plenty of courses offered on urban planning
and environmental management but these
courses were not designed specifically for
LGUs.
One of the outputs of the IM project is to come up with an IM course intended for professionals
specifically those working in planning, transport, mobility and road safety and responsive to the
needs of the LGUs. In this meeting, the project team hoped to pick the brains of the participants
and specify the needed competencies. The course would be designed according to the needs of
those working on transport and mobility. The course is also intended for LGUs to respond to the
needs of their constituents.
Inclusive mobility seemed like a new concept to the participants so Dr. Romero asked them to
think of their cities in terms of formal and informal and those with capacity to buy vehicles and
those who have none. To understand the idea further, he provided an illustration. In Metro
Manila, those who have no capacity to buy a vehicle sometimes use bikes to go to work from farflung areas like San Mateo Rizal to Makati City, putting their lives at risk on roads daily. In other
countries, biking is a primary mode of transportation that even officials and most LGU
employees use biking and walking as means to go to work daily. A lot of countries now are using
non-motorized forms of transport with the idea of "letting the people help transform
themselves" and not be too dependent on infrastructure. With these examples, the IM concept
simply speaks of congruence of people from all walks of life with all modes of transportation.
This is what the IM training is about and what the project team would like to imbed or share
with the LGUs.
Metro Manila, like Jakarta, will be growing to be one of the biggest cities in the world. So the
planners in the government sectors within these cities should think of more imaginative and
innovative ways of meeting the needs of the people they serve.

8. Dr. Romero also shared that he came from a meeting with MMDA to find out that this year there
will be eighteen infrastructure projects (some will happen simultaneously) in line for Metro
Manila. He wondered how this would work physically and reiterated that as public servants in
(local) government, they have political capital and a big responsibility in their hands over the
long term to do their mandated work and even beyond. Sometimes it is not a matter of intention
but should be backed up with the right competency. Seeing the big picture would allow them to
work on a specific issue per location and create more impact.
This TNA meeting aims to come up with a wish list of what the local government can study and
what competencies they would need to create a more sustainable urban transport. This meeting
can help come up with a course that will be responsive to the needs of the LGUs over the long
term. The course might require getting resource persons and knowledge from abroad when
needed. The project team thinks that this course is a good opportunity for the LGUs to increase
their capacity and competency especially in the area of inclusive mobility for transport. For the
participants, the team sees the course to be applicable to their continuing professional
education entitlement or be credited in postgraduate studies, but definitely this course will add
on to their competencies.
Profiling of Participants
As part of getting to know everyone on the table, the participants were given metacards and
pens and were asked to provide the following information about them:





Name
Position
City/ Office/ Organization
Traffic and transport related initiatives they are currently working on
Expectation on the workshop
All in all there were seventeen participants coming from eight LGUs in Metro Manila,
representing the City Planning and Development office, Urban Development office, Engineering
Department and Disaster Risk Reduction and Management office and with the following gender
representation:

9. Gender Representation
Female
29%
Male
71%
The table below summarizes the responses submitted and reported in plenary:
NAME
POSITION & CITY/
OFFICE
Nick Llorence R.
Sangalang
Project Development
Officer, City Planning
and Development Office
- Pasay City

Environmental
Management Chief, City
Planning and
Development Office Pasay City
Project Development
Officer, City Planning
and Development Office
- Mandaluyong City


Approval of recent CLUP
Promotion of nonmotorized transport

Zoning Officer II, Traffic
and Parking
Management Office Mandaluyong City
Member of former TWG
for the uniform traffic
code of Metro Manila. No

Project estimator of the
Mayor (vertical and
horizontal)
Zoning division: create and
maintain set back of the
project
Outlined the traffic code of
Metro Manila as member of
the TWG
Goal of the TWG: set up
traffic department per city
in Metro Manila
TWG Outcome: Single
ticketing system
Achilles L.
Robiso
Gregorio S.
Raposon Jr.
Roberto J. Javier
TRAFFIC/ TRANSPORT
RELATED INITIATIVES





EXPECTATION
Hiring more traffic aide/
enforcers for more strict
implementation of laws
Sidewalk clearing
Anti-scavenging
To learn and
understand the
current situation of
traffic and transport
systems and to
address and solve the
problems.
To design a course
that suit the needs of
professionals
especially those in the
LGU or the local level.

10. NAME
POSITION & CITY/
OFFICE
TRAFFIC/ TRANSPORT
RELATED INITIATIVES
longer meeting as a
group because of change
in administration

Engineer, Planning
Office - Marikina City

Jennifer Michelle Planning Officer II,
D.L. Macas
Urban Development
Department - Makati
City

Engr. Calvin A.
Carambag






Roberto Horique
Section Head,
Monitoring Division
Engineering Department
- Muntinlupa City




Dionisio M.
Nicolas
Jerry G. Arciaga
Alphipany G.
Monitoring Inspector,
Engineering Department
- Muntinlupa City
Monitoring Inspector,
Engineering Office Muntinlupa City
Operation & Warning

Mandaluyong City is the
first to include tricycle and
pedicab regulation office as
a division of traffic and
management
Update CLUP and Zoning
Ordinance
Bikelanes
Education for pedestrians
Expanding pedestrian and
bikeway network in the
city
Promotion of the use of
non-motorized vehicles
Promotion/ explanding the
use of e-vehicles/ hybrid
buses (BRT)
Upgrading/ enhancing
infrastructures (roads,
signage, etc.)
Promotion of road safety
measures
City oversees disaster.
Removal of illegal signage
along the road. Trimming
down trees that obstruct
roads.
Beautification of national
road for safety in
transportation/ vehicles
and pedestrian users
Member of sidewalk
clearing operation by
MMDA
Coordination from Traffic
Management Bureau
(MTMB) officer to their
needs in study on traffic
Studies transport and
traffic along Alabang to
reduce traffic congestion


City overseer on disaster
Task force illegal sidewalk
vendor

Retrofitting of bridges
EXPECTATION
Improve the
knowledge/
information about
transportation and
land use to enhance
LGU capacity
Organizers can draw
out all the great ideas
from the participants
and can maintain the
active participation
among us.
To be more successful
on the study of these
training
To adopt additional
knowledge on the
topic of this training.
Additional Knowledge
about mobility
Additional ideas on

11. NAME
Roque
POSITION & CITY/
OFFICE
Technical Staff, Disaster
Risk Reduction and
Management Office Malabon City
TRAFFIC/ TRANSPORT
RELATED INITIATIVES




Tomas (Tomet)
Domingo
Zoning Officer, Planning
Office (Zoning division) Malabon City



Gissel B. Blanco
Zoning Officer II, City
Planning and
Development Office Taguig City

Zoning Officer II, City
Planning and
Development Office Taguig City
Chief, Research and
Statistics Division of
CPDO - Parañaque City
Administrative Assistant
I, Research and Statistics
Division of CPDO Parañaque City


Ronnie M.
Pagkalinawan
Tess Quinto
Daniel Jay
Santos


Setting of No Parking zones
Sidewalk clearing
operations for pedestrians
Re-routing scheme (heavy
traffic flow)
CCTV on major roads and
intersections
Clearing of sidewalks
No parking zones
Implementation of oneway streets
(locational clearance and
development permit)
Updating CLUP
Implementation of Zoning
Ordinance
Updating the CLUP
FTI Ayala Plans for
transport modes
EXPECTATION
public safety and
traffic management
To minimize if not
eliminate traffic
Additional knowledge
and skills
Additional
information/
knowledge about the
training/ seminar
To learn new things
Presentation of the Rationale of the Training Needs Analysis
Mr. Lorenzo Cordova, Research Associate, IM Project
Mr. Cordova shared his excitement because of the varied representation from planning to
implementation to research in this meeting. The project team recognized that each city has
different required expertise and hoped to widen the competencies (in terms of knowledge, skills
and orientation) of the participants at the end of this meeting.
He introduced the IM project by showing a short video. Dr. Romero heads the IM project
together with Dr. Danielle Guillen under the iBoP Asia Program of the Ateneo School of
Government. The entire program focuses on social innovations and how these innovations work
for the poor and the vulnerable. Specifically, the IM project deals with the vulnerable sector in
the transport sector composed of 80% of the total population in Metro Manila. In 2011, the IM
project was funded by the Rockefeller foundation and since then has worked with LGUs,
academe and other transport stakeholders in Metro Manila.

12. The development of a course on IM for professionals is one of the project components. The
second component is related to the campaign of sustainable urban transport and utilizing the IM
framework where the project team is organizing and mobilizing a multi-stakeholder IM
Network. The first organizational meeting of the Network happened last February 4, 2014 with
only a few more steps needed until the Network is completely registered formally with the
Securities and Exchange Commission. The third component consists of designing a training
course for IM professionals and give capacity building for LGUs in the field of transport and
planning to address the challenges in sustainable urban transport and IM, which is what this
TNA meeting is about. The fourth and last project component is a research on transport
governance for possible indicators veering towards the right policies for the transport system
and how the national and local policies complement each other.
This training needs analysis meeting wishes to assess the particular competency and
development needs of the cities toward a more efficient transport system. TNA is a good
opportunity to customize the needs of the cities considering the possible dimensions on
engineering, technical, economic, social and the overall impact in the city.
The IM project team conducted few trainings on sustainable transport and climate change in
which many of the LGU offices from planning and transport offices participated. Mr. Cordova
showed another short video on the trainings that transpired. The video talked about sustainable
urban transport as being more than just infrastructure. Sustainable urban transport also
includes technology, social, economic and data that needs to be sewn together to be responsive
to the challenges of the LGUs. The project also conducted a Sustainable Urban Transport
technical tour funded by the Rockefeller foundation in Guangzhou China. Several LGU executives
and technical staff attended such as the Mayor of Muntinlupa, MMDA Chairman and Mayor of
Marikina, to name a few. All in all thirty-four participants were brought to Guangzhou to
examine its transportation system and how their Bus Rapid Transit (BRT) system integrates
with the walkable sidewalks, bikeways and open spaces (i.e. public parks).
Mr. Cordova discussed the framework of inclusive mobility as composed of the following ten
principles:
1. A transport system that works for the poor and the vulnerable. Statistics say that more
than 80% of the population of Metro Manila takes public transport but traffic is caused by 20%
using private vehicles. In this case, transport is seen also as a social right or social justice. A
planning related question on transport is whether to focus on the 80% of the population or the
20%? The challenge for transport planning is for it to work in both ways and not just favor a
particular sector.
2. A walkable, bikeable and accessible city. The truth is Metro Manila is not lagging behind
other cities in terms of having sustainable transport. There are some cities in developing
countries that go back to the basic ways of walking and biking just like what the city of Marikina
has done with their bikeways project. However, this type of program needs continuous
housekeeping.
3. Moving people, not vehicles. If the framing of city planners is moving vehicles, it results to
traffic. The challenge related to inclusive mobility is how to move people, goods and services
and not vehicles.

13. 4. Mobility with safety and civility. This principle is inclined toward the social side. Safety
tackles the issue on avoiding road accidents (i.e. bus accidents) that seem to be happening a lot
lately. Civility, on the other hand, is more on the moral side of the people.
5. Clean air, clean streets, clean vehicles and clean facilities. Sidewalk clearing is one
initiative that falls under this principle. Together with it is clean air by the use of e-vehicles.
Technology also has a big role in making this principle possible.
6. Planning and communicating better and travel less. This refers to careful planning of daily
routine to reduce travelling from one place to another and contribute to Metro Manila traffic.
7. Sharing information to increase connectivity and accessibility. LGUs should have readily
available data in order to come up with informed and sound decision-making. This deals with
the most efficient way of having up to date data easily provided to decision makers and
researchers.
8. Making our neighborhood more accessible to the rest of the city. Transportation system is
like veins in our body that if one is clogged, the entire body will suffer. With this in mind, a
community stakeholder once said that opening exclusive subdivisions in Metro Manila would
help decongest traffic.
9. Changing mindsets and behaviors - authorities' as well as ours. Each one has a role but
there is a need to change one's perspective and civility.
10. Mobility of all, for all, by all. Everyone should get involved in making transportation work
for the poor and the vulnerable (i.e. pregnant, elderly and children).
In forming the IM network, the stakeholders agreed on a vision. The various stakeholders' composed of academe, private, NGOs, CSOs, government - vision of sustainable urban transport
and inclusive mobility for Metro Manila is:
A safe, seamless, well-connected, accessible, and user-friendly Metro Manila
sustainable urban transport system that works for all Metro Manilans, especially the
poor, the vulnerable, the disadvantaged, and the marginalized.
The LGUs respond to the challenge of sustainable transport and IM in the following manner:
1. Design and construct "complete streets" that are walking and cycling-friendly. There
should be hierarchy of transport modes.
2. Create dense and inter-connected street networks that enhance accessibility
3. Ensure efficient use of right of way through traffic management and organized and paid
parking.
4. Support high quality public transport that is reliable, comfortable and frequent.
5. Maintain a compact city footprint by facilitating public transport-oriented development.
If the framing is traffic, is it leaning towards public transport or leaning towards the use
of vehicles?
6. Strengthen and improve intermediate public transport for last mile connectivity.
The IM course framework should work in multiple layers with transportation as one aspect. But
the framework also looks at the overall urban development and management and sustainable
development and management. There is also a need to look at the gaps in terms of vision, policy,
implementation and evaluation. It is possible that the city has a vision but there is not enough
policy. Perhaps there are policies but not enough implementation. It is also possible that the city

14. implements but has no proper monitoring and evaluation mechanism in place. The overarching
component is communication and performance management. For this TNA meeting, the project
team will look at the knowledge, skills and orientation of each LGU to identify the gaps.
The core competencies of IM professionals should include:






Policies and regulations
Tools and techniques
Planning design
Operations
Management
Communication
This course is intended to build the capacity of local government executives and technical staff
in the area of mobility management and sustainable transport development towards more
livable cities.
The key features of the IM course include:



5-day training course classified into introductory, intermediate and advance
Should have a designed mix of disciplines that it is not solely for technical purposes
Credited courses
The development of the IM course starts in this TNA meeting today by identifying challenges.
The results would be presented on March 6, 2014. Everyone will agree on the course design
then the project will develop training materials which will be validated on its applicability and
helpfulness to LGUs.
The essence of the TNA is to look at the big picture by starting with future organizational goals
and challenges. Next is to assess the required employee performance to meet the goals and
challenges. Then move on to assess required employee skills, knowledge and orientation to
deliver the performance. And lastly, identify training needs to bridge the gap (new skills,
knowledge and orientation). These are the four stages of the workshop in this TNA meeting.
Every workshop session will run for fifteen minutes with additional ten minutes allotted for
open forum. Metacards were given to the participants to write their ideas on. Each metacard
should have keywords in big bold letters to be visible by everyone in the room.
Workshop 1: Determining the Goals of the Future Performance of
the Organization
The first guide question was: What key words represent your LGU's vision of sustainable
transport and IM for your city? Enumerate as many key words but with only one idea per
metacard.
The answers of the participants were grouped as follows:


Accessible, Walkable City, To open City Alternative Route Exit System or C.A.R.E.S.
Green Mobility and Smart Mobility, Environment Friendly, User-friendly, Eco-friendly,
Clean, Green, Healthy, Low carbon dioxide emission

15. 






Safe, Safe and Healthy, Safe and Walkable streets
Comfortable
Inclusive, Balance between gender (added in plenary)
Flood free
Smooth flow of traffic, Flexible road
Progressive city, Economical, Affordable, Profitable Sustainable, Modern
Educate
The workshop result also showed that most cities see sustainable transport as a complete
package, from being environmentally sound to being citizen-friendly while some cities were
specific to their own advocacy. Answers classified per city came out as follows:
Las Piñas
Accessible, Safe and Healthy, Progressive city
Pasay
Accessible, Environment Friendly, Healthy, Affordable
Marikina
Walkable City
Muntinlupa
To open City Alternative Route Exit System or C.A.R.E.S.
Makati
Green Mobility and Smart Mobility
Taguig
User-friendly, Safe, Comfortable, Affordable
Parañaque
Eco-friendly, Clean, Green, Low carbon dioxide emission, Economical, Profitable
Sustainable, Modern
Malabon
Eco-friendly, Safe and Walkable streets, Smooth flow of traffic
Mandaluyong
Safe, Flood free, Educate
Open Forum
Overall, the concept of inclusive mobility is something new to the participants. They were
familiar about the elements but they were unaccustomed to the whole IM concept.
In clarification to some of the responses, the participants expounded on some of the terms that
emerged such as Comfortable as pertaining to the contentment of the people in the city on their
entire well being. Progressive means rate of improvement while Modern refers to development.
Educate is related to civility.
The most common answer from the participants was healthy and clean followed by
progressiveness; accessibility came out third and safety as the fourth.
Jennifer (from Makati) clarified her answer on Smart Mobility as pointing to all concerns and
aspects coming from all sectors. She perceived transport is for everyone to have access
regardless of one's economic stature.
Robert (from Mandaluyong) said that the problem is mostly on program/policy
implementation. As an example he mentioned a case during elections when the poor do things

16. for a living that could obstruct traffic and is highly tolerated during that period. The LGUs
should be consistent with implementation hence, political will is critical in inclusive mobility.

17. Workshop 2: Identification of Challenges that the LGU might face in
the Future
The question for the second stage of the TNA was: What are the key challenges that our LGUs
face in the area of inclusive mobility?
The participants were asked to identify the challenges in terms of:




VISION GAPS (eg. no vision; vision not responsive to the needs of constituents; vision
unrealistic, vision uninformed by local and foreign exemplars)
POLICY GAPS (eg. lack of adequate enactments and mandates)
IMPLEMENTATION GAPS (eg. lack of operationalization, projectization, and actual
performance)
EVALUATION GAPS (eg. lack of measurement of actual achievements)
The answers gathered from the participants were as follows:
VISION GAPS
Not on strategic point of view of leader results to non inclusion in the
Vision (Parañaque)
Lack of framework (Parañaque)
Vision is tantamount to politics
Lack of awareness
POLICY GAPS
Lack of political will (Las Piñas)
No existing policy on IM (Parañaque)
Prioritization
Lack of information (Muntinlupa)
IMPLEMENTATION GAPS
Information dissemination (Taguig)
Financial Constraint
Poor Implementation of Policy (Malabon)
Dialogue with stakeholders (Makati)
Not applicable/ suitable
EVALUATION GAPS
List of indicators/ standards (Makati)
Sustainability
Continuity

18. Open Forum
Dr. Guillen gave an IM viewpoint upon noticing
that the participants found the concept a bit
complex to connect with transportation
challenges. She mentioned that inclusive
mobility uses a top to bottom and bottoms up
approach where they work simultaneously on
getting executives (local chief executives) and
top officials as well as the various stakeholders
such as the communities, NGOs, CSOs, private,
government, poor and vulnerable sector to
understand and fully grasp the entire inclusive
mobility idea. Inclusive mobility requires looking at the entire picture and not just focusing on
individual advocacies. The notion of inclusivity in the local government context shows that each
city in Metro Manila is doing something toward having sustainable urban transport which Metro
Manila as an entity need to undergo. The event where everyone gets to share their own
experience (especially those who were successful) is a useful tool for replication to other cities
or in scaling up.
She also reiterated that in this training needs analysis meeting, the IM project team wanted to
find out what else is missing in the realm of local government when it comes to inclusive
mobility. Contrary to what the participants think, inclusive mobility does not depend on the
administration. Inclusivity is looking at the big picture, on the entirety of Metro Manila's
sustainable urban transport. They push for their desire to connect all that is happening on
transport and mobility and highlight the key challenges that each LGU face with regard to
promoting and fulfilling a true inclusive mobility. Some cities might highlight pedestrianization
but ultimately, the IM course should respond to the needs of each city.
Tess (from Parañaque) gave her observation that in city planning, the planners look at roads
mostly for the benefit of private vehicles but not for pedestrians. The city plans evidently do not
reflect inclusiveness as pedestrian lanes are used for other purposes so people are forced to
walk along the road.

19. Workshop 3: Determining Employee Performance in order to
respond to the Challenges and Attain Goals
The guide questions for the third stage of the TNA were: How should the employees in your
city government start performing differently to help you meet the challenges and take us to
the goal of inclusive mobility? What kinds of skills are needed? Can we start with policy
research? How do we make employees more oriented to inclusive mobility?
The response of the participants were categorized in terms of knowledge, skills and orientation:
KNOWLEDGE
Project programming and approval
Leveraging LGPMS
National policy/ mandated at the national level
SKILLS
Policy
Awareness in project development cycle
ORIENTATION Creation of Technical Working Group (TWG)
Inclusion in plans (e.g vendors)
Challenge in current plantilla position of LGUs
Inter-LGU TWG
Open Forum

20. Aniel (from Parañaque) mentioned two things: 1) For the LGUs to start with awareness
especially with the key employees that are contributory to inclusive mobility. Look at the
existing policies in the cities and find out the gaps to see the things that need to be implemented
by the policy makers. It is best to start with the foundation, the subset of government employees
who are aware of their responsibility in bringing inclusive mobility to the city. 2) Get into a
more holistic approach but using a strategic point of view. To meet the challenges, there should
be a holistic vision that requires a paradigm shift by the leaders. The thinking should not be
about eliminating people in the streets instead creating harmony with the transport sector. The
policies should aim for a win-win solution.
Jennifer (from Makati) said that the IM role should not be assigned to a particular division or
department only, rather everyone in the LGU should be involved. All departments should have
an appreciation of inclusive mobility and all stakeholders should be involved to generate better
ideas.
Leonida (from Las Piñas) suggested creating a technical working group on inclusive mobility.
Tess (from Parañaque) said that the presentation of Executive Legislative Agenda and the
Annual Investment Plan of LGUs could be a venue for awareness by political or legislative
leaders including department heads, council and barangay captains. It is pivotal to create
awareness and advocacy first especially at the top level.
In terms of scoring system for career, there is no point or bearing to go an extra mile for IM. What
can LGU employees do?
Achiles (from Pasay) recognized that it would be difficult to include the practice of IM in the
present duties and responsibilities of LGU employees. He proposed creating a new line item or
position to focus mainly or specifically on inclusive mobility. Some people will have to be
directly involved but people in planning must have the strength to incorporate IM in the plans.
There is a knowledge component, orientation and skills/ competency required in making this
possible.
Leonida (from Las Piñas) acknowledged that as of the moment, IM is not yet embedded in LGU
policies, plans and programs, however she appreciated that fact that in the creation of an LGU's
AIP, inclusive mobility should be integrated. She proposed to organize a training workshop for
awareness purposes. It is best to start with knowledge and orientation on the IM concept then
followed by specific LGU assignments. Mainstreaming IM in LGU undertakings and business
operations is key before application. It would also help to have a specific mandate coming from
the national government because laws might already be in place in relation to inclusive mobility
but they are not explicitly identified as IM.
Roberto (from Mandaluyong) commented that there are different groups who offer courses on
sustainable urban transport already. What is IM's assurance that this training course on IM for
professionals will not be a duplication of the said courses?
Ms. Danielle responded by saying that this is exactly the purpose of the having a TNA meeting
today. The TNA meeting would aid in identifying the value added by the IM training course to
professionals. For one, UP-NCTS who offers a course on sustainable transport is more
engineering-oriented. They are more technical in looking at things. The project team wanted to
look at the perspective of various sectors and offers another perspective. UP-NCPAG is more

21. inclined to governance and politics as compared to the combination of everything, emphasizing
inclusiveness, which is what the IM training course intends to bring. Mobility for all is still nonexistent in cities and the IM project team would like to fill in the missing piece(s).
Dr. Guillen assured everyone in the table that everything gathered from the workshop and all
outputs are brought up to the respective LGU leaders, hence the use of the bottom up and top to
bottom approach. The IM project team most certainly does not want to emulate or rehash the
training done by other institutions. The team is definitely also not competing with other
institutions giving almost similar course on transport, rather, the team wants to highlight what
the LGUs are doing on sustainable transport that are related to IM. The intention of the
development of a training course is not adversarial. The main difference with others who are
more technical in conducting transport related training is that the IM course would enlighten
decision makers how to make informed decisions that revolves around inclusive mobility. IM is
advocating and would focus more on changes for the people who are most affected and not the
"how-to". Some do not address this issue and there is not much on inclusiveness. Other
institutions are more technical in their method while the IM training course is in a sense
political as it aims to change the distribution of values in the society and affects the behavior in
the institutional and customer level.
Dr. Guillen was also a bit surprised that IM is not yet embedded in the LGU level. She reiterated
that the notion of inclusive mobility is not to solve traffic rather increase mobility for all. The
LGUs can be champions on IM and inspire others to change their perspective on sustainable
urban transport.

22. Workshop 4: Identification of needed new skills, knowledge and
attitude of the Employees
The guide question for this stage was: In order for employees to respond accordingly to the
challenges, what kind of new competencies do they need to have?
The responses of the participants are summarized in the table below and classified into new
knowledge, new skills and new orientation they need.
NEW KNOWLEDGE
Benchmark models (local and international)
Social media techniques for social audit
Setting up computer systems
NEW SKILLS
Project Management
Dealing with media and politicians
Crafting and support for ordinance addressing social issues
NEW
ORIENTATION
Inter-department cooperation and management
Open Forum
Daniel (from Parañaque) proposed that in terms of project management, the team should
consider a more rounded policy management.
Roberto (from Mandaluyong) recommended including sanctions to those who disobey policies
(eg. structures built on sidewalks and illegal parking that obstructs traffic and mobility) Dr.
Romero said that social media could be used to get reports on these violations in a process
called Social Audit and Monitoring. But Roberto Javier raised a concern regarding violations
committed by politicians, he was curious about who gives sanctions to these officials.
Engr. Calvin (from Marikina) said that with reference to their city, city ordinances in relation to
IM are present but implementation is key. From an IM point of view, there is a need to modify
ordinances to promote accessibility. (i.e. assign or set a specific place for informal settlers to
hold their wake to avoid obstructing traffic in using roads to hold funerals)

23. Synthesis and Moving Forward
The project team's initial idea for the basic IM training course was to hold it in five days
consisting of three days worth of inputs and two days working on a project in the municipality
that is IM oriented. The IM project could either be a new project or a continuing project.
The project team posed various (existing) courses from academic institutions on the wall and
the participants were given five sticker dots each to choose the top five topics that they feel
were most relevant to the IM course.
There were 28 possible key areas that could be studied or be included in the IM course. The
project team deemed it best to limit and prioritize which among the list of options are
applicable for the respective cities. The participants should consider the topics that will have
huge contribution to enhance the knowledge, skills and orientation towards promoting a
sustainable transport and IM.

24. Jennifer (from Marikina) expressed her hopes of translating the figures as result of this exercise
into outcome-based.
Dr. Romero affirmed that the perceived outcome from this exercise is for the LGUs to promote
IM in their respective cities. The input is for trainees from the LGUs to come up with a design
and implementation of IM projects. This may require a level of acceptance by the respective
Mayors that the IM training course would not only be a series of lectures but also be their
advocacy. The project team offered to talk to the LGUs' respective Human Resource department
and Mayors since the Mayor's pronouncement is needed before the training starts. Technically,
the IM training course should start with the Mayors. It is possible that not all LGUs could
participate in the IM course. The project team sees that only the cities whose local chief
executives are sold to the idea would begin with the training.
Below were the 28 topics posted on the wall with the corresponding voting tally in parenthesis.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Transitional to Low Carbon Transport (0)
Climate Finance for Low Carbon Transport (0)
Sustainable Mobility Events (0)
Housing and Mobility (0)
Survey Methods in Transportation (0)
Transportation Modeling (0)
Active Travel Audits (0)
Transport Technologies (1)
Transportation Economics (1)
Safety and Social Issues (1)
Tourism and Mobility (1)
Mobility Management and Travel Awareness (2)
Project Management (2)
Stakeholder Analysis and Involvement (2)
Special Problems in Transportation Planning (2)
City/ Municipal Mobility Management (2)
Public Transport Services (2)
Sustainable Mobility Campaigns (2)
Transport and Health (3)
Transportation Planning Analysis and Techniques (3)

25. 21.
22.
23.
24.
25.
26.
27.
28.
Transportation Plan and Project Evaluation (3)
Public Transportation and Operations Planning (4)
Children and Mobility (5)
Theory and Practice of Transportation Planning (6)
Urban Growth and Strategies for Sustainable Development (8)
Transportation Policies and Planning Practices (10)
Monitoring and Evaluation of Mobility Management Activities (11)
Sustainable Transport and Climate Change (11)
Out of the twenty-eight choices, seven got zero scores. The top five key areas chosen by the
participants were:
1.
2.
3.
4.
5.
Sustainable Transport and Climate Change (11)
Monitoring and Evaluation of Mobility Management Activities (11)
Transportation Policies and Planning Practices (10)
Urban Growth and Strategies for Sustainable Development (8)
Theory and Practice of Transportation Planning (6)
The top subjects were all leaning to the operational and social side of transportation while the
scientific and technical subjects were regarded much less applicable to the IM course. The
project team guaranteed that even those without scores would be considered in course
development but the top 5 would be their key priority. They recognized that each subject is
important and interrelated.
In the future, the project team plans to make the IM course more fitted to all LGUs and they also
intend to develop courses that are LGU specific.
After this TNA meeting, the team will draft a course and curriculum design, which will be
presented on March 6 to the same group present in this meeting. The same group of attendees
hoped to validate the course design on the said date.
The IM project team would serve as intermediary. There will be instances when people on the
ground would serve as resource persons and LGU representatives are the experts but there will
also be instances when the course would need expertise from abroad. It was acknowledged that

26. there are many international models on IM that may be successful but may not be applicable to
the LGU setting here in Metro Manila.
The project team sees this course development working by building the capacity of LGUs that
within itself they harness a pool of experts. This is why they encourage the participation and
cooperation of the junior and senior level to attend for continuity and capability building.
Closing
In behalf of ASoG and the IM project team, Mr. Cordova thanked everyone for giving their time
and hoped that the same group of participants would be able to join them again on March 6 for
the validation of the proposed training design.