The Twitter planning process is based upon Objectives, Key Results. Andy Grove at Intel first wrote about this approach 30+ years ago and we’ve taken it and added a distinct Twitter flavour. We have a quarterly planning cadence that all individuals, teams and groups participate in. This is coupled with continuous planning - think Kanban at the portfolio level. Twitter is growing at a cracking pace! As we grew from 10′s to 100′s of agile teams we faced a challenge – how can we get visibility across teams, and how can we drive alignment with the company goals? Clearly scaling Twitter effectively and efficiently is essential to our continued success and growth. In this session we’ll explore Twitter’s quarterly planning process*, and learn how we leveraged tools to enable hundreds of teams to align with company goals and provide visibility at the right level of granularity for the intended audience.

2. NICHOLAS MULDOON • AGILE COACH • TWITTER • @NJM
Collaborating Across an Enterprise
QUARTERLY PLANNING AT TWITTER WITH JIRA AND CONFLUENCE

8. ...add up an accumulating
series of now moments and
what you have is history.
!
ARRIANA HUFFINGTON, HUFFINGTON POST
”
“

9. 140 characters
and so much more...

10. atlassian for the win
company alignment
engineering @ scale
more than 140 characters
success at twitter

11. atlassian for the win
company alignment
engineering @ scale
more than 140 characters
success at twitter

13. November 6, 2012 at 20:20:12 PST
15,107
Tweets per Second

14. August 3, 2013 at 11:21:50 JST
143,199
Tweets per Second

17. Technology is only half
the battle

18. http://moebio.com/newk/twitter/

19. atlassian for the win
company alignment
engineering @ scale
more than 140 characters
success at twitter

20. http://goldenageofgaia.com/wp-content/uploads/2013/07/Egypt-protests-2.jpg

21. Goals.

22. http://upload.wikimedia.org/wikipedia/commons/4/4d/Gull_ca_usa.jpg

23. Gulls?

24. http://eofdreams.com/data_images/dreams/ostrich/ostrich-03.jpg

25. http://ibc.lynxeds.com/files/pictures/Corocora_colorada_o_roja_Scarlet_Ibis_Eudocimus_ruber.JPG

26. http://upload.wikimedia.org/wikipedia/commons/4/4d/Gull_ca_usa.jpg

27. Company Gulls

28. Company Objective
Key Result 1
Team Objective
Another
Company Objective
Key Result 2
Group Objective
Team Key Result
Group Key Result
Group Key Result #2
Team Key Result
Company Gulls

30. • Level One
• Level Two
• Level Two
• Level Two
• Level One
Page title here
http://www.jokeroo.com/pictures/funny/misalignment-of-the-rails.html

31. atlassian for the win
company alignment
engineering @ scale
more than 140 characters
success at twitter

32. http://goldenageofgaia.com/wp-content/uploads/2013/07/Egypt-protests-2.jpg

33. Tools? Tools.

34. Before Atlassian

35. Google Docs

36. Google Docs

37. Email

38. Email

40. With Atlassian

41. Company Objective
Key Result 1
Team Objective
Another
Company Objective
Key Result 2
Group Objective
Team Key Result
Group Key Result
Group Key Result #2
Team Key Result
Company Gulls

42. • JIRA
• JIRA Agile
• Script Runner
!
• Confluence
• Presentation Macro
Structure with Tools

43. Team Key Results ➔ Epic

44. JIRA Agile - Epics

45. JIRA Agile - Epics

46. JIRA Agile - Backlog Order

47. JIRA Agile - Backlog Order

48. JIRA - Workflow

49. JIRA - Workflow

50. JIRA - Fields

51. JIRA - Fields

52. JIRA - Links

53. JIRA - Links

54. • Epic Issue Type
• Prioritise Epics
• Workflow
• Screens
• Fields
• Links
JIRA

55. Confluence - Company Gulls

56. Confluence - Company Gulls

57. Confluence - Team Gulls

58. Confluence - Team Gulls

59. Confluence - Team Gulls

60. Confluence - Team Gulls

61. Confluence - JIRA Issues Macro

62. Confluence - JIRA Issues Macro

63. Confluence - Presentation Macro

64. Confluence - JIRA Issues Macro

65. Confluence - JIRA Issues Macro

66. Confluence - Presentation Macro

67. Confluence - Presentation Macro

69. • Blueprint
• Company & Group Gulls
• Team Gulls
• Excerpt Include
• JIRA Issues Macro
• Presentation Macro
Confluence

70. • JIRA
• JIRA Agile
• Script Runner
!
• Confluence
• Issues Macro
• Presentation Macro
Company Gulls w/ Atlassian

71. atlassian for the win
company alignment
engineering @ scale
more than 140 characters
success at twitter

72. • Consistency
• Visibility
• Accountability
Success

73. Cumulative Flow Diagram - Group A

74. Cumulative Flow Diagram - Group A

75. Control Chart - Group A

76. Control Chart - Group A

77. Cumulative Flow Diagram - Group B

78. Control Chart - Group B

80. How do you collaborate across
an enterprise?
!
• Vine?
• Email: njm@noodlum.org
• Source: http://nicholasmuldoon.com/
@njm

81. Thank you!
NICHOLAS MULDOON • AGILE COACH • TWITTER • @NJM