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Novel approaches to enhancing
quality library services
1
Prof. Nigel Healey
Moderator: Ms. Sandhya Deo
STRATEGIC LIBRARY PLANNING WORKSHOP
23 September 2017
Overview
§ University libraries: what has changed?
§ Digital devices
§ Digital connectivity
§ Digitization of content
§ Digital organization of content
§ Knowledge workers
§ Pedagogy
§ Social learning
2
University libraries as an institution:
‘the cathedral where I worship
knowledge’
3Bodleian Library, University of Oxford
What has changed: digital devices (1)
- processing power, memory, cost
4
What has changed: digital devices (2)
- portability
5
What has changed: digital connectivity
– everyone is connected to everyone
and (increasingly) everything
6
University libraries no longer have a
monopoly on knowledge / information
— Google
— Wikipedia
— YouTube
— Twitter
— Facebook
— But…
— Fake news
7
What has changed: digitization of
content
— eBooks
— eJournals
— Online databases of journals, data sets
(Datastream), reports, theses
8
Digitization of content: 3,155
downloaded papers = 5.18GB
9
What has changed: digital
organization of content
— Literature search: old
10
What has changed: digital
organization of content
— Literature search: new
11
What has changed: manual work vs
knowledge work
12
What has changed: tertiary education
(Gross Enrolment Ratio)
13Source: UNESCO
What has changed: pedagogy
— Knowledge workers need to be:
— Innovative, creative, risk-taking
— Independent, critical thinkers
— Adaptable, willing and able to learn and relearn
— Cross-culturally competent
— Literate, numerate
— …not worker bees trained to do only and exactly
what they are told
14
Knowledge workers redefine the
purpose of university education
15
The end of the ’Sage on the Stage’
16
The shift to student-centred, group
learning
— Going from ‘The Sage on the Stage’ to ‘The
Guide on the Side’ (Alison King, 1993)
— Flipped classroom
— Student-centred or problem-based learning
— Social learning
17
The open learning commons
— This new pedagogy creates the need for social
learning spaces
— These must be digitally connected to library-
curated resources
— Supported by access to high-use reference
books (eg, key text books)
— Libraries as ‘open learning commons’
18
Conclusions
§ Traditionally university libraries have been book
/ journal repositories, where students read
reference material between the book stacks
§ In a digital world of knowledge workers,
university libraries need to be open learning
commons – social learning spaces
§ Limit book stocks to high-use reference
collections of textbooks
§ ‘University libraries should be a gymnasium for
the mind’
19
My favourite learning space:
Brackenhurst Library @ NTU
20
Brackenhurst Library
21

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Novel approaches to enhancing quality library services

  • 1. Novel approaches to enhancing quality library services 1 Prof. Nigel Healey Moderator: Ms. Sandhya Deo STRATEGIC LIBRARY PLANNING WORKSHOP 23 September 2017
  • 2. Overview § University libraries: what has changed? § Digital devices § Digital connectivity § Digitization of content § Digital organization of content § Knowledge workers § Pedagogy § Social learning 2
  • 3. University libraries as an institution: ‘the cathedral where I worship knowledge’ 3Bodleian Library, University of Oxford
  • 4. What has changed: digital devices (1) - processing power, memory, cost 4
  • 5. What has changed: digital devices (2) - portability 5
  • 6. What has changed: digital connectivity – everyone is connected to everyone and (increasingly) everything 6
  • 7. University libraries no longer have a monopoly on knowledge / information — Google — Wikipedia — YouTube — Twitter — Facebook — But… — Fake news 7
  • 8. What has changed: digitization of content — eBooks — eJournals — Online databases of journals, data sets (Datastream), reports, theses 8
  • 9. Digitization of content: 3,155 downloaded papers = 5.18GB 9
  • 10. What has changed: digital organization of content — Literature search: old 10
  • 11. What has changed: digital organization of content — Literature search: new 11
  • 12. What has changed: manual work vs knowledge work 12
  • 13. What has changed: tertiary education (Gross Enrolment Ratio) 13Source: UNESCO
  • 14. What has changed: pedagogy — Knowledge workers need to be: — Innovative, creative, risk-taking — Independent, critical thinkers — Adaptable, willing and able to learn and relearn — Cross-culturally competent — Literate, numerate — …not worker bees trained to do only and exactly what they are told 14
  • 15. Knowledge workers redefine the purpose of university education 15
  • 16. The end of the ’Sage on the Stage’ 16
  • 17. The shift to student-centred, group learning — Going from ‘The Sage on the Stage’ to ‘The Guide on the Side’ (Alison King, 1993) — Flipped classroom — Student-centred or problem-based learning — Social learning 17
  • 18. The open learning commons — This new pedagogy creates the need for social learning spaces — These must be digitally connected to library- curated resources — Supported by access to high-use reference books (eg, key text books) — Libraries as ‘open learning commons’ 18
  • 19. Conclusions § Traditionally university libraries have been book / journal repositories, where students read reference material between the book stacks § In a digital world of knowledge workers, university libraries need to be open learning commons – social learning spaces § Limit book stocks to high-use reference collections of textbooks § ‘University libraries should be a gymnasium for the mind’ 19
  • 20. My favourite learning space: Brackenhurst Library @ NTU 20