Current and emerging trends in library services
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Current and emerging trends in library services
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Current and emerging trends in library services
- 1. KLA Webinar on Current and Emerging Trends in Library Services Nikesh Narayanan Asst. Prof &IT Librarian, Zayed University, Dubai
- 2. Topics Cloud based library services : An overview Web-Scale Discovery Services Authentication technologies Electronic Resources Management (ERM) Systems Library Service Platforms Event Management software ORCiD
- 4. Cloud-based library services What is cloud computing ? • Infrastructure as cloud (Iaas) • Platform as cloud (PaaS) • Services as cloud (SaaS) Types of services • Most of the library services are coming under SaaS services. Cloud based library services
- 5. Cloud based library services (OCLC Cloud services) WorldShare Management Services • WorldShare Acquisitions, • WorldShare Circulation, • WorldShare License Manager, • WorldShare Report Designer • EZproxy • CONTENTdm • WMS- LSP Metadata services • OCLC Cataloging and Metadata Subscription • WorldShare Collection Manager • WorldShare Record Manager • Dewey Services • CatExpress Resource sharing services • WorldShare Interlibrary Loan • Tipasa Discovery and reference services • WorldCat.org • WorldCat Discovery • FirstSearch • Questionpoint
- 6. Cloud based library services EBSCO •EBSCO Discovery Services •FOLIO Library Service Platform •EBSCO Stacks •Full Text Finder •GOBI library Solution Proquest •Summon •ALMA Library Service Platfrom •OASIS Collection Manager •Ulrich Web Follett Corporation •Follett Distiny ( Mainly School Libraries) SpingShare •Libguides •LIBCAL •LIBWIZARD •LIBInsight Open Athens •MyAthens Single Sign on Thing Elsevier- Bepress •Digital commons repository •Journal hosting •Expert Gallery Atmire • Dspace Express •Open repository •Custom Dspace
- 7. Cloud based library services : Indian providers There are several providers for KOHA on Cloud RemoteXs Remote access solution Informatics Global FedGate Jgate
- 8. Free and open access cloud services Google Scholar • Discovery • Library Links • Campus Activated Subscriber Access (CASA) Harvard Dataverse • Repository for Research data management CrossRef • Metadata and Discovery
- 10. Why Discovery Services ? Disjoint Sources of Information • Books: Library OPAC (ILS module) • Articles from Individual e-Journals • Various e-Book collections • Different e-journal publisher portal • Aggregated : Full text and Bibliographic Databases • Abstract and Indexes (WoS, Scopus etc.) • Subject indexes (Psychinfo,Inspec) • Local Digital Collections (IRs) Where to Start?
- 11. Adverse consequences • Dissatisfied users • Under utilized resources • Loss of money time and efforts • Unable to provide relevant information to users at right time • Inefficient mark on Library system ? • Ultimate loss to institution & nation
- 12. A Simple Vision A single point entry to all the content and services offered by the library….. Search e-Journals, books, catalogue, IR’s etc. ….as well as providing an enjoyable search experience Search
- 13. • Federated Search Software • Single Search box Web scale Discovery is beyond …..
- 14. Federated Search Software Search: Search Results Real-time query and responses
- 15. Search: Search Results Pre-built harvesting and indexing Central Index Local Index OPAC Digital Collections / IRs Discovery Services
- 16. Discovery Service Federated Search Engines Search is very fast as retrieval is done in pre- harvested index Slow (longer time for search completion) – Federated searching is performing the meta search on the fly from different resources Standardized unified Index Many indexes: Individual indexes and different database structures of various publishers makes it difficult for metadata retrieval. Robust Relevancy Ranking as retrieval is from Unified index Testing has proven that relevancy ranking is a major issue in retrieval of quality data. Metadata Enhancement is possible Metadata enhancement is not possible Comprehensive results Shallow results -and eventually users will miss much relevant content. Performance quality is very high Many times important information from relevant resources are missed out due to connection error. Subject filtering of result set is based on the segmentation ( pre-defined controlled vocabularies) Subject filtering is through automatic clustering and noise of non- standardized vocabularies may mislead the users. Discovery Vs Federated Search Engine
- 17. Discovery service Components Content& Technology Content ✓ Central Index ✓ Knowledge Base Technology ✓ Harvester (OAI/PMH etc.) ✓ Automated transfer routines, load tables ✓ Metadata mapping ✓ Indexing technology ✓ De-duplication Algorithms ✓ Link Resolvers ✓ Relevancy Algorithms ✓ Interface technologies
- 18. Web Scale Discovery- Major Players
- 19. Parameters for Discovery Evaluation • Coverage • Quality of results – Relevance, accuracy, precision – Thicker Metadata – Subject index coverage • Result list refinement facets – Refine by Publisher, publication, Content provider • Reputation: surveys / usability studies • Customer Support ( Local Technical support) Ask for a trial, test and compare and then decide.
- 21. Remote Access Locally installed solutions • EZproxy • Other proxy services • Shibboleth (open source federated access)- Example – INFED of INFLIBNET Cloud based Services • Open Athens through EBSCO • EZproxy on cloud • Remote XS • Muse proxy • Shibboleth on Cloud
- 22. Google Scholar Campus Activated Subscriber Access (CASA) Google Scholar CASA : It is an authentication enhancement that allows individuals access to their institution’s licensed content off-campus through Google Scholar. The pre- requisite is that the publisher should be a participating member of this program. How Does CASA Work? • If a user is connected to their institutions' on-campus network and visits Google Scholar, Google will automatically create an affiliation between that user and their school. • This affiliation creates a seamless authentication flow between Google Scholar and publishers’ Databases enabling them to access publishers’ content off-campus. • The number of days depends on the publisher settings. Normally it is 30 days
- 23. Google Scholar Library links • Library links are article-level links to subscription full text for patrons affiliated with a library. • This program works best for electronic resources, such as journal and conference articles. • To sign up, library needs an OpenURL- compatible link resolver, such as 360 Link from Serials Solutions, LinkSource from EBSCO • Contact the vendor of your link resolver to get included in Google Scholar.
- 24. • Go to Google Scholar click the three horizontal bars in the corner to view the menu. Click on that. • Click on settings • Click on Library Links • Search for Your University • Check the box " Zayed University Library – “Full-Text@ZU” How can I connect Google Scholar to the library's resources?
- 25. Library links on Google Scholar result page
- 27. Electronic Resources Management System (ERM) Essential Components of an ERM System Knowledge Base Ordering Licensing Content Analysis Usage statistics Electronic resource management (ERM) is the practices and techniques used by libraries to track the selection, acquisition, licensing, access, maintenance, usage, evaluation, retention, and de-selection of a library's electronic information resources.
- 28. CORAL- Open-source ERM software If you have EBSCO Knowledgebase (Holding IQ), you can integrate it with CORAL which enables your library to search the EBSCO KB for titles, packages, and vendors within CORAL, as well as import titles and packages directly into CORAL. The drawbacks of CORAL Doesn’t have have a knowledgebase Doesn’t have content analysis tool Open Source- ERM with reosurces, licensing and Usage statistics Modules
- 30. From (integrated Library Systems) To (Library Services Platforms) ILS to LSP DD Month 20XX 30 Some big shifts, in the library software industry is happening. Currently library software industry is talking more about LSP and ILS systems are gradually fading out. The ILSs of yesteryear were designed and developed to enhance the findability of print resources located within a brick-and-mortar establishment. Library services platforms (LSPs), is an all-in-one solution ,offered as SaaS Manages variety of collection types, includes all Modules such as Discovery, ERM, Bibliographic Service, Learning Management, Print collection Management, API access to vendors
- 31. LSP functionalities Acquisitions with Vendor APIs Circulation Collection Management Discovery License Management Record Management Metadata Management Reports & Analytics Resource Sharing
- 33. FOLIO https://www.folio.org/ Open Source solution- freely downloadable Started early implementations – Some modules are still in development EBSCO supports FOLIO with funding, developers and project management. EBSCO also provides hosting services and advanced software support, as well as a variety of data integration services for libraries adopting the FOLIO LSP.
- 34. LIBCAL Room Booking Event Management Librarians Appointment booking
- 35. LIBCAL- Integrated Solution for Bookings & Calendars LibCal is an easy-to-use web platform designed to handle libraries' calendaring needs from SpringShare Room booking Custom registration forms & images of rooms. Outline Terms & Conditions of room usage. Optionally mediate bookings for each group of rooms. Enable quick mobile bookings with built-in QR Codes. Detailed Statistics on Rooms Utilization. Integrations with Digital Signage inside
- 36. LIBCAL Event Management Create media-rich, informative event pages. Customize event sign-up forms. Calendar & event widgets for embedding anywhere. Feed calendar events into Outlook, GCal and more. Automatically publish and promote events on Twitter & Facebook. Full waitlist management. Automatic event reminders for registrants.
- 37. LIBCAL appointment Schedulers Set up availability times, min/max appointment durations, and padding between appointments. Feed appointments into Outlook, Google Calendars, and more. Build custom appointment registration forms. Embed a Scheduler widget into any webpage, in your LibGuides profiles, etc. Automatically email post-appointment satisfaction surveys. Detailed statistics on the # of booked appointments, duration, # of cancellations, etc.
- 38. ORCiD
- 39. What is an ORCiD ? ORCID iD is a unique persistent identifier for a researcher. It looks like this: http://orcid.org/0000-0001- 5727-2427
- 40. WHY IS THERE A PROBLEM? • Name variations: • Matthew J Buys, MJ Buys, M Buys, Matthew John Buys, بايز،ماثيو • Institutional variations: • ORCID, ORCID Incorporated, ORCID Inc, ORCID EMEA
- 41. Name inconsistency of Khalifa University authors- indexed at web of science
- 42. ORCID is free Register for an ORCiD http://orcid.org/ Registration takes only 30 seconds
- 43. How to add your publications to ORCID • SCOPUS • WOS • Crossref • Google Scholar • --- and more You can add it from The details are given in https://zu.libguides.com/orcid
- 44. Institutional ORCiD implementation @Khalifa University: Objectives • Library • Capture faculty and KU researcher publications for repository • Broaden the exposure to Khalifa University research • University Research Office • Avoid name ambiguity • Effectively capture faculty publication data • Easily link to their citation profiles (Scopus and Web of Science) through their ORCiD profile • Content Management Team (faculty profiles) • Capture data directly from ORCiD profiles which saves the time of faculty and the content management team.
- 45. How to connect ?
- 48. ORCiD Dashboard