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Individual differences and work behaviour

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nkongho mengot
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Slides on how our individual differences affect behaviour at work

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Individual differences and work behavior Presented by: Mengot Nkongho Jonathan Acevedo Mohamad Skaf Okoye Chukwudi
Chapter objectives: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why individual differences are important. ,[object Object],[object Object],[object Object],[object Object]
Why individual differences are important ,[object Object],[object Object],[object Object],[object Object]
Attraction-Selection-Attrition (ASA) Cycle ,[object Object],[object Object],[object Object],[object Object]
Attraction-Selection-Attrition (ASA) Cycle ,[object Object],[object Object],[object Object]
Attraction-Selection-Attrition (ASA) Cycle ,[object Object],[object Object],[object Object]
Attraction-Selection-Attrition (ASA) Cycle ,[object Object]
[object Object]
The basis for understanding work behavior. ,[object Object],[object Object],[object Object]
. Individual Differences Influencing Work Behavior: Ability and Skills Perception Attitudes Hereditary and Diversity Factors Personality
Diversity Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Abilities and Skills ,[object Object],[object Object],Key Abilities Mental Ability Emotional Intelligence Tacit Knowledge
Attitudes ,[object Object],[object Object],[object Object],[object Object]
Attitudes: Implications for the Manager ,[object Object],[object Object],[object Object],[object Object]
Manager style Technology Noise Peers Reward system Compensation plan Career opportunities Beliefs and values Feelings and emotions Intended behavior Stimuli Work environment factors Cognition Affect Behavior “ My supervisor is unfair.” “ Having a fair supervisor is important to me.” “ I don’t like my supervisor.” “ I’ve submitted a formal request to transfer.” The Three Components of Attitudes: Cognition, Affect, Behavior
Cognition ,[object Object],[object Object],[object Object]
Affect ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cognitive Dissonance ,[object Object],[object Object],[object Object]
Changing Attitudes The Communicator The Message The Situation
How to Increase Your Effectiveness in Changing Attitudes: (1 of 2) ,[object Object],[object Object]
How to Increase Your Effectiveness in Changing Attitudes: (2 of 2) ,[object Object],[object Object]
Attitudes and Job Satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Satisfaction-Performance Relationships: Three Views 2. Job Performance 1. Job Satisfaction 3. Job Performance Job Satisfaction Job Performance Job Satisfaction Causes Causes “ The satisfied worker is more productive.” “ The more productive worker is satisfied.” Rewards Perceived Equity
Personality ,[object Object],[object Object]
Some Major Forces Influencing Personality Individual Personality Cultural forces Hereditary forces Family relationship forces Social class / group membership forces
Personality and Behavior in Organizations The Big Five Personality Dimensions Locus of Control Self-efficacy Creativity
Conscientiousness Extroversion Emotional Stability Agreeableness Openness to Experience The Big Five Personality Dimensions
Locus of Control ,[object Object],[object Object],[object Object],[object Object]
Self-Efficacy ,[object Object],[object Object],[object Object],[object Object]
How to Develop Employee Creativity ,[object Object],[object Object],[object Object],[object Object]

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Individual differences and work behaviour

  • 1. Individual differences and work behavior Presented by: Mengot Nkongho Jonathan Acevedo Mohamad Skaf Okoye Chukwudi
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  • 11. . Individual Differences Influencing Work Behavior: Ability and Skills Perception Attitudes Hereditary and Diversity Factors Personality
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  • 20. Manager style Technology Noise Peers Reward system Compensation plan Career opportunities Beliefs and values Feelings and emotions Intended behavior Stimuli Work environment factors Cognition Affect Behavior “ My supervisor is unfair.” “ Having a fair supervisor is important to me.” “ I don’t like my supervisor.” “ I’ve submitted a formal request to transfer.” The Three Components of Attitudes: Cognition, Affect, Behavior
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  • 24. Changing Attitudes The Communicator The Message The Situation
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  • 28. Satisfaction-Performance Relationships: Three Views 2. Job Performance 1. Job Satisfaction 3. Job Performance Job Satisfaction Job Performance Job Satisfaction Causes Causes “ The satisfied worker is more productive.” “ The more productive worker is satisfied.” Rewards Perceived Equity
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  • 30. Some Major Forces Influencing Personality Individual Personality Cultural forces Hereditary forces Family relationship forces Social class / group membership forces
  • 31. Personality and Behavior in Organizations The Big Five Personality Dimensions Locus of Control Self-efficacy Creativity
  • 32. Conscientiousness Extroversion Emotional Stability Agreeableness Openness to Experience The Big Five Personality Dimensions
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