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CJN-405-D              Communication TheorySpring 2011 Professor:  Dr. Gloria M. Boone gboone@suffolk.edu Guest Lecturer: Natalia Musatova natalia.musatova@gmail.com
Class Layout ,[object Object]
Lecture:  Organizational Culture Theory                Critical Theory ,[object Object]
Trivia Quiz
Evaluations,[object Object]
Proposed by anthropologist Clifford Geertz
Explore org. life beyond popular culture
Organizations have values, stories, goals, practices and philosophies,[object Object]
Organizational Culture “I don’t know how it started, either. All I know is that it’s part of our corporate culture.”
Culture Organization Culture = beyond the variety of races, ethnicities, backgrounds, etc. Culture is communicatively constructed Culture is distinct to each organization Includes emotional and psychological climate (i.e. morale, attitudes and levels of productivity)
Organizational Culture Example:    Winner Culture
Assumptions of Organizational Culture Theory Members create and maintain a shared sense of organizational reality (shared values) Use and interpretation of symbols (stories, rituals, communication styles) Cultures vary across organizations, and interpretations of actions within these cultures are diverse.
Shared Symbols ,[object Object]
Each symbol has a unique meaning that people attach to these symbols
Physical, behavioral and verbal symbols (ex.: building décor, customs and rituals, jokes and stories),[object Object]
Understand the “totality or lived experience within organizations” (Pacanowsky, 1989, p. 250).,[object Object]
Critical Theory Stanley Deetz- ,[object Object]
Need for balance between corporate and human interests
Workplaces can be made more productive through communication reforms,[object Object]

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CJN 405 Lecture 3-22-11