How much do you really know about content challenges facing your teams? Nuxeo surveyed 1,000 creative, marketing, and sales professionals to find out. We share key takeaways from our content creation survey, and put them in context so you can use them to be successful with your projects.
Learn:
- The 3 biggest reasons your teams are requesting new content — even when they know it exists (and how much it’s costing you)
- Which industries are the worst offenders for re-creating content
- Top ways teams look for content for re-use, and where big companies are missing out
- Which generation of workers is most likely to go "rogue" and use unsanctioned, unsecured tools
10. Takeaways
There isn’t a universally preferred
way to find content.
Content is widely distributed
beyond formal content
management systems…
Don’t forget many use email and
slack (and others…as we’ll see) 10
11. A largemajority say they recreate
contentthatthey knowexists,just
because they can’tfind it
11
74%
12%
12%
3%
Yes, thishashappenedto mebefore
No, IalwaysfindwhatI need
No, Idon'tcreate contentin myjob
Lack visibilityto knowifwhatI'mlooking for exists
Also, 72% say they ask
others to recreate content
15. Creativeteams
thatcan’tfind
contentface
operationalcosts
15
§ Time spent searching is expensive:
$80/hr in NY & CA
§ Time spent recreating content: $100K / shoot
§ Agencies and partners have it, can hold it hostage,
and charge you again and again for the same thing
§ Great ideas don’t get maximum visibility
Time= Money
Opportunitycost
Contentis trapped
Thebestideas don’tgetreused
Risk
§ Take chances using content without clear rights, and risk a lawsuit
17. 17
Costsforbig
companies…
…andatallorg
levels
More time spent tracking
down tribal knowledge
Harder to “get away with
it” – costs of lawsuits
higher
The high price of low cost
classification
Executives who can’t find
cause pain for the whole
organization
18. Content structured the way your
business is
Virtual hierarchies that work for you
Business object navigation
Contextualbrowse
Content permissions change
automatically through the content
lifecycle
Contextual metadata from other
systems
What tasks are pending for me?
Show it to me where I work (Slack,
Photoshop, email…)
ShowtheinfoIneedtoknownow
Howdoyoumake
contenteasiertofind?
18
Full text and keyword search,
including context: attachments,
comments, properties…
Related assets
Powerfulsearch
20. Gen-Xand Boomersuseroguetools
morethan millennials,becausethey
struggle with systemsprovided
20
49%
22%
20%
18%
3%
61%
44%
38%
13%
4%
Yes
Systemstoo hard
Can'tfindwhatIneed
Too many systems
Other
Millennial
Gen X +Babyboomers
Do you use systems or tools outside of those your company provides to
store and share company content (documents, images, videos, etc.)?
Why?
21. Majority lack systemsthatmake
contenteasy to produceand use
21
74%75%76%
80%
Sharingrich media of any
size
Routingcontenttothe
rightreviewers
Converting asset
formatsautomatically
Autotagging assets
based on content
My systems are not highly capable of:
22. 22
Whyaren’t
companytoolsup
tosnuff?
Designed for old use cases
Designed for the business rather than humans
Focus on security and compliance versus openness
I organize content the way I work
Cloud-based, so I can use them anywhere
Native mobile apps
Unrestricted (no gatekeepers) (⚠)
I can take content with me (⚠)
Whyarerogue
toolspreferred?
24. Whattodo
aboutit?
24
Tools need to work the
way we work – our brains
aren’t hierarchical
Relationships are
important
Our tools should make it
easy to do the things we
need to do
Stay agile and design
around users
Listen to users / empathy
Think beyond one department.
A lot of processes are x-
departmental