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Building a cloud-based mobile marketing platform
Scott Bradley
CEO & Founder
2
Top 250 global retailers =
$4.3 trillion in sales
Only 7% online…
Retailers around the world are struggling
with the same problems…
3
1. Driving Customers Into Stores
By pushing personalised and relevant offers to consumers’ mobiles.
2. Increasing Customer Transaction Size
By delivering relevant upsell offers that drive increased transaction value.
3. Driving New Consumption
By delivering new product offerings that drive trial at exactly the right time for the customer.
4. Closing the loop on analytics
Easily view campaign redemption rates measured down to an individual customer level for
accurate measurement of ROI and campaign effectiveness.
Mobile Marketing & Campaign Management
Here to help increase retail sales by:
4
4
5
5
Wow, that was easy!
6
7
8
9
NZ Pilot - VoucherMob
Proove the business model
Never going to scale in NZ
Looked to launch into Australia
Commitments of A$2m
But there was a bigger
opportunity…..
10
Indonesia
242.3m Population
6.5% GDP Growth
11% Retail Growth
11
120m customers
2nd largest mobile advertising market
A problem we could fix - churn & VAS revenue
12
13
25 September 2012
14
Guess what?
Telco’s don’t ‘get’ mobile
15
16
We are fanatical about mobile
and partner with the worldʼsbest brands
to prove its power
17
So who does?
Global Retail Brands
By 2017 the CMO will Spend More on IT than
the CIO
Marketing ‘Cloud’
18
McDonalds Netherlands 1.0
Product
Location
19
McDonalds Netherlands 2.0
News and Activities
Share Coupons
Mystery Coupons
Find a Restaurant
Loyalty Rewards
Order
Special Offer Coupons
Sweepstakes
Push Messages and
Notifications
Browse Menu
Share with Friends
Gift Coupons
20
Menu preferences
Loyalty Data/Points
App Usage
Location Data - Work/Home
Social Data
Name/Age/DOB/Gender/
Likes/Friends/Sports
Transaction History
Frequency of visit
Channel Preference
Email/App/Web/Mobile/SMS
Price Elasticity
Favourite products
Most interesting News and Activities
Predictive modeling
21
Results (first 5 weeks)
1m downloads - #1
2.1% of all McDonald’s customers used at least 1 mobile
coupon.
2% of the revenue in this period is related to payments
with mobile coupons.
0.7% of the additional revenue related to mobile coupons.
47% increase on ‘tray value’ / upsells for customers using
mobile coupons.
22
Global opportunity & challenges….
23
The funding journey so far….
2010-12 $1.75m Angels & Founders
2012 Completed reverse listing on NZAX
2012 $1.4m Private Placement
2013 $4.0m Private Placement
2013 $2.3m SPP
2014 $500k Option
24
Where to from here
Proven platform
Proven commercial model
Renewing & upselling clients
Multi vertical application
Multi geography / lingual
Sell, sell, sell…..
25
Thank you

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VMob: Building a cloud-based mobile marketing platform with Scott Bradley

  • 1. Building a cloud-based mobile marketing platform Scott Bradley CEO & Founder
  • 2. 2 Top 250 global retailers = $4.3 trillion in sales Only 7% online… Retailers around the world are struggling with the same problems…
  • 3. 3 1. Driving Customers Into Stores By pushing personalised and relevant offers to consumers’ mobiles. 2. Increasing Customer Transaction Size By delivering relevant upsell offers that drive increased transaction value. 3. Driving New Consumption By delivering new product offerings that drive trial at exactly the right time for the customer. 4. Closing the loop on analytics Easily view campaign redemption rates measured down to an individual customer level for accurate measurement of ROI and campaign effectiveness. Mobile Marketing & Campaign Management Here to help increase retail sales by:
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  • 9. 9 NZ Pilot - VoucherMob Proove the business model Never going to scale in NZ Looked to launch into Australia Commitments of A$2m But there was a bigger opportunity…..
  • 10. 10 Indonesia 242.3m Population 6.5% GDP Growth 11% Retail Growth
  • 11. 11 120m customers 2nd largest mobile advertising market A problem we could fix - churn & VAS revenue
  • 12. 12
  • 15. 15
  • 16. 16 We are fanatical about mobile and partner with the worldʼsbest brands to prove its power
  • 17. 17 So who does? Global Retail Brands By 2017 the CMO will Spend More on IT than the CIO Marketing ‘Cloud’
  • 19. 19 McDonalds Netherlands 2.0 News and Activities Share Coupons Mystery Coupons Find a Restaurant Loyalty Rewards Order Special Offer Coupons Sweepstakes Push Messages and Notifications Browse Menu Share with Friends Gift Coupons
  • 20. 20 Menu preferences Loyalty Data/Points App Usage Location Data - Work/Home Social Data Name/Age/DOB/Gender/ Likes/Friends/Sports Transaction History Frequency of visit Channel Preference Email/App/Web/Mobile/SMS Price Elasticity Favourite products Most interesting News and Activities Predictive modeling
  • 21. 21 Results (first 5 weeks) 1m downloads - #1 2.1% of all McDonald’s customers used at least 1 mobile coupon. 2% of the revenue in this period is related to payments with mobile coupons. 0.7% of the additional revenue related to mobile coupons. 47% increase on ‘tray value’ / upsells for customers using mobile coupons.
  • 22. 22 Global opportunity & challenges….
  • 23. 23 The funding journey so far…. 2010-12 $1.75m Angels & Founders 2012 Completed reverse listing on NZAX 2012 $1.4m Private Placement 2013 $4.0m Private Placement 2013 $2.3m SPP 2014 $500k Option
  • 24. 24 Where to from here Proven platform Proven commercial model Renewing & upselling clients Multi vertical application Multi geography / lingual Sell, sell, sell…..