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ISO 20000-1 has been updated to version 2018. Learn about common terms and definitions, tips on preparing a transition plan, and what to if you are already certified for ISO 20000-1
New ISO 20000-1:2018 Changes, Implementation Steps
New ISO 20000-1:2018 Changes, Implementation Steps
Integration Technologies Group Inc
Benefit from the ISO/IEC 20000 Foundation certification training course and start turning your service organization into one that is proactive, customer-focused and service-oriented.
Iso iec 20000 foundation training course by interprom
Iso iec 20000 foundation training course by interprom
Mart Rovers
In this webinar, you will have the opportunity to learn more in depth about the ISO/IEC 20000 standard and also how your organization can benefit from implementing it. Our discussion will follow the direction of how this standard can help organizations towards achieving their business objectives, as well as reducing incidents and lowering costs. Main points covered: • IT services and business alignment improvements • Reductions in incidents and improved incident management • Improving the organizations image and credibility • Improving cost management, leading to financial savings Presenter: Alain Bonneaud is the Head of Ivory Coast Delegation in ISO/IEC 20000 and co-editor as well. He is the CEO at “AB Counsulting”, which is an IT Governance Consultancy and Training Company working Worldwide for private and public Organizations. Further, he also works at executive levels in other companies like “AXELOS Global Best Practice” and “IOCMI”. Previously, Mr. Bonneaud has also worked at well-known companies like “Airbus” and “Commerz Finanz GmbH”. Link of the recorded session published on YouTube: https://www.youtube.com/watch?v=qLjeLhuQSl0
10 Benefits of Implementing ISO/IEC 20000 in an Organization
10 Benefits of Implementing ISO/IEC 20000 in an Organization
PECB
ISO/IEC 20000 is an internationally recognized standard for IT Service Management. The standard outlines how to implement IT services that are driven by and support business objectives – rather than just technology needs. By achieving the ISO 20000 certification, your organization will be able to gain benefits such as: improving corporate image and credibility, increased customer confidence, reduction in incidents and improved incident management. Main points covered: • Improving corporate image and credibility • Increased customer confidence • Reduction in incidents and improved incident management Presenter: This webinar was hosted by Olutimilehin Oyesanya. Mr. Oyesanya is a technology management consultant, certified information systems security processional, certified information systems auditor, project management professional and a PECB Certified Trainer. Link of the recorded session published on YouTube: https://youtu.be/ll00-Sb-ZNw
Benefits of Implementing ISO 20000 within your Organization
Benefits of Implementing ISO 20000 within your Organization
PECB
ITSM is one of the most popular and globally acknowledge IT service management certification for IT professionals. ITSM certification is offered to professionals who qualify in the ISO/IEC 20000 exam. To make this certification achievable, Simplilearn brings to you online ITSM training that lets you prepare for the ISO/IEC 20000 exam at your pace and from your own place. This presentation on ITSM includes all important topics based on the ISO/IEC 20000 exam. Each slide is prepared by our certified and experienced ITSM trainers. Understand all the service management processes including resolution process, control process, release process, service delivery process and relationship process through this ITSM training reference material. Improve your knowledge and enhance your confidence towards attaining the ITSM certification with Simplilearn.
ITSM Foundation Course Material
ITSM Foundation Course Material
stefanhenry
ISO/IEC 20000 is a standard for service management that can be applied to IT and non-IT services and is already used around the world, which can be supported by ITIL, VeriSM, Devops, IT4IT, or any other framework. With the third edition of the standard being published in Q4 of 2018 and officially launced at ITSM18, this presentation is perfect for those that already use ISO/IEC 20000 and want to find out about what is new; or those who are wishing to improve their services and learn more about what ISO/IEC 20000 is. Take a look at this presentation to get an overview of the revised standard covering: why the revision was needed and how it addresses today's business and service management challenges; the benefits of the standard and of the revision; what is new, changed, or removed; and the timeline for transition for organizations already certified.
Lynda Cooper: ISO/IEC 20000 - The Launch of the Revised Standard
Lynda Cooper: ISO/IEC 20000 - The Launch of the Revised Standard
itSMF UK
ISO 20000 IT Service Management System abridged overview. It is concise and brief and focuses on the requirements in claauses 4 and 6 only.
Iso 20000 presentation
Iso 20000 presentation
Musibau Taiwo Lasisi
Learn about Service Management System Foundation and Difference in Service Management Methodologies. More about Equivalent Service Management System Practices and Business Case for Implementing and Certification. Finally the Implementation Approach and a Sample Implementation Schedule
Benefits of Integrating ISO and CMMI Service Management System Frameworks
Benefits of Integrating ISO and CMMI Service Management System Frameworks
Integration Technologies Group Inc
Recommandé
ISO 20000-1 has been updated to version 2018. Learn about common terms and definitions, tips on preparing a transition plan, and what to if you are already certified for ISO 20000-1
New ISO 20000-1:2018 Changes, Implementation Steps
New ISO 20000-1:2018 Changes, Implementation Steps
Integration Technologies Group Inc
Benefit from the ISO/IEC 20000 Foundation certification training course and start turning your service organization into one that is proactive, customer-focused and service-oriented.
Iso iec 20000 foundation training course by interprom
Iso iec 20000 foundation training course by interprom
Mart Rovers
In this webinar, you will have the opportunity to learn more in depth about the ISO/IEC 20000 standard and also how your organization can benefit from implementing it. Our discussion will follow the direction of how this standard can help organizations towards achieving their business objectives, as well as reducing incidents and lowering costs. Main points covered: • IT services and business alignment improvements • Reductions in incidents and improved incident management • Improving the organizations image and credibility • Improving cost management, leading to financial savings Presenter: Alain Bonneaud is the Head of Ivory Coast Delegation in ISO/IEC 20000 and co-editor as well. He is the CEO at “AB Counsulting”, which is an IT Governance Consultancy and Training Company working Worldwide for private and public Organizations. Further, he also works at executive levels in other companies like “AXELOS Global Best Practice” and “IOCMI”. Previously, Mr. Bonneaud has also worked at well-known companies like “Airbus” and “Commerz Finanz GmbH”. Link of the recorded session published on YouTube: https://www.youtube.com/watch?v=qLjeLhuQSl0
10 Benefits of Implementing ISO/IEC 20000 in an Organization
10 Benefits of Implementing ISO/IEC 20000 in an Organization
PECB
ISO/IEC 20000 is an internationally recognized standard for IT Service Management. The standard outlines how to implement IT services that are driven by and support business objectives – rather than just technology needs. By achieving the ISO 20000 certification, your organization will be able to gain benefits such as: improving corporate image and credibility, increased customer confidence, reduction in incidents and improved incident management. Main points covered: • Improving corporate image and credibility • Increased customer confidence • Reduction in incidents and improved incident management Presenter: This webinar was hosted by Olutimilehin Oyesanya. Mr. Oyesanya is a technology management consultant, certified information systems security processional, certified information systems auditor, project management professional and a PECB Certified Trainer. Link of the recorded session published on YouTube: https://youtu.be/ll00-Sb-ZNw
Benefits of Implementing ISO 20000 within your Organization
Benefits of Implementing ISO 20000 within your Organization
PECB
ITSM is one of the most popular and globally acknowledge IT service management certification for IT professionals. ITSM certification is offered to professionals who qualify in the ISO/IEC 20000 exam. To make this certification achievable, Simplilearn brings to you online ITSM training that lets you prepare for the ISO/IEC 20000 exam at your pace and from your own place. This presentation on ITSM includes all important topics based on the ISO/IEC 20000 exam. Each slide is prepared by our certified and experienced ITSM trainers. Understand all the service management processes including resolution process, control process, release process, service delivery process and relationship process through this ITSM training reference material. Improve your knowledge and enhance your confidence towards attaining the ITSM certification with Simplilearn.
ITSM Foundation Course Material
ITSM Foundation Course Material
stefanhenry
ISO/IEC 20000 is a standard for service management that can be applied to IT and non-IT services and is already used around the world, which can be supported by ITIL, VeriSM, Devops, IT4IT, or any other framework. With the third edition of the standard being published in Q4 of 2018 and officially launced at ITSM18, this presentation is perfect for those that already use ISO/IEC 20000 and want to find out about what is new; or those who are wishing to improve their services and learn more about what ISO/IEC 20000 is. Take a look at this presentation to get an overview of the revised standard covering: why the revision was needed and how it addresses today's business and service management challenges; the benefits of the standard and of the revision; what is new, changed, or removed; and the timeline for transition for organizations already certified.
Lynda Cooper: ISO/IEC 20000 - The Launch of the Revised Standard
Lynda Cooper: ISO/IEC 20000 - The Launch of the Revised Standard
itSMF UK
ISO 20000 IT Service Management System abridged overview. It is concise and brief and focuses on the requirements in claauses 4 and 6 only.
Iso 20000 presentation
Iso 20000 presentation
Musibau Taiwo Lasisi
Learn about Service Management System Foundation and Difference in Service Management Methodologies. More about Equivalent Service Management System Practices and Business Case for Implementing and Certification. Finally the Implementation Approach and a Sample Implementation Schedule
Benefits of Integrating ISO and CMMI Service Management System Frameworks
Benefits of Integrating ISO and CMMI Service Management System Frameworks
Integration Technologies Group Inc
The ISO 20000 Certification is an international standard that allows organizations to demonstrate excellence and prove best practice in IT service Management. The ISO 20000 Certification allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services. ISO/IEC 20000 was first released in 2005 and is now at the second edition. It aligns to the IT infrastructure library (ITIL®) best practice framework. The adoption of ISO 20000 Certification has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiation for delivery of IT services.
ISO 20000 Certification
ISO 20000 Certification
Jan-Willem Middelburg
ISO/IEC 20000 is a worldwide service management standard that describes the implementation of an integrated process approach for the delivery of services. It consists of a set of minimum requirements to audit an organization against effective Service Management. The standard promotes the adoption of an integrated process approach to effectively deliver managed services to meet the business and customer requirements. This white paper introduces the reader to what the standard is all about and why organizations choose to meet is requirements. It also describes the certification process and it has useful hints, tips and links.
What is iso iec 20000
What is iso iec 20000
Mart Rovers
New Microsoft PowerPoint Presentation
New Microsoft PowerPoint Presentation
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The webinar covers: • Brief overview of the Standard content • The different parts in ISO/IEC 20000 • Critical important terms/concepts in ISO/IEC 20000 to prepare and position your ISO/IEC 20000 certification • How to define your certification Scope • How best to proceed to prepare for meeting the requirements of the standard Presenter: This session was presented by Steve Tremblay, Senior ITSM Consultant, Trainer at ExcelsaTech, and a PECB Certified Trainer. Link of the recorded session published on YouTube: https://youtu.be/UR5npVBYjWA
PECB Webinar: Winning approach towards successful ISO/IEC 20000 Certification
PECB Webinar: Winning approach towards successful ISO/IEC 20000 Certification
PECB
A Ready-to-use ISO 20000-1:2018 Training kit that helps the organization to ensure micro-level system is well established as per latest requirements.The main goal of thist training kit is for strengthening the company by system establishment and providing best training materials for ISO 20000 Certification.For more details please visit: https://www.globalmanagergroup.com/Products/iso-20000-auditor-training-ppt.htm
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ISO/I20000 in a nutshell
Caroline Mouton
The world of Information Technology (IT) is voluminous, fast paced, innovative and very exciting! You have to love IT to make it work! To love IT you must live IT, to live IT you must embrace a design for success and understand business impacts from system failures (not just the hardware). To embrace a design for success and mitigate system failures you need a formal structure and independent validation. This webinar will introduce you to the structure and choices within the ITIL fundamentals (Information Technology Infrastructure Library fundamentals) and a mechanism to validate the performance of the implemented ITIL structure compliant with the ISO 20000 standard (Information Technology -- Service management -- Part 1: Service management system requirements). The object of this webinar is to excite you about a formal IT structure and encourage you to be fearless about independently validating your service management arrangements. Main points covered: - Introducing an IT structure for service delivery and a case for IT system validation - ITIL component options for IT service provision structure - ISO 20000 as an IT service provision validation mechanism - Synergy of ISO 20000 requirements and mandatory ITIL components Presenter: Eugene is an accomplished high-calibre sustainability and resilience authority, professional engineer and Fellow of the Business Continuity Institute (BCI). With over 25 years of hands-on experience he has developed and improved corporate resilience for a number of organisations from various sectors. His accomplishments include delivery of legislative & regulatory compliance requirements, implementation of ITIL, service, business continuity, information security, quality & risk management systems. In addition Eugene has many years of experience auditing ISO management systems. Eugene has represented the UK Institute of Directors (IoD) on the British Standards Institute (BSI) technical committees responsible for developing ISO resilience standards. He has published many thought provoking articles and a book chapter endorsing the importance of standards as the foundation for good organisational practice. Eugene is an experienced design engineer, implementer, exercise facilitator, trainer and auditor with internationally gifted credentials. Listen to the recorded webinar here: https://youtu.be/2CmWnNtFrcY
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ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
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Practical experience from implementation of ISO 20000 that lead to successful certification.
Experience from Implementation of ISO 20000
Experience from Implementation of ISO 20000
Ana Meskovska
Introduction to ISO20000
What is ISO20000
What is ISO20000
Ben Kalland
Certifications for Federal Government Contractors (updated 2019), Significance of Certifications, Required Organizational Certifications for GWAC/IDIQ, OASIS Case Study- Scoring - Requested Certifications - Results, Certifications Research in Major Contacts (SEWP V, JE-RDAP, CIO-SP3, Alliant, OASIS, CIO-CS, Netcents 2, Pro-Tech, GTACS II, ITES 3H, IACs, SETI, SIA III, ITSS-5, ADMC-2, ETSC, US Contact, CTRIC III, FNLCR, FEWS NET) Government Contractors have on average 2.64 Organizational Certifications, Those with CMMI-DEV or CMMI-SVC and ISO 9001, average 1.71 contracts and that is only 13% of all companies
Certifications for Government Contractors in 2019
Certifications for Government Contractors in 2019
Integration Technologies Group Inc
Presented by Mr Chris Ng, Product Manager cum Lead Auditor, TÜV SÜD PSB at ITSM CoP 6: Why you and your organisation should consider ISO20000 for IT Service Management on 30 Sep.
Demystifying ISO 20000-1 Standard
Demystifying ISO 20000-1 Standard
NUS-ISS
Brings clarity regarding the link between the value of certification and ITSM practice based on ITIL or ISO20000 or both. It includes the individual\'s perspective and the organization\'s benefits: What is there for me? What can certifications do for you and your current organization? How can I really know which certification and level to choose from? Will this help in the current business reality? Does it really prove ones competencies and benefits the organization?. What is the real and perceived value? The presentation includes an open and honest view on professional exams and certifications It shows why being a certified professional or employing one is a secure way of getting a return on a training investment.
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ITIL / ISO 20000 Professional Certification Myths and Realities
Alejandro Debenedet
Awareness and Knowledge Sharing on ISO 20 k Implementation.
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ISO 20000 Implementation Presentation
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Iso 20000 standard implementation
Iso 20000 standard implementation
IITSW Company
The PPT shows that ISO 20000 is the international standard for IT Service Management (ITSM), published by ISO (the International Organization for Standardization), and ICE (the International Electoral Commission).The standard describes a set of management processes designed to help you deliver more effective IT services.For more details please visit : https://www.globalmanagergroup.com/
How to fulfil requirements of ISO 20000:2018 Documents?
How to fulfil requirements of ISO 20000:2018 Documents?
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ISO 22301:2019 "Security and resilience – Business continuity management systems - Requirements" was released in October 2019 and is set to replace ISO 22301:2012 via a three plus-year transition period. All organizations that wish to remain certified to ISO 22301 will need to transition to the 2019 revision of the standard within the set transition period which now ends in April 2023. Learn more here: https://www.nqa.com/en-gb/transitions/iso-22301-2019
NQA ISO 22301 Transition Gap Guide
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CMMI for Services has been updated to v2.0. Learn about the changes, implementation time, categories and practice areas, and how these changes can effect your company ( e.g. in government contracting)
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PECB Webinar: Service Catalog among frameworks and standards
PECB Webinar: Service Catalog among frameworks and standards
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Contenu connexe
Tendances
The ISO 20000 Certification is an international standard that allows organizations to demonstrate excellence and prove best practice in IT service Management. The ISO 20000 Certification allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services. ISO/IEC 20000 was first released in 2005 and is now at the second edition. It aligns to the IT infrastructure library (ITIL®) best practice framework. The adoption of ISO 20000 Certification has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiation for delivery of IT services.
ISO 20000 Certification
ISO 20000 Certification
Jan-Willem Middelburg
ISO/IEC 20000 is a worldwide service management standard that describes the implementation of an integrated process approach for the delivery of services. It consists of a set of minimum requirements to audit an organization against effective Service Management. The standard promotes the adoption of an integrated process approach to effectively deliver managed services to meet the business and customer requirements. This white paper introduces the reader to what the standard is all about and why organizations choose to meet is requirements. It also describes the certification process and it has useful hints, tips and links.
What is iso iec 20000
What is iso iec 20000
Mart Rovers
New Microsoft PowerPoint Presentation
New Microsoft PowerPoint Presentation
Mohammed Ghorab
The webinar covers: • Brief overview of the Standard content • The different parts in ISO/IEC 20000 • Critical important terms/concepts in ISO/IEC 20000 to prepare and position your ISO/IEC 20000 certification • How to define your certification Scope • How best to proceed to prepare for meeting the requirements of the standard Presenter: This session was presented by Steve Tremblay, Senior ITSM Consultant, Trainer at ExcelsaTech, and a PECB Certified Trainer. Link of the recorded session published on YouTube: https://youtu.be/UR5npVBYjWA
PECB Webinar: Winning approach towards successful ISO/IEC 20000 Certification
PECB Webinar: Winning approach towards successful ISO/IEC 20000 Certification
PECB
A Ready-to-use ISO 20000-1:2018 Training kit that helps the organization to ensure micro-level system is well established as per latest requirements.The main goal of thist training kit is for strengthening the company by system establishment and providing best training materials for ISO 20000 Certification.For more details please visit: https://www.globalmanagergroup.com/Products/iso-20000-auditor-training-ppt.htm
ISO 20000-1:2018 Awareness and Auditor Training PPT Presentation kit for ITSM
ISO 20000-1:2018 Awareness and Auditor Training PPT Presentation kit for ITSM
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ISO/I20000 in a nutshell
ISO/I20000 in a nutshell
Caroline Mouton
The world of Information Technology (IT) is voluminous, fast paced, innovative and very exciting! You have to love IT to make it work! To love IT you must live IT, to live IT you must embrace a design for success and understand business impacts from system failures (not just the hardware). To embrace a design for success and mitigate system failures you need a formal structure and independent validation. This webinar will introduce you to the structure and choices within the ITIL fundamentals (Information Technology Infrastructure Library fundamentals) and a mechanism to validate the performance of the implemented ITIL structure compliant with the ISO 20000 standard (Information Technology -- Service management -- Part 1: Service management system requirements). The object of this webinar is to excite you about a formal IT structure and encourage you to be fearless about independently validating your service management arrangements. Main points covered: - Introducing an IT structure for service delivery and a case for IT system validation - ITIL component options for IT service provision structure - ISO 20000 as an IT service provision validation mechanism - Synergy of ISO 20000 requirements and mandatory ITIL components Presenter: Eugene is an accomplished high-calibre sustainability and resilience authority, professional engineer and Fellow of the Business Continuity Institute (BCI). With over 25 years of hands-on experience he has developed and improved corporate resilience for a number of organisations from various sectors. His accomplishments include delivery of legislative & regulatory compliance requirements, implementation of ITIL, service, business continuity, information security, quality & risk management systems. In addition Eugene has many years of experience auditing ISO management systems. Eugene has represented the UK Institute of Directors (IoD) on the British Standards Institute (BSI) technical committees responsible for developing ISO resilience standards. He has published many thought provoking articles and a book chapter endorsing the importance of standards as the foundation for good organisational practice. Eugene is an experienced design engineer, implementer, exercise facilitator, trainer and auditor with internationally gifted credentials. Listen to the recorded webinar here: https://youtu.be/2CmWnNtFrcY
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
PECB
Practical experience from implementation of ISO 20000 that lead to successful certification.
Experience from Implementation of ISO 20000
Experience from Implementation of ISO 20000
Ana Meskovska
Introduction to ISO20000
What is ISO20000
What is ISO20000
Ben Kalland
Certifications for Federal Government Contractors (updated 2019), Significance of Certifications, Required Organizational Certifications for GWAC/IDIQ, OASIS Case Study- Scoring - Requested Certifications - Results, Certifications Research in Major Contacts (SEWP V, JE-RDAP, CIO-SP3, Alliant, OASIS, CIO-CS, Netcents 2, Pro-Tech, GTACS II, ITES 3H, IACs, SETI, SIA III, ITSS-5, ADMC-2, ETSC, US Contact, CTRIC III, FNLCR, FEWS NET) Government Contractors have on average 2.64 Organizational Certifications, Those with CMMI-DEV or CMMI-SVC and ISO 9001, average 1.71 contracts and that is only 13% of all companies
Certifications for Government Contractors in 2019
Certifications for Government Contractors in 2019
Integration Technologies Group Inc
Presented by Mr Chris Ng, Product Manager cum Lead Auditor, TÜV SÜD PSB at ITSM CoP 6: Why you and your organisation should consider ISO20000 for IT Service Management on 30 Sep.
Demystifying ISO 20000-1 Standard
Demystifying ISO 20000-1 Standard
NUS-ISS
Brings clarity regarding the link between the value of certification and ITSM practice based on ITIL or ISO20000 or both. It includes the individual\'s perspective and the organization\'s benefits: What is there for me? What can certifications do for you and your current organization? How can I really know which certification and level to choose from? Will this help in the current business reality? Does it really prove ones competencies and benefits the organization?. What is the real and perceived value? The presentation includes an open and honest view on professional exams and certifications It shows why being a certified professional or employing one is a secure way of getting a return on a training investment.
ITIL / ISO 20000 Professional Certification Myths and Realities
ITIL / ISO 20000 Professional Certification Myths and Realities
Alejandro Debenedet
Awareness and Knowledge Sharing on ISO 20 k Implementation.
ISO 20000 Implementation Presentation
ISO 20000 Implementation Presentation
SriramITISConsultant
Iso 20000 standard implementation
Iso 20000 standard implementation
IITSW Company
The PPT shows that ISO 20000 is the international standard for IT Service Management (ITSM), published by ISO (the International Organization for Standardization), and ICE (the International Electoral Commission).The standard describes a set of management processes designed to help you deliver more effective IT services.For more details please visit : https://www.globalmanagergroup.com/
How to fulfil requirements of ISO 20000:2018 Documents?
How to fulfil requirements of ISO 20000:2018 Documents?
Global Manager Group
How Your Organization Can Become ISO Certified...It's easier than you think
How Your Organization Can Become ISO Certified...It's easier than you think
ITSM Academy, Inc.
EGI Integrated Management System (EOSC hub week, Malaga, 16 - 20 April 2018)
EGI Integrated Management System
EGI Integrated Management System
EOSC-hub project
ISO 22301:2019 "Security and resilience – Business continuity management systems - Requirements" was released in October 2019 and is set to replace ISO 22301:2012 via a three plus-year transition period. All organizations that wish to remain certified to ISO 22301 will need to transition to the 2019 revision of the standard within the set transition period which now ends in April 2023. Learn more here: https://www.nqa.com/en-gb/transitions/iso-22301-2019
NQA ISO 22301 Transition Gap Guide
NQA ISO 22301 Transition Gap Guide
NQA
CMMI for Services has been updated to v2.0. Learn about the changes, implementation time, categories and practice areas, and how these changes can effect your company ( e.g. in government contracting)
CMMI for Services v2.0 Changes, Practice Areas, Appraisals
CMMI for Services v2.0 Changes, Practice Areas, Appraisals
Integration Technologies Group Inc
The webinar covers: • Service Catalog in ITIL • Service Catalog in ISO/IEC 20000 • Service Catalog in COBIT 5.0 • How to achieve the best situation for your IT organization Presenter: This session was presented by Yahia Al Anwar. He is a senior IT Services Management and Project Management consultant of EGYBYTE with more than 20 years of international experience in ITSM, systems management, security and infrastructure. Link of the recorded session published on YouTube: https://youtu.be/0FJZ2qQFMRs
PECB Webinar: Service Catalog among frameworks and standards
PECB Webinar: Service Catalog among frameworks and standards
PECB
Tendances
(20)
ISO 20000 Certification
ISO 20000 Certification
What is iso iec 20000
What is iso iec 20000
New Microsoft PowerPoint Presentation
New Microsoft PowerPoint Presentation
PECB Webinar: Winning approach towards successful ISO/IEC 20000 Certification
PECB Webinar: Winning approach towards successful ISO/IEC 20000 Certification
ISO 20000-1:2018 Awareness and Auditor Training PPT Presentation kit for ITSM
ISO 20000-1:2018 Awareness and Auditor Training PPT Presentation kit for ITSM
ISO/I20000 in a nutshell
ISO/I20000 in a nutshell
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
ITIL and ISO 20000: Fundamentals and necessary compliance Synergies
Experience from Implementation of ISO 20000
Experience from Implementation of ISO 20000
What is ISO20000
What is ISO20000
Certifications for Government Contractors in 2019
Certifications for Government Contractors in 2019
Demystifying ISO 20000-1 Standard
Demystifying ISO 20000-1 Standard
ITIL / ISO 20000 Professional Certification Myths and Realities
ITIL / ISO 20000 Professional Certification Myths and Realities
ISO 20000 Implementation Presentation
ISO 20000 Implementation Presentation
Iso 20000 standard implementation
Iso 20000 standard implementation
How to fulfil requirements of ISO 20000:2018 Documents?
How to fulfil requirements of ISO 20000:2018 Documents?
How Your Organization Can Become ISO Certified...It's easier than you think
How Your Organization Can Become ISO Certified...It's easier than you think
EGI Integrated Management System
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NQA ISO 22301 Transition Gap Guide
NQA ISO 22301 Transition Gap Guide
CMMI for Services v2.0 Changes, Practice Areas, Appraisals
CMMI for Services v2.0 Changes, Practice Areas, Appraisals
PECB Webinar: Service Catalog among frameworks and standards
PECB Webinar: Service Catalog among frameworks and standards
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84a777f1-ae32-4822-911a-8f4631e30fde-150930074140-lva1-app6892.pdf
84a777f1-ae32-4822-911a-8f4631e30fde-150930074140-lva1-app6892.pdf
Manoj603126
Growing dependency of Bussiness world to IT services leads to need of quality that is matched to business needs and User requirements as they emerge ITIL(Information Technology Infrastructure Library) can improve the quality of the service, but at the same time they will be trying to reduce the costs or, at a minimum, maintain costs at the current level. ITIL provides a framework to place existing methods and activities in a structured context. It provides comprehensive, consistent and coherent set of best practices for IT Management processes.It also promote quality approach to achieve business effectiveness and efficiency in the use of information systems.
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84a777f1-ae32-4822-911a-8f4631e30fde-150930074140-lva1-app6892.pdf
84a777f1-ae32-4822-911a-8f4631e30fde-150930074140-lva1-app6892.pdf
Information Technology Infrastructure Library
Information Technology Infrastructure Library
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ITIL v3 Foundation Overview
CobiT, Val IT & Balanced Scorecards
CobiT, Val IT & Balanced Scorecards
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ITIL V3 Overview
Itil Service Level Mgmnt
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Introduction to the itsm program at yale why are we doing this august 2011
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ITIL V3 Overview
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CobiT And ITIL Breakfast Seminar
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Organizational Transformation Lead with Culture
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Dr. Admir Softic_ presentation_Green Club_ENG.pdf
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