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Volunteering as Empathic Experience 
Theresa OH 
Executive director 
V+ 
Vitamin for Citizen Inspiration. Volunteering for Values 
1
More people are participating in volunteering. 
Vitamin for Citizen Inspiration. Volunteering for Values 
2 
21.4% | 8.3mil
It can never be enough to emphasize about the importance of volunteering. 
Vitamin for Citizen Inspiration. Volunteering for Values 
3
“Volunteering is worthwhile. I love it!” 
“I felt great about myself as I had become a special person to somebody else.“ 
“Volunteering has changed my life.” 
Vitamin for Citizen Inspiration. Volunteering for Values 
4
Vitamin for Citizen Inspiration. Volunteering for Values 
How about their real life? Why satisfaction doesn’t bring changes in the real life? 
5
Volunteering in Korea 
•More focused on human services 
–Korea has strong emotion for the vulnerables 
–Tendency to separate from civic participation on issues 
•Increased short-time, one-time volunteers 
–Employee volunteers and student volunteers 
–Too busy to be regular volunteers 
•Self-framed evaluation 
–Lack of understanding & empathy about social unfairness 
Vitamin for Citizen Inspiration. Volunteering for Values 
6
Volunteering is not only to feel like being a good person. 
Vitamin for Citizen Inspiration. Volunteering for Values 
7
Volunteering for True Changes of people 
Vitamin for Citizen Inspiration. Volunteering for Values 
Individual motivation 
Person 
Good will 
Social motivation 
Citizen 
Justice 
Empathy 
8
Empathy 
is feeling oneself to be connected to others. 
Vitamin for Citizen Inspiration. Volunteering for Values 
9
Empathic Experience 
Vitamin for Citizen Inspiration. Volunteering for Values 
Empathy 
Change of thought 
Change of emotion 
Change of action 
Social awareness 
Compassion 
10
a cognitive empathic ability to see the world from a view of others 
an emotional ability to resonate with others’ feeling. 
Vitamin for Citizen Inspiration. Volunteering for Values 
Daniel GOLEMAN 
11
Human spontaneity is originally based on altruism and advocacy. 
Altruism and advocacy is important cause to bring voluntary participation of people. 
Vitamin for Citizen Inspiration. Volunteering for Values 
KIM Kyong Dong 
12
•Radical source for social change 
–Affective empathy: sharing emotions 
–Cognitive empathy: taking perspective others 
•Empathy is “learned”. 
•Mass empathy can change society 
Vitamin for Citizen Inspiration. Volunteering for Values 
Roman KRZNARIC 
13
Volunteering is good to practice social empathy 
•Field to see and understand. 
•People to learn from each other. 
•Opportunity to have a reflection through volunteering. 
Vitamin for Citizen Inspiration. Volunteering for Values 
14
How can we structuralize empathic moments 
in volunteering? 
Vitamin for Citizen Inspiration. Volunteering for Values 
15
Coordination of Volunteer Activity 
16 
Orientation 
Opening 
1 
Activity 
Action 
2 
Closing 
Reflection 
3 
•Remind information about the activity 
•Cautions and attitudes 
•Greetings and introduction 
•Ice breaking 
Support volunteers to join volunteering well 
•Job allocation 
•Encouragement 
•Check amount of work 
•Wrap-up 
•Cleaning 
See if volunteers is doing well, and lead them to do so. 
•Sharing the result 
•Compliment & Celebration 
•Connecting to the issue – Empathy on Issues 
Share how well volunteers have participated. 
Vitamin for Citizen Inspiration. Volunteering for Values
“I will look for child care centers in my town.” 
“What is this number? Please, guess it!” 
17 
Vitamin for Citizen Inspiration. Volunteering for Values
45%! This is the relative poverty of senior households over 65 years old and the highest among OECD countries. Yet only 16.8% of whole welfare budget is used for the elderly. 
Why this issue is taken today is to think about the elderly problem. Pension and insurance system is getting better than before, but it is too much lack at the reality facing aging society. 
Why are the elderly so poor in developed country like Korea? 
Why are still there the poor elderly who are not supported enough? 
Will you think again about this problem when you are back home? And please also think if there is anything you can do for them and move in action. 
Vitamin for Citizen Inspiration. Volunteering for Values 
18
Other Ideas for Empathy on Issues 
Vitamin for Citizen Inspiration. Volunteering for Values 
19 Discussion
Vitamin for Citizen Inspiration. Volunteering for Values 
20 
Discussion
21 
Vitamin for Citizen Inspiration. Volunteering for Values 
Quiz
22 
Vitamin for Citizen Inspiration. Volunteering for Values 
Quiz
Other Ideas for Empathy on Issues 
Vitamin for Citizen Inspiration. Volunteering for Values 
23 
Pledge card
Other Ideas for Empathy on Issues 
Vitamin for Citizen Inspiration. Volunteering for Values 
24 
Photo standing
25 
Vitamin for Citizen Inspiration. Volunteering for Values 
Survey
Vitamin for Citizen Inspiration. Volunteering for Values 
Balance introspection with outrospection 
in volunteering. 
26
Volunteering as Empathic Experience 
•Social Empathy to be inspired by participatory learning 
•Social skills through team based activities and collaboration with local stakeholders 
•Leadership through finding problems and solving them with people 
Vitamin for Citizen Inspiration. Volunteering for Values 
27
Volunteering is not just to help others. 
Volunteering is to live together in the community 
as a voluntary citizen with empathic ability. 
Vitamin for Citizen Inspiration. Volunteering for Values 
28
Vitamin for Citizen Inspiration. Volunteering for Values 
Thank you! 
29 
Theresa OH 
therys@hanmail.net, ohmytheresa@yahoo.com

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Volunteering as Empathic Experience

  • 1. Volunteering as Empathic Experience Theresa OH Executive director V+ Vitamin for Citizen Inspiration. Volunteering for Values 1
  • 2. More people are participating in volunteering. Vitamin for Citizen Inspiration. Volunteering for Values 2 21.4% | 8.3mil
  • 3. It can never be enough to emphasize about the importance of volunteering. Vitamin for Citizen Inspiration. Volunteering for Values 3
  • 4. “Volunteering is worthwhile. I love it!” “I felt great about myself as I had become a special person to somebody else.“ “Volunteering has changed my life.” Vitamin for Citizen Inspiration. Volunteering for Values 4
  • 5. Vitamin for Citizen Inspiration. Volunteering for Values How about their real life? Why satisfaction doesn’t bring changes in the real life? 5
  • 6. Volunteering in Korea •More focused on human services –Korea has strong emotion for the vulnerables –Tendency to separate from civic participation on issues •Increased short-time, one-time volunteers –Employee volunteers and student volunteers –Too busy to be regular volunteers •Self-framed evaluation –Lack of understanding & empathy about social unfairness Vitamin for Citizen Inspiration. Volunteering for Values 6
  • 7. Volunteering is not only to feel like being a good person. Vitamin for Citizen Inspiration. Volunteering for Values 7
  • 8. Volunteering for True Changes of people Vitamin for Citizen Inspiration. Volunteering for Values Individual motivation Person Good will Social motivation Citizen Justice Empathy 8
  • 9. Empathy is feeling oneself to be connected to others. Vitamin for Citizen Inspiration. Volunteering for Values 9
  • 10. Empathic Experience Vitamin for Citizen Inspiration. Volunteering for Values Empathy Change of thought Change of emotion Change of action Social awareness Compassion 10
  • 11. a cognitive empathic ability to see the world from a view of others an emotional ability to resonate with others’ feeling. Vitamin for Citizen Inspiration. Volunteering for Values Daniel GOLEMAN 11
  • 12. Human spontaneity is originally based on altruism and advocacy. Altruism and advocacy is important cause to bring voluntary participation of people. Vitamin for Citizen Inspiration. Volunteering for Values KIM Kyong Dong 12
  • 13. •Radical source for social change –Affective empathy: sharing emotions –Cognitive empathy: taking perspective others •Empathy is “learned”. •Mass empathy can change society Vitamin for Citizen Inspiration. Volunteering for Values Roman KRZNARIC 13
  • 14. Volunteering is good to practice social empathy •Field to see and understand. •People to learn from each other. •Opportunity to have a reflection through volunteering. Vitamin for Citizen Inspiration. Volunteering for Values 14
  • 15. How can we structuralize empathic moments in volunteering? Vitamin for Citizen Inspiration. Volunteering for Values 15
  • 16. Coordination of Volunteer Activity 16 Orientation Opening 1 Activity Action 2 Closing Reflection 3 •Remind information about the activity •Cautions and attitudes •Greetings and introduction •Ice breaking Support volunteers to join volunteering well •Job allocation •Encouragement •Check amount of work •Wrap-up •Cleaning See if volunteers is doing well, and lead them to do so. •Sharing the result •Compliment & Celebration •Connecting to the issue – Empathy on Issues Share how well volunteers have participated. Vitamin for Citizen Inspiration. Volunteering for Values
  • 17. “I will look for child care centers in my town.” “What is this number? Please, guess it!” 17 Vitamin for Citizen Inspiration. Volunteering for Values
  • 18. 45%! This is the relative poverty of senior households over 65 years old and the highest among OECD countries. Yet only 16.8% of whole welfare budget is used for the elderly. Why this issue is taken today is to think about the elderly problem. Pension and insurance system is getting better than before, but it is too much lack at the reality facing aging society. Why are the elderly so poor in developed country like Korea? Why are still there the poor elderly who are not supported enough? Will you think again about this problem when you are back home? And please also think if there is anything you can do for them and move in action. Vitamin for Citizen Inspiration. Volunteering for Values 18
  • 19. Other Ideas for Empathy on Issues Vitamin for Citizen Inspiration. Volunteering for Values 19 Discussion
  • 20. Vitamin for Citizen Inspiration. Volunteering for Values 20 Discussion
  • 21. 21 Vitamin for Citizen Inspiration. Volunteering for Values Quiz
  • 22. 22 Vitamin for Citizen Inspiration. Volunteering for Values Quiz
  • 23. Other Ideas for Empathy on Issues Vitamin for Citizen Inspiration. Volunteering for Values 23 Pledge card
  • 24. Other Ideas for Empathy on Issues Vitamin for Citizen Inspiration. Volunteering for Values 24 Photo standing
  • 25. 25 Vitamin for Citizen Inspiration. Volunteering for Values Survey
  • 26. Vitamin for Citizen Inspiration. Volunteering for Values Balance introspection with outrospection in volunteering. 26
  • 27. Volunteering as Empathic Experience •Social Empathy to be inspired by participatory learning •Social skills through team based activities and collaboration with local stakeholders •Leadership through finding problems and solving them with people Vitamin for Citizen Inspiration. Volunteering for Values 27
  • 28. Volunteering is not just to help others. Volunteering is to live together in the community as a voluntary citizen with empathic ability. Vitamin for Citizen Inspiration. Volunteering for Values 28
  • 29. Vitamin for Citizen Inspiration. Volunteering for Values Thank you! 29 Theresa OH therys@hanmail.net, ohmytheresa@yahoo.com