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Taking Flight
From Aspiration to
Transformational Action
Your Aviator…
Software Leadership Coach w/
22 years IT Experience/20 years S/W Development
24 years Management Experience
Deming, Reengineering, Agile/Lean
Military/Federal
(Inside & Outside)
Product Companies
Multiple Industries
16 years Acquisition Experience
Active Agile Community Member
(Agile Coach Camp/Agile Influencers of DC)
(GLASScon/LeanCoffeeDC)
Lean Start-up & Product Mgmt
Agile Transformation
is
strategic in
nature.
(Transition, Adoption, etc.)
“Culture eats Strategy for breakfast.”
- Peter Drucker
Taking Flight Approach
• Set an aspirational target
• Examine possible routes
• Select the best route and the first waypoint(s)
– Consider each leg an experiment
– Work details/make decisions operationally
– Inspect & Adapt at each waypoint
– Make course corrections
– Squadron mates
Many Things to Change Depending on
What’s Next in Priority
• New Strategies
• New Org Structures
• Find/Establish New Support Networks
• New Practices
• New/Streamlined Processes
• Rewards for Δ in Behaviors
• Create/Eliminate Ceremonies
• New Habits  The Hardest to Do
& the most crucial
Some of
these will be
Experiments
Current
State
Aspiration
Next
State
Process Δs
Org
Structure
Δs
New
Practices
Habit Δs
Adapted from Organizational Transitions,
by R. Beckhard & R.T. Harris
Chosen Δs
Decisions  Δ Habits  Δ Culture
Current
State
Aspiration
Next
State
Process Δs
Org
Structure
Δs
New
Practices
Habit Δs
Manage the Δ
Adapted from Organizational Transitions,
by R. Beckhard & R.T. Harris
Inspect + Adapt
Status Quo
New Status Quo
disruption
amount
disruption
time
Understand the Impact of the
Satir Change Curve
A detailed depiction of the Satir Change model -
http://stevenmsmith.com/ar-satir-change-model/
To-Do In Work Done
Organizational Change Capacity
WIP Limit =
Limit Change in Progress
Aspiration
Starting
Point
Promotes
Restricts
Low Risk Tolerance
Grand Unclear Vision
Hiring to Fit
Insular Communication
Employee Indoctrination
Successes Only
Promotion/Restriction based on
Limits to Organizational Change
by Herbert Kaufman
& Discussions @ #CultureDC
Cross-cutting Teams
Diversity (of thoughts)
Failure Tolerance
Clear Vision
Employee Orientation
Experimentation
Transparency
New Employees
Specialized Silos
Group Think
Squadron Mates
• Create a support network
• Find like minds and pair
– Sounding board for pragmatic decisions
• Better yet, form a triad
– Third person holds the commitments of the other
two to each other accountable
• Grow network as pairs/triads
– Net-Map Technique is a great tool here
Triads come from The Culture Game by Daniel Mezick
Net-Map Toolkit, Eva Schiffer, http://netmap.wordpress.com
of
and
Hidden Assumptions
Biases
Drawing: Alex Hughes
Δ
Paul M. Boos
paul.boos@santeon.com
pmboos@yahoo.com
@paul_boos
703-307-4322 (mobile)
Look for a ‘workbook’ on this in the near future…

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Taking Flight: an abbreviated version of my Agile DC talk