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Controlling
Presented By:
Harshit Chhabra 169
Ansh Pratap Garg 167
Concept of Managerial Control
Managerial control implies the
measurement of accomplishment against
the standard and the correction of
deviations to assure attainment of
objectives according to plans.
Nature of Control
It is universal
It is a continuous process
Control is forward looking
Control involves measurement
Control is an influence process
Management control is a system
Control is goal oriented
Elements of COntrol
Planning
Information Feedback
Delegation of authority
Remedial action
Importance of controlling
Guide to operations
Policy verification
Managerial accountability
Employee morale
Psychological pressure
Coordination in action
Limitations of Control
•External factors cannot be
controlled
•Resistance from employees
•Expensive process
•Not effective when standards are
not in quantitative terms.
Process of Control
Establishment of standards
Measurement of actual performance
Comparing performance with
standards
Analysis of deviations
Take Corrective actions
Principles of an effective
control system
Principle of reflection of plan
Principle of prevention
Principle of responsibility
Exception Principle
Principle of critical points
Principle of pyramid
Accountability of
performance
Accountability refers to individual’s
responsibility for the work performed. It
implies that the person is answerable to his
manager for performance. Accountable
employees have a clear idea about the goals
they must achieve , the role they play in
organisation , their responsibilities and the
organisation’s expectations from them.
Prerequisites of creating
accountability for
performance:-
Clarity of goals and expectations
Objective standards
Awareness of Consequences
Reward Structure
Training and coaching
Feedback on performance
Acceptance of responsibility
Techniques of control
•Ratio analysis
•Return on investment
•Budgetary Control
•Economic value added
•P.E.R.T. and C.P.M.
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Controlling.pptx

  • 1. Controlling Presented By: Harshit Chhabra 169 Ansh Pratap Garg 167
  • 2.
  • 3. Concept of Managerial Control Managerial control implies the measurement of accomplishment against the standard and the correction of deviations to assure attainment of objectives according to plans.
  • 4. Nature of Control It is universal It is a continuous process Control is forward looking Control involves measurement Control is an influence process Management control is a system Control is goal oriented
  • 5. Elements of COntrol Planning Information Feedback Delegation of authority Remedial action
  • 6. Importance of controlling Guide to operations Policy verification Managerial accountability Employee morale Psychological pressure Coordination in action
  • 7. Limitations of Control •External factors cannot be controlled •Resistance from employees •Expensive process •Not effective when standards are not in quantitative terms.
  • 8. Process of Control Establishment of standards Measurement of actual performance Comparing performance with standards Analysis of deviations Take Corrective actions
  • 9.
  • 10. Principles of an effective control system
  • 11. Principle of reflection of plan Principle of prevention Principle of responsibility Exception Principle Principle of critical points Principle of pyramid
  • 12.
  • 13. Accountability of performance Accountability refers to individual’s responsibility for the work performed. It implies that the person is answerable to his manager for performance. Accountable employees have a clear idea about the goals they must achieve , the role they play in organisation , their responsibilities and the organisation’s expectations from them.
  • 14. Prerequisites of creating accountability for performance:- Clarity of goals and expectations Objective standards Awareness of Consequences Reward Structure Training and coaching Feedback on performance Acceptance of responsibility
  • 15.
  • 16. Techniques of control •Ratio analysis •Return on investment •Budgetary Control •Economic value added •P.E.R.T. and C.P.M.