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Stage 1 
The 
Preliminary 
Round 
Te am Name : T e am S ama r i t a n s 
N a m e o f f i r s t m e m b e r : P r a k h a r G a u t a m 
N a m e o f s e c o n d m e m b e r : H a r s h M a n k a d 
C o l l e g e N a m e : I I M , B a n g a l o r e
Ma n e v o l v e d a n d s o d i d S o c i a l Me d i a . . . . . . . . . . . . . . . . 
1970 - 1980 1980 - 1990 1990 - 2000 2001- 2003 2004- 2009
78 
F e b ‘ 7 8 
f i r s t d i a l u p 
B B C l a u n c h e d 
95 97 99 02 
1 9 9 5 
G e o c i t y 
l a u n c h e d 
1 9 9 7 
S i x d e g r e e s 
l a u n c h e d 
1 9 9 9 
B l o g g e r 
l a u n c h e d 
S h o r t h i s t o r y o n s o c i a l 
m e d i a 
2 0 0 2 
F r i e n d s t e r 
l a u n c h e d 
D e c ’ 0 6 
Y a h o o o f f e r e d 
t o b u y F B . 
F a c e b o o k 
d e c l i n e s ! ! ! 
M a r c h ‘ 0 6 
T e x t b a s e d 
s o c i a l m e d i a 
t w i t t e r i s b o r n 
F e b ‘ 0 4 
F B o p e n e d t o 
H a r v a r d 
s t u d e n t s o n l y . 
J u l y ‘ 0 3 
M y S p a c e 
l a u n c h e s . 
A c q u i r e d b y 
N e w s C o r p 
M a y ‘ 0 3 
L i n k e d I n o p e n s 
i t d o o r s 
A p r i l ‘ 0 8 
F B p o p u l a r 
t h a n M y S p a c e . 
F e b ’ 0 9 
F B i n c l u d e U G C 
l i c e n s e 
D e c ’ 0 9 
F B h i t s 3 5 0 M n 
u s e r . 
M a y ‘ 1 0 
M y S p a c e & F B 
v u l n e r a b i l i t y 
r e v e a l e d 
N o v ‘ 1 0 
F B v a l u e d a t 
$ 5 0 b i l l i o n 
J u l y ‘ 1 1 
T w i t t e r 
c e l e b r a t e s 5 
y e a r s 
b i r t h d a y 
J u l y ‘ 1 1 
L i n k e d I n # 2 i n 
t h e U . S . f o r 
t o t a l m o n t h l y 
u n i q u e v i s i t o r s 
J u n e ‘ 1 1 
N e w s C o r p 
s e l l s M y S p a c e 
t o I r v i n e . 
J u n e ‘ 1 1 
G + l a u n c h e d 
b e t a 
M a y ‘ 1 1 
L i n k e d I n g o e s 
I P O 
06 04 03 
03 
08 09 10 
11
E x p o s u r 
e 
A d v o c a c y 
I m p a c t 
E n g a g e m e n 
t 
C r e a t e 
a u d i e n c e 
f o r 
c o n t e n t & 
m e s s a g e 
A b i l i t y t o 
c a u s e 
c h a n g e i n 
b e h a v i o u r 
E f f e c t o f 
c a m p a i g n s 
o n t a r g e t 
a u d i e n c e 
E n g a g i n g 
w i t h y o u 
& 
T a l k i n g 
a b o u t y o u 
R e c o m m e n d a t i o n s 
& S u g g e s t i o n s 
l e a d i n g t o 
o p i n i o n c h a n g e 
I n f l u e n c 
e 
Producers 
Consumer 
E m a i l t o n a m e d 
i n d i v i d u a l s 
C o m m i t t e e r e p o r t t o 
a d e c i s i o n m a k e r 
P r o f e s s i o n a l s e r v i c e r e p o r t 
t o d e c i s i o n m a k e r 
L o c a l e m a i l l i s t , 
S o c i a l b l o g s , P r o f i l e 
P a g e s 
G r o u p b l o g s , 
P e r s o n a l S o c i a l 
N e t w o r k s 
V a l u e a d d e d e c o n o m i c d a t a , 
B l o o m b e r g , P r o f e s s i o n a l 
r e p o r t t o s p e c i a l t y g r o u p s 
M e s s a g e s t o 
d i s c u s s i o n b o a r d s , 
p o p u l a r b l o g s , 
n o v e l s 
J o u r n a l i s m , 
W i k i p e d i a p a g e s , 
G r o u p b l o g s 
S e a r c h E n g i n e u s e r s , M a r k e t 
B e h a v i o r , Q u e r y l o g 
o p t i m i z a t i o n , M a r k e t 
a n a l y s i s
C o n v e r s a t i o n 
P a r t i c i p a t i o n S h a r i n g 
P u b l i s h i n g
CURRENT TRENDS 
R e g i s t e r e d u s e r s ( M i l l i o n s ) 
1400 
1200 
1000 
800 
600 
400 
200 
0 
Facebook Twitter 
Google+ Pinterest 
Instragram 
B u s i n e s s e s ’ P r e s e n c e 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
S h a r e o f i n t e r n e t u s e r s 
8% 
16% 
29% 
46% 
67% 
64% 
67% 
72% 
Jan-05 
Jan-06 
Jan-07 
Jan-08 
Jan-09 
Jan-10 
Jan-11 
Jan-12 
Jan-13 
9% 
49% 
67% 
76% 
86% 87% 86% 
92% 
83% 
89% 
Feb 
'05 
Aug 
'06 
May 
'07 
Apr 
'09 
May 
'10 
Aug 
'11 
Feb 
'12 
Aug 
'12 
Dec 
'12 
May 
'13 
U s e r S h a r e – ( 1 8 – 2 9 ) y r s 
T r a f f i c T r e n d s ( S e p t ‘ 1 2 - ‘ 1 3 ) 
12.00% 
10.00% 
8.00% 
6.00% 
4.00% 
2.00% 
U s e r S h a r e – ( 3 0 – 4 9 ) y r s 
8% 
16% 
29% 
46% 
61% 
64% 66% 
69% 67% 
72% 
Feb 
'05 
Aug 
'06 
May 
'07 
Apr 
'09 
May 
'10 
Aug 
'11 
Feb 
'12 
Aug 
'12 
Dec 
'12 
May 
'13 
0.00% 
Facebook 
Pinterest 
Twitter 
Reddit 
Youtube 
LinkedIn 
Google+ 
B u s i n e s s e s ’ P r e s e n c e
What do youth do on Social Media 
R e a d i n g C o n t e n t 
View Photos / Videos 
C o m m e n t / R e p l y 
C h a t / T a l k O n l i n e 
S h a r e / P o s t 
E x p r e s s V i e w s 
U p l o a d C o n t e n t 
M a k i n g C o n t a c t s 
93% 
92% 
85% 
81% 
79% 
73% 
64% 
52% 
P e r s o n a l 
24% 
26% 
22% 
65% 
12% 
14% 
26% 
28% 
7% 
7% 
9% 
57% 
53% 
17% 
19% 
10% 
31% 
11% 
21% 
20% 
15% 
6% 
32% 
64% 
Made it harder to focus on a single task 
without diversion 
Made it harder to give people undivided 
attention 
Made it harder to forget about work at home 
or on the weekends 
Made it easier to be productive while you are 
sitting in traffic, waiting line etc. 
Made it easier to plan & schedule your daily 
routine 
Made it easier to stay in touch with the people 
you care about 
A lot 
Some 
Only a little 
Not at all 
I m p a c t o n P e r s o n a l L i v e s 
80% 
60% 
40% 
20% 
0% 
Share Password Share Email Account Share Online Calendar Share Social Media 
Profile 
S o c i a l M e d i a – T h e G o o d , B a d a n d t h e U g l y
A w a r e n e s s 
I n t e r e s t 
E v a l u a t i o n 
R e v i e w s 
T r i a l 
C o m m i t m e n t 
R e f e r r a l 
U p s e l l 
V i d e o s 
Mo b i l e 
B l o g s 
N e t w o r k s 
I m p a c t o n b u s i n e s s e s 
Don't network online 
Business partnerships 
Ability to establish themselves as an industry… 
0% 5% 10% 15% 20% 25% 30% 35% 40% 
Networking 
Information that helps businesses grow 
Engage with potential customers 
Referrals 
Being found by new customers 
71.30% 
45.00% 
49.90% 
C o n t e n t M a r k e t i n g G o a l s 
24.80% 
35% 
41% 
27.80% 
6.40% 
13.10% 
Channel Enablement 
Social Media Engagement 
Customer Loyality 
Website Traffic 
Lead Nurturing 
Brand Awareness 
Customer Acquisition 
Thought Leadership/Market Education 
Lead Generation 
35% 
30% 
25% 
20% 
15% 
10% 
5% 
0% 
2011 
2012 
2013 
# o f r e v i e w s s h a p i n g o p i n i o n s
A n a l y t i c s 
S M A C d r i v i n g b M a r k e t e r s ' F u t u r e S o c i a l M e d i a P l a n s u s i n e s s e s i n F u t u r e 
0% 20% 40% 60% 80% 100% 120% 
Daily Deals 
Q&A Sites 
Geo-location 
Social Bookmarking 
Podcasting 
Forums 
Photo Sharing Sites 
Pinterest 
Google+ 
Twitter 
LinkedIn 
Blogs 
Facebook 
Youtube 
Increase Stay the same Decrease No plans to utilize 
Source 
http://www.cutter.com/content-and-analysis/journals-and-reports/cutter-it-journal/sample/itj1302/itj1302c.html
Social media marketing – www.eticb.com 
Pew internet social media engagement 
Social media marketing trends – www.cmo.com 
Social media infographics – www.visual.ly/social-media-infographics 
Social media study patterns – www.news.yahoo.com 
Social media history - www.socialtimes.com

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What is Social Media? By - Team Samaritans, IIMB (for Casia2014, Simplify360)

  • 1. Stage 1 The Preliminary Round Te am Name : T e am S ama r i t a n s N a m e o f f i r s t m e m b e r : P r a k h a r G a u t a m N a m e o f s e c o n d m e m b e r : H a r s h M a n k a d C o l l e g e N a m e : I I M , B a n g a l o r e
  • 2. Ma n e v o l v e d a n d s o d i d S o c i a l Me d i a . . . . . . . . . . . . . . . . 1970 - 1980 1980 - 1990 1990 - 2000 2001- 2003 2004- 2009
  • 3. 78 F e b ‘ 7 8 f i r s t d i a l u p B B C l a u n c h e d 95 97 99 02 1 9 9 5 G e o c i t y l a u n c h e d 1 9 9 7 S i x d e g r e e s l a u n c h e d 1 9 9 9 B l o g g e r l a u n c h e d S h o r t h i s t o r y o n s o c i a l m e d i a 2 0 0 2 F r i e n d s t e r l a u n c h e d D e c ’ 0 6 Y a h o o o f f e r e d t o b u y F B . F a c e b o o k d e c l i n e s ! ! ! M a r c h ‘ 0 6 T e x t b a s e d s o c i a l m e d i a t w i t t e r i s b o r n F e b ‘ 0 4 F B o p e n e d t o H a r v a r d s t u d e n t s o n l y . J u l y ‘ 0 3 M y S p a c e l a u n c h e s . A c q u i r e d b y N e w s C o r p M a y ‘ 0 3 L i n k e d I n o p e n s i t d o o r s A p r i l ‘ 0 8 F B p o p u l a r t h a n M y S p a c e . F e b ’ 0 9 F B i n c l u d e U G C l i c e n s e D e c ’ 0 9 F B h i t s 3 5 0 M n u s e r . M a y ‘ 1 0 M y S p a c e & F B v u l n e r a b i l i t y r e v e a l e d N o v ‘ 1 0 F B v a l u e d a t $ 5 0 b i l l i o n J u l y ‘ 1 1 T w i t t e r c e l e b r a t e s 5 y e a r s b i r t h d a y J u l y ‘ 1 1 L i n k e d I n # 2 i n t h e U . S . f o r t o t a l m o n t h l y u n i q u e v i s i t o r s J u n e ‘ 1 1 N e w s C o r p s e l l s M y S p a c e t o I r v i n e . J u n e ‘ 1 1 G + l a u n c h e d b e t a M a y ‘ 1 1 L i n k e d I n g o e s I P O 06 04 03 03 08 09 10 11
  • 4. E x p o s u r e A d v o c a c y I m p a c t E n g a g e m e n t C r e a t e a u d i e n c e f o r c o n t e n t & m e s s a g e A b i l i t y t o c a u s e c h a n g e i n b e h a v i o u r E f f e c t o f c a m p a i g n s o n t a r g e t a u d i e n c e E n g a g i n g w i t h y o u & T a l k i n g a b o u t y o u R e c o m m e n d a t i o n s & S u g g e s t i o n s l e a d i n g t o o p i n i o n c h a n g e I n f l u e n c e Producers Consumer E m a i l t o n a m e d i n d i v i d u a l s C o m m i t t e e r e p o r t t o a d e c i s i o n m a k e r P r o f e s s i o n a l s e r v i c e r e p o r t t o d e c i s i o n m a k e r L o c a l e m a i l l i s t , S o c i a l b l o g s , P r o f i l e P a g e s G r o u p b l o g s , P e r s o n a l S o c i a l N e t w o r k s V a l u e a d d e d e c o n o m i c d a t a , B l o o m b e r g , P r o f e s s i o n a l r e p o r t t o s p e c i a l t y g r o u p s M e s s a g e s t o d i s c u s s i o n b o a r d s , p o p u l a r b l o g s , n o v e l s J o u r n a l i s m , W i k i p e d i a p a g e s , G r o u p b l o g s S e a r c h E n g i n e u s e r s , M a r k e t B e h a v i o r , Q u e r y l o g o p t i m i z a t i o n , M a r k e t a n a l y s i s
  • 5. C o n v e r s a t i o n P a r t i c i p a t i o n S h a r i n g P u b l i s h i n g
  • 6.
  • 7. CURRENT TRENDS R e g i s t e r e d u s e r s ( M i l l i o n s ) 1400 1200 1000 800 600 400 200 0 Facebook Twitter Google+ Pinterest Instragram B u s i n e s s e s ’ P r e s e n c e 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% S h a r e o f i n t e r n e t u s e r s 8% 16% 29% 46% 67% 64% 67% 72% Jan-05 Jan-06 Jan-07 Jan-08 Jan-09 Jan-10 Jan-11 Jan-12 Jan-13 9% 49% 67% 76% 86% 87% 86% 92% 83% 89% Feb '05 Aug '06 May '07 Apr '09 May '10 Aug '11 Feb '12 Aug '12 Dec '12 May '13 U s e r S h a r e – ( 1 8 – 2 9 ) y r s T r a f f i c T r e n d s ( S e p t ‘ 1 2 - ‘ 1 3 ) 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% U s e r S h a r e – ( 3 0 – 4 9 ) y r s 8% 16% 29% 46% 61% 64% 66% 69% 67% 72% Feb '05 Aug '06 May '07 Apr '09 May '10 Aug '11 Feb '12 Aug '12 Dec '12 May '13 0.00% Facebook Pinterest Twitter Reddit Youtube LinkedIn Google+ B u s i n e s s e s ’ P r e s e n c e
  • 8. What do youth do on Social Media R e a d i n g C o n t e n t View Photos / Videos C o m m e n t / R e p l y C h a t / T a l k O n l i n e S h a r e / P o s t E x p r e s s V i e w s U p l o a d C o n t e n t M a k i n g C o n t a c t s 93% 92% 85% 81% 79% 73% 64% 52% P e r s o n a l 24% 26% 22% 65% 12% 14% 26% 28% 7% 7% 9% 57% 53% 17% 19% 10% 31% 11% 21% 20% 15% 6% 32% 64% Made it harder to focus on a single task without diversion Made it harder to give people undivided attention Made it harder to forget about work at home or on the weekends Made it easier to be productive while you are sitting in traffic, waiting line etc. Made it easier to plan & schedule your daily routine Made it easier to stay in touch with the people you care about A lot Some Only a little Not at all I m p a c t o n P e r s o n a l L i v e s 80% 60% 40% 20% 0% Share Password Share Email Account Share Online Calendar Share Social Media Profile S o c i a l M e d i a – T h e G o o d , B a d a n d t h e U g l y
  • 9. A w a r e n e s s I n t e r e s t E v a l u a t i o n R e v i e w s T r i a l C o m m i t m e n t R e f e r r a l U p s e l l V i d e o s Mo b i l e B l o g s N e t w o r k s I m p a c t o n b u s i n e s s e s Don't network online Business partnerships Ability to establish themselves as an industry… 0% 5% 10% 15% 20% 25% 30% 35% 40% Networking Information that helps businesses grow Engage with potential customers Referrals Being found by new customers 71.30% 45.00% 49.90% C o n t e n t M a r k e t i n g G o a l s 24.80% 35% 41% 27.80% 6.40% 13.10% Channel Enablement Social Media Engagement Customer Loyality Website Traffic Lead Nurturing Brand Awareness Customer Acquisition Thought Leadership/Market Education Lead Generation 35% 30% 25% 20% 15% 10% 5% 0% 2011 2012 2013 # o f r e v i e w s s h a p i n g o p i n i o n s
  • 10. A n a l y t i c s S M A C d r i v i n g b M a r k e t e r s ' F u t u r e S o c i a l M e d i a P l a n s u s i n e s s e s i n F u t u r e 0% 20% 40% 60% 80% 100% 120% Daily Deals Q&A Sites Geo-location Social Bookmarking Podcasting Forums Photo Sharing Sites Pinterest Google+ Twitter LinkedIn Blogs Facebook Youtube Increase Stay the same Decrease No plans to utilize Source http://www.cutter.com/content-and-analysis/journals-and-reports/cutter-it-journal/sample/itj1302/itj1302c.html
  • 11. Social media marketing – www.eticb.com Pew internet social media engagement Social media marketing trends – www.cmo.com Social media infographics – www.visual.ly/social-media-infographics Social media study patterns – www.news.yahoo.com Social media history - www.socialtimes.com