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11th Prod.Active Meetup
“Pricing strategy”
Iasonas Antonopoulos
11th Prod.Active Meetup: “Pricing Strategies”
The purchase funnel
11th Prod.Active Meetup: “Pricing Strategies”
There’s nothing better than pricing
 Independent studies confirmed that: 1% increase in pricing affects a
company’s profits more than any other change.
 From all the things you can spend time tweaking, pricing will yield
the best return.
11th Prod.Active Meetup: “Pricing Strategies”
Definitions
Product / Service Price
 Is the amount of money at which a product or service can be bought
Market Price
 Is the converging point where amount of money at which a product
or service can be bought
Price cue
 A price cue is defined as any marketing tactic used to persuade
customers that prices offer good value compared to competitors’
prices, past prices or future prices.
11th Prod.Active Meetup: “Pricing Strategies”
Price synonyms & adjectives
Synonyms
 Rate
 Subscription
 Licence fee
 Commission
Adjectives
 Premium
 Lower end
 Other?
11th Prod.Active Meetup: “Pricing Strategies”
Consumer price referencing
 Fair price
 Standard price
 Last price paid
 Upper /lower bound price
 Benchmarked price (competitor pricing)
 Usual discount price
 Expected price
11th Prod.Active Meetup: “Pricing Strategies”
“True” customers characteristics
 True customers WANT to spend money with you.
 True customers reciprocate the value if the product/service that they
receive.
 True customers understand that you have a business to run here,
with bills & salaries to pay
– If they’re not willing to pay you, then they’re
not your customers. Sorry….
11th Prod.Active Meetup: “Pricing Strategies”
Common Pricing Mistakes
 Determine costs and take traditional industry margins
 Neglect the product positioning strategy – Set the
price independently of the rest of the marketing mix
 Failure to revise price to capitalize on market changes
 Failure to vary price by product item, market segment,
distribution channels, and purchase occasion
 Target breaking even the fastest and neglecting the
prosperity of the product
11th Prod.Active Meetup: “Pricing Strategies”
Steps in setting up a price
#1: Price
objective
#2: Demand
Estimate
#3: Cost
estimation
#4: Benchmark
competition
#5: Pricing
strategy
#6 : Final price
Product
positioning
11th Prod.Active Meetup: “Pricing Strategies”
#1: Price objective
Maximum profit
Maximum market share
Market skimming
Survival
Product quality leadership
(dependant of Product positioning)
11th Prod.Active Meetup: “Pricing Strategies”
#2: Estimate demand
 Price sensitivity: how sensitive are customers on your price?
 Estimating demand curves: how much money are customers willing
and able to pay for your product?
 Price elasticity on demand (PED): the percentage change in quantity
demanded in response to a one percent change in price.
Revenue is maximized
when price is set so that
the PED is exactly one
(=0,01%/0,01%).
11th Prod.Active Meetup: “Pricing Strategies”
Factors lowering price sensitivity
 The product/brand is distinctive
 The product is assumed to have high quality and prestige
 The expenditure is a smaller part of buyer’s total income
 The expenditure is small compared to the total cost of end product
 Buyers are less aware of substitutes/ Buyers cannot compare the
quality of substitutes
 Part of the cost is paid by another party
 The product is used with previously purchased assets
11th Prod.Active Meetup: “Pricing Strategies”
#3: Cost estimation
Fixed costs
Variable costs
Total costs
Average costs
Cost at different level of production
11th Prod.Active Meetup: “Pricing Strategies”
#4: Benchmark competition
Pricing objectives
Pricing method
Actual Prices
Price cues
11th Prod.Active Meetup: “Pricing Strategies”
#5: Selecting a pricing strategy
 Markup pricing: Adding a constant percentage to the cost price of an item
 Target-return pricing: starting from the desired rate of return objective,
price is arranged based on when the above rate should be met
(used by market leaders or monopolists)
 Perceived-value pricing: the price that consumer perceives or estimates
as good for these features/functionality
(effective in pricing of premium goods and services with a large intangible
component - good for skim pricing and penetration pricing strategies)
 Value based pricing: sets prices primarily, but not exclusively, in the value,
perceived or estimated, to the customer rather than on the cost of the
product or historical prices.
11th Prod.Active Meetup: “Pricing Strategies”
When to use price cues
o Customers purchase item infrequently
o Customers are new
o Product designs vary over time
o Prices vary seasonally
o Quality or sizes vary across stores
11th Prod.Active Meetup: “Pricing Strategies”
#6: Selecting the final price
Impact on other marketing activities
Company pricing policies
Total costs
Average costs
Impact on pricing by other companies
11th Prod.Active Meetup: “Pricing Strategies”
Price scaling
High price: no possible demand on the price
Ceiling price: the best possible price consumers are willing to pay
> Customer’s assessment of product uniqueness
> Competitor prices and prices of substitutions
> Costs
Floor price: no possible profit on the price
Low price: no possible profit on this price
11th Prod.Active Meetup: “Pricing Strategies”
Price adaptation strategies
How to adapt your pricing
11th Prod.Active Meetup: “Pricing Strategies”
Price adaptation Strategies
Geographical pricing
Discount /Allowances
(Cash / Quantity /Functional /Seasonal discount)
Promotional pricing
Differentiated pricing
11th Prod.Active Meetup: “Pricing Strategies”
Responding to competitive price cuts
Maintain price
Maintain price and add value
Increase price and improve quality
Launch a low-price fighter line
Reduce price
11th Prod.Active Meetup: “Pricing Strategies”
Promotional pricing
Loss-leader pricing
Special-event pricing
Cash rebates
Low-interest financing
Longer payment terms
Warranties and service contracts
Psychological discounting
11th Prod.Active Meetup: “Pricing Strategies”
Differentiated/Discriminatory pricing
Customer-segment pricing
Product-form pricing
Image pricing
Channel pricing
Location pricing
Time pricing
Yield pricing
11th Prod.Active Meetup: “Pricing Strategies”
Increasing pricing
Delayed quotation pricing
Escalator clauses
Unbundling
Reduction of discounts
11th Prod.Active Meetup: “Pricing Strategies”
Cost driven vs Price driven costing
Drucker considered cost-driven pricing ridiculous
and blamed the loss of the consumer-electronics
industry and the machine-tool industry in the U.S.
directly on this deadly sin.
Instead of cost-driven pricing Drucker suggested
price-driven costing
(start with the right price, and then to work back from price to determine
your allowable costs)
Then you start working to make those costs. We
are talking about marketing after all!
11th Prod.Active Meetup: “Pricing Strategies”
How psychology affects pricing
11th Prod.Active Meetup: “Pricing Strategies”
Pricing: a judgment problem
Michael Dearing says that “Pricing is a judgment
problem, not a math problem”
Many start-ups have a new product for which there
aren’t competitors for customers to benchmark
against.
Setup a hypothesis, A/B test it and use other
analytics to refine it.
Take into account competition and your intuition.
11th Prod.Active Meetup: “Pricing Strategies”
Higher price = Better product
There’s an amazing phenomenon in pricing…
An increase in price leads to an increase in
sales because:
when something costs more we assume that it
is better. …
“The above association is
Pavlovian”
11th Prod.Active Meetup: “Pricing Strategies”
Too many options can harm you
People would rather buy nothing than choose
the wrong option.
Prices must:
– be straight forward
– help people select the proper product usage
– avoid people making future calculations
Variable pricing sliding upwards with more
usage can scare potential customers.
11th Prod.Active Meetup: “Pricing Strategies”
Contextual pricing
People evaluate decisions on a relative scale so
paying attention to the context of a price is crucial
 People happily pay 2 € for a cup of Twinning's tea
to take away in a paper cup. They pay roughly
~20c€ for a Twinning's tea bag.
Why?
The cup of tea you purchased from is 100 times more enjoyable (hide
no dangers of failure) and easy to prepare than doing it on your own
11th Prod.Active Meetup: “Pricing Strategies”
Tips
 Figuring out what goes through a customer’s mind when she
first sees your product can help you set a price.
 Note down all the things customers might associate with your
product.
(include things like whether it’s cool or expensive, other products that someone might
already own)
 Logic kicks in eventually, so your price needs to stand up to
scrutiny.
 If priced too low, someone will try to figure out why.
 If cheap but dressed up with expensive imagery people will
figure that out, too.
11th Prod.Active Meetup: “Pricing Strategies”
Take aways
Set a product position & pricing objective
Do the math but do not forget psychology
Customers are analytical, but prone to leaps
of logic;
Customers love bargains
But also hate to make wrong choices
11th Prod.Active Meetup: “Pricing Strategies”
References
 Marketing Management: by Philip T. Kotler, Kevin Lane Keller
 https://hbr.org/2003/09/mind-your-pricing-cues
 http://upliftroi.com/blog/post/10-examples-of-great-pricing-strategies
 Estimating Demand Functions
 Price Cues and Customer Price Knowledge. January 2008. Eric T.
Anderson. Kellogg School of Management. Duncan I. Simester.
 Conceptualization of perceived value pricing in strategic marketing,
Conceptualization of perceived value pricing in strategic marketing,
Nagasimha Balakrishna Kanagal, Journal of Management and
Marketing Research
 http://www.investopedia.com/
 http://www.marketingbinder.com/
 The Strategy and Tactics of Pricing: A Guide to Growing More
Profitably Hardcover – April 18, 2016, Tom Nagle, John Hogan,
Joseph Zale
11th Prod.Active Meetup: “Pricing Strategies”
Thank you
Iasonas Antonopoulos
11th Prod.Active Meetup: “Pricing Strategies”

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"Product Pricing strategy" @ the 11th Prod.active meetup

  • 1. 11th Prod.Active Meetup “Pricing strategy” Iasonas Antonopoulos 11th Prod.Active Meetup: “Pricing Strategies”
  • 2. The purchase funnel 11th Prod.Active Meetup: “Pricing Strategies”
  • 3. There’s nothing better than pricing  Independent studies confirmed that: 1% increase in pricing affects a company’s profits more than any other change.  From all the things you can spend time tweaking, pricing will yield the best return. 11th Prod.Active Meetup: “Pricing Strategies”
  • 4. Definitions Product / Service Price  Is the amount of money at which a product or service can be bought Market Price  Is the converging point where amount of money at which a product or service can be bought Price cue  A price cue is defined as any marketing tactic used to persuade customers that prices offer good value compared to competitors’ prices, past prices or future prices. 11th Prod.Active Meetup: “Pricing Strategies”
  • 5. Price synonyms & adjectives Synonyms  Rate  Subscription  Licence fee  Commission Adjectives  Premium  Lower end  Other? 11th Prod.Active Meetup: “Pricing Strategies”
  • 6. Consumer price referencing  Fair price  Standard price  Last price paid  Upper /lower bound price  Benchmarked price (competitor pricing)  Usual discount price  Expected price 11th Prod.Active Meetup: “Pricing Strategies”
  • 7. “True” customers characteristics  True customers WANT to spend money with you.  True customers reciprocate the value if the product/service that they receive.  True customers understand that you have a business to run here, with bills & salaries to pay – If they’re not willing to pay you, then they’re not your customers. Sorry…. 11th Prod.Active Meetup: “Pricing Strategies”
  • 8. Common Pricing Mistakes  Determine costs and take traditional industry margins  Neglect the product positioning strategy – Set the price independently of the rest of the marketing mix  Failure to revise price to capitalize on market changes  Failure to vary price by product item, market segment, distribution channels, and purchase occasion  Target breaking even the fastest and neglecting the prosperity of the product 11th Prod.Active Meetup: “Pricing Strategies”
  • 9. Steps in setting up a price #1: Price objective #2: Demand Estimate #3: Cost estimation #4: Benchmark competition #5: Pricing strategy #6 : Final price Product positioning 11th Prod.Active Meetup: “Pricing Strategies”
  • 10. #1: Price objective Maximum profit Maximum market share Market skimming Survival Product quality leadership (dependant of Product positioning) 11th Prod.Active Meetup: “Pricing Strategies”
  • 11. #2: Estimate demand  Price sensitivity: how sensitive are customers on your price?  Estimating demand curves: how much money are customers willing and able to pay for your product?  Price elasticity on demand (PED): the percentage change in quantity demanded in response to a one percent change in price. Revenue is maximized when price is set so that the PED is exactly one (=0,01%/0,01%). 11th Prod.Active Meetup: “Pricing Strategies”
  • 12. Factors lowering price sensitivity  The product/brand is distinctive  The product is assumed to have high quality and prestige  The expenditure is a smaller part of buyer’s total income  The expenditure is small compared to the total cost of end product  Buyers are less aware of substitutes/ Buyers cannot compare the quality of substitutes  Part of the cost is paid by another party  The product is used with previously purchased assets 11th Prod.Active Meetup: “Pricing Strategies”
  • 13. #3: Cost estimation Fixed costs Variable costs Total costs Average costs Cost at different level of production 11th Prod.Active Meetup: “Pricing Strategies”
  • 14. #4: Benchmark competition Pricing objectives Pricing method Actual Prices Price cues 11th Prod.Active Meetup: “Pricing Strategies”
  • 15. #5: Selecting a pricing strategy  Markup pricing: Adding a constant percentage to the cost price of an item  Target-return pricing: starting from the desired rate of return objective, price is arranged based on when the above rate should be met (used by market leaders or monopolists)  Perceived-value pricing: the price that consumer perceives or estimates as good for these features/functionality (effective in pricing of premium goods and services with a large intangible component - good for skim pricing and penetration pricing strategies)  Value based pricing: sets prices primarily, but not exclusively, in the value, perceived or estimated, to the customer rather than on the cost of the product or historical prices. 11th Prod.Active Meetup: “Pricing Strategies”
  • 16. When to use price cues o Customers purchase item infrequently o Customers are new o Product designs vary over time o Prices vary seasonally o Quality or sizes vary across stores 11th Prod.Active Meetup: “Pricing Strategies”
  • 17. #6: Selecting the final price Impact on other marketing activities Company pricing policies Total costs Average costs Impact on pricing by other companies 11th Prod.Active Meetup: “Pricing Strategies”
  • 18. Price scaling High price: no possible demand on the price Ceiling price: the best possible price consumers are willing to pay > Customer’s assessment of product uniqueness > Competitor prices and prices of substitutions > Costs Floor price: no possible profit on the price Low price: no possible profit on this price 11th Prod.Active Meetup: “Pricing Strategies”
  • 19. Price adaptation strategies How to adapt your pricing 11th Prod.Active Meetup: “Pricing Strategies”
  • 20. Price adaptation Strategies Geographical pricing Discount /Allowances (Cash / Quantity /Functional /Seasonal discount) Promotional pricing Differentiated pricing 11th Prod.Active Meetup: “Pricing Strategies”
  • 21. Responding to competitive price cuts Maintain price Maintain price and add value Increase price and improve quality Launch a low-price fighter line Reduce price 11th Prod.Active Meetup: “Pricing Strategies”
  • 22. Promotional pricing Loss-leader pricing Special-event pricing Cash rebates Low-interest financing Longer payment terms Warranties and service contracts Psychological discounting 11th Prod.Active Meetup: “Pricing Strategies”
  • 23. Differentiated/Discriminatory pricing Customer-segment pricing Product-form pricing Image pricing Channel pricing Location pricing Time pricing Yield pricing 11th Prod.Active Meetup: “Pricing Strategies”
  • 24. Increasing pricing Delayed quotation pricing Escalator clauses Unbundling Reduction of discounts 11th Prod.Active Meetup: “Pricing Strategies”
  • 25. Cost driven vs Price driven costing Drucker considered cost-driven pricing ridiculous and blamed the loss of the consumer-electronics industry and the machine-tool industry in the U.S. directly on this deadly sin. Instead of cost-driven pricing Drucker suggested price-driven costing (start with the right price, and then to work back from price to determine your allowable costs) Then you start working to make those costs. We are talking about marketing after all! 11th Prod.Active Meetup: “Pricing Strategies”
  • 26. How psychology affects pricing 11th Prod.Active Meetup: “Pricing Strategies”
  • 27. Pricing: a judgment problem Michael Dearing says that “Pricing is a judgment problem, not a math problem” Many start-ups have a new product for which there aren’t competitors for customers to benchmark against. Setup a hypothesis, A/B test it and use other analytics to refine it. Take into account competition and your intuition. 11th Prod.Active Meetup: “Pricing Strategies”
  • 28. Higher price = Better product There’s an amazing phenomenon in pricing… An increase in price leads to an increase in sales because: when something costs more we assume that it is better. … “The above association is Pavlovian” 11th Prod.Active Meetup: “Pricing Strategies”
  • 29. Too many options can harm you People would rather buy nothing than choose the wrong option. Prices must: – be straight forward – help people select the proper product usage – avoid people making future calculations Variable pricing sliding upwards with more usage can scare potential customers. 11th Prod.Active Meetup: “Pricing Strategies”
  • 30. Contextual pricing People evaluate decisions on a relative scale so paying attention to the context of a price is crucial  People happily pay 2 € for a cup of Twinning's tea to take away in a paper cup. They pay roughly ~20c€ for a Twinning's tea bag. Why? The cup of tea you purchased from is 100 times more enjoyable (hide no dangers of failure) and easy to prepare than doing it on your own 11th Prod.Active Meetup: “Pricing Strategies”
  • 31. Tips  Figuring out what goes through a customer’s mind when she first sees your product can help you set a price.  Note down all the things customers might associate with your product. (include things like whether it’s cool or expensive, other products that someone might already own)  Logic kicks in eventually, so your price needs to stand up to scrutiny.  If priced too low, someone will try to figure out why.  If cheap but dressed up with expensive imagery people will figure that out, too. 11th Prod.Active Meetup: “Pricing Strategies”
  • 32. Take aways Set a product position & pricing objective Do the math but do not forget psychology Customers are analytical, but prone to leaps of logic; Customers love bargains But also hate to make wrong choices 11th Prod.Active Meetup: “Pricing Strategies”
  • 33. References  Marketing Management: by Philip T. Kotler, Kevin Lane Keller  https://hbr.org/2003/09/mind-your-pricing-cues  http://upliftroi.com/blog/post/10-examples-of-great-pricing-strategies  Estimating Demand Functions  Price Cues and Customer Price Knowledge. January 2008. Eric T. Anderson. Kellogg School of Management. Duncan I. Simester.  Conceptualization of perceived value pricing in strategic marketing, Conceptualization of perceived value pricing in strategic marketing, Nagasimha Balakrishna Kanagal, Journal of Management and Marketing Research  http://www.investopedia.com/  http://www.marketingbinder.com/  The Strategy and Tactics of Pricing: A Guide to Growing More Profitably Hardcover – April 18, 2016, Tom Nagle, John Hogan, Joseph Zale 11th Prod.Active Meetup: “Pricing Strategies”
  • 34. Thank you Iasonas Antonopoulos 11th Prod.Active Meetup: “Pricing Strategies”