The document describes Verax OSS/BSS Suite, a complete OSS/BSS solution for telecom providers. It includes applications for network management, trouble ticketing, authentication, workflow, product catalog, billing, self-care portal, and more. The suite offers a pre-integrated solution, low costs, and ease of use. It can help providers reduce costs and improve services.

1. Verax OSS/BSS Suite
Complete "OSS/BSS in-a-box" solution for
ISPs, MSPs, cable and telcos
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All rights reserved.
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2. About Verax OSS/BSS Suite
Verax OSS/BSS Suite is a complete
"OSS/BSS in-a-box" service delivery
platform (SDP) enabling
Communication Service Providers to
define, provision, monitor and bill
services in convergent, multi-play
environments
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3. Verax Systems’ approach to OSS/BSS
Complete, end-to-end, pre-integrated
solution
Off the shelf applications for shortest time-
to-market
Cost-effective: moderate license costs as well
as hardware/software requirements
Ease of use: first, user friendly OSS and BSS
applications do not require top-notch expert
knowledge
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4. Solutions delivered using the OSS/BSS Suite
Provisioning for DSL, VoIP and HFC services
Management of national Optical/IP/MPLS network
Fiber optic link provisioning and network
management
End-to-end Data Center Management
End-to-end Optical/ATM network management
WiFi service provisioning and billing
Provisioning and billing of applications in the SaaS
model
… and many others
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5. Verax OSS/BSS Suite vs. TMF OSS/BSS stack
BSS Stack OSS Stack
Customer Payment
Typical operator applications
Rating Confi-
mgmt. gateways Fault Accounting
guration
Product Perfor-
Billing Security
mgmt. mance
Inter- Business
connect Intelligence Lifecycle Inventory C-EIR
settlement (BI)
Fraud
mgmt. Fulfillment Provisio-
(FM) ning
Implemented & available
Revenue BSS parts that are customer driven
assurance Service and currently not or partially implemented
(RA) assurance OSS parts that are customer driven
and currently not or partially implemented
Customer facing Network facing
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6. Verax OSS/BSS Suite vs. TMF OSS/BSS stack
BSS Stack OSS Stack
Customer Confi-
Customer Payment
Typical operator applications
Rating mgmt. – Fault Confi- Accounting
mgmt. gateways Fault guration Accounting
BCC/TT (NMS) guration
(NMS)
(NMS/AAAM)
Product Perfor-
Billing Product Perfor- Security
Billing mgmt. mance Security
(BCC) mgmt.
(PC) mance (NMS)
(NMS)
Inter- Business
Business
connect Intelligence
Intelligence Lifecycle Inventory C-EIR
settlement (AC +(BI)
reports)
Fraud Provisio-
mgmt. Fulfillment Provisio-
ning
(FM) ning
(PROV/AAAM)
Implemented & available
Revenue Service BSS parts that are customer driven
assurance Service and currently not or partially implemented
Assurance
(RA) assurance
(AC + reports)
OSS parts that are customer driven
and currently not or partially implemented
Customer facing Network facing
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7. OSS/BSS Suite applications
OSS BSS
Trouble KPI Dashboard
AAA Manager
Ticketing
Billing and Product Catalog
Network Provisioning Customer
Management Provisioning Care Self Care Portal
System Inventory
Network Element/Application Modules
Workflow
SOA communication bus
Core platform
User management Business reports engine System log
Process management Security audit log Access right management
Administrator Console
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8. Verax NMS (NMS & APM)
Verax NMS is a highly scalable IP and other network
management system (3GPP, SNMP, CORBA, TL1, Q3/CMIP)
featuring full FCAPS (fault, configuration, accounting,
performance, security) functionality and network visualization
using maps:
Reduction of downtime costs
360 view of IT infrastructure,
networks and applications
Reduction of issue resolution costs
IT service improvement and the
increase of customer satisfaction
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9. Trouble Ticketing (Helpdesk & SLA)
Verax Trouble Ticketing is a comprehensive customer service
and support management application automating and
streamlining service desk and incident resolution process,
and ensuring SLA (Service Level Agreements) compliance:
Streamline IT and network
operations, ensure SLA compliance
and maximize applications and
network uptimes
Control incident resolution workflow
Shorten incident resolution time
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10. AAA Manager
AAA Manager (AM) is a GUI front-end allowing
seamless management of multiple AAA servers
such as Radius, Diameter and others:
Graphically manage user groups and
their attributes
Observe and report user activity
Define attribute templates for
uniform provisioning
Reduce probability of mistakes
Easily manage nested attribute
templates, e.g. WiMax attributes
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11. Workflow
Verax Workflow is a complete BPM (Business Process
Management) application enabling a uniform, manageable
and process-oriented integration of IT systems, applications,
and people:
Interconnect disparate systems using
J2EE, XML, Web services and other
industry standards
Automate business processes
Update business processes easily and
enable incremental roll-out
Gain better visibility into business
process performance
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12. Product Catalog
Product catalog (PC) describes and manages operator’s
product offering:
Define product categories (e.g. WiFi,
WiMax, hardware, SaaS applications
and others)
Create single purchase or recurring
product items
Define a fixed price or dynamically
rated products
Create regular and promotional
product bundles containing
mandatory and optional products
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13. Customer Care & Billing
Customer Care and Billing (CCB) facilitates the billing of
operators’ customers for services and products. It also provides
“looking glass” functionality grouping all customer data from
other applications:
Manage customers, their services
and subscriptions
Retrieve billing data from various
sources
Issue invoices using flexible, fully
configurable billing cycles
View customer-raised and customer-
related incidents and history
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14. Self Care Portal
Self Pare portal (SCP) allows operators to reduce customer
care and call center costs by allowing users to self-manage
(e.g. activate new services):
Improve customer communication:
communicate news, events, new
products and other information
Reduce customer care costs
Improve service with a service rating
feature
Improve cash flow by presenting
outstanding payment information to
customers
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15. KPI Dashboard
KPI Dashboard enables automatic gathering and visual
presentation of Key Performance Indicators (KPI) for increasing
business efficiency and profitability:
Rich graphical presentation of KPIs
giving clear and up-to-date image of
business condition
Efficient decision making based on
KPIs resulting in increasing business
productivity
Reduction of routine reporting costs
via a fully automated data gathering
process
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16. Administrator Console & core platform
Administrator Console (AC) and the core platform are shared
by all Verax applications and ensure centralized, unified
management with enterprise-grade features such as fault
tolerance, distributed processing, security, user management,
reporting and others:
Reduce operating costs via a
centralized management console
Ensure business continuity with a High
Availability configuration
Distributing processes on a cluster of
cost-effective machines
Quickly design and modify business
reports
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17. Benefits
Complete, integrated applications from network to
billing that can be deployed together or separately
and integrated with other systems via Enterprise
Service Bus (ESB)
Short time-to-market and deployment times
Low operating cost and training fees
Open for integration with other applications
Low cost of ownership: can be deployed using free
or commercial databases and operating systems
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18. For more information, please visit
veraxsystems.com/en/products/ossbss
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