Presented in 2011 to a Nigerian Banking industry CIO forum. Focus is on Business Agility through Process Optimization leveraging IT.

1. Driving Business Agility through
Business Process Optimization
By Rasheed Adegoke

2. Content
 Business Agility: What is it?
 Key attributes of an Agile Enterprise
 How to build an Agile Enterprise
 Why Business Agility?
 Q&A

3. Business Agility: What is it?

4. Business Agility: What is it?
 In general, agility is defined as "the ability of a system to
rapidly respond to change by adapting its initial stable
configuration (Source:Wikipedia)
 Business Agility is the ability of a business to adapt
rapidly and cost-effectively to changes in the business
environment

5. Key attributes of an Agile
enterprise

6. Key attributes of an Agile enterprise
 Business Agile Enterprises are characterized by the
following capabilities:
 Elasticity: ability to scale up/down capacity in response to
business demands
 Speed: ability to respond quickly to changes in the market
place and deliver new product/service
 Coordination: ability to align difference components of the
agile enterprise: processes, people, technology
 Balance: ability to balance the delivery of new innovation with
the maintenance of current operation so that transition are
not disruptive

7. How to build an Agile Enterprise

8. How to build an Agile Enterprise
ELASTICITY
Dynamic
Technology
Infrastructure
Adoption of virtualisation and cloud technologies
Smart-sourcing for support capabilities leveraging in-house
and outsourced managed services
Rapid Application
Development and
Integration
Agile development techniques
Adoption of SOA (Service Oriented Architecture) for
application integration
Business Process
Management
Workflow automation and Workforce Management
Process Modeling and Management
Process Performance tracking and continuous improvement
SPEED
COORDINA
TION
BALANCE
Agile Business Actions/Initiatives required to build AgilityAgility Drivers/Enablers

9. Creating Dynamic IT Infrastructure
Source:VMWare

10. Rapid development & SOA
 Build around re-usable components
 Adopt loose coupling integration strategies
 Orchestrate via an Enterprise Service Bus layer
Image Source: Microsoft

11. Business Process Management
Source: IBM

12. Business Process Optimisation
 Stage 1:
 Manual adhoc processes
 Stage 2:
 Standardised process
flows
 Stage 3:
 Automated workflows
with metrics tracking

13. Why Business Agility?

14. Why Business Agility?
Corporate
Performance
Business
Agility
IT/Process
Agility
Increased an
income line
item from
N90m for
FY’09 to
N1.56b in
FY’10

15. THANK YOU
Rasheed Adegoke